The bed was not the most comfortable. The a la carte onsite restaurant was overpriced and offered a limited menu in our opinion. My biggest frustration is that the room category I booked said it came with a balcony (if available). I figured that meant that depending on what time of day you checked in you might get a balcony. When we checked in the front desk staff said that we hadn't requested a balcony room so the balcony rooms were already spoken for. I had booked my hotel room 10 months in advance and if this was their policy it would have been nice if the hotel had informed me that I could request a balcony - not the other way around. Our room did face the Sassolungo group and the big window did open all the way into the room so it felt like we could let the outdoors come into our room. The hotel becomes very busy with cars and motorcycles filling the parking lot onsite until about dinner time and then it becomes much quieter. One thing I didn't care for was they play music on outdoor loudspeakers from about 8:30am - 4:30 pm. I go to the mountains for peace and quiet - not American rock and roll from the 1980s!

If you want to be in the mountains and wake up and look at towering rock right outside your room - this is your hotel! The rooms are large and the bathroom and shower were very nice.

Stayed in September 2023

Excellent place right in heart of Dolomites. There is no village or night life around, so it is absolutely silent and quiet at night. At the same time it has very good restaurant for dinner of those who stay there. There are very nice walks right from the hotel, and many interesting hiking trails start within 15-20 minutes drive from the resort

Stayed in September 2023

Hotel guests were assigned one table for all meals and there was no option to sit at another table. Some tables had great views and others, like ours, were less than ideal.

Breakfast buffet was superb - offered a wide variety of choices. Dinner meals were outstanding. The nearby towns in the valley below were overwhelmed with tourists. It was so convenient to dine at the Passo Sella Dolomiti Mountain Resort versus having to wait in long lines for a meal in the local restaurants. Loved that the Passo Sella Dolomiti Mountain Resort was located just off a high mountain pass. While crowded with tourists during the day, they all departed by late afternoon and hotel guests had the area to themselves. Local buses have stops directly in front of the hotel - a nice transportation option if needed. Garage parking included with the room. Pool and sauna facilities were wonderful to use after a long day of hiking and sightseeing.

Stayed in August 2023

Some bizarre very un-Italian rules. Example. You are allocated a table in the dining room and it causes real angst if you sit elsewhere, even though there were many spare tables. Manager explained this as an attempt to ensure correct billing, but did not have an answer when we suggested they just ask for the room number as they do in the vast majority of hotels. Got the impression he was a bit of a control junky who was letting down what was otherwise a very good hotel.

Beautiful location, efficiently run, good food, underground parking, very clean.

Stayed in September 2023

Rather expensive

Location Facilities Restaurant

Stayed in August 2023

The a la cart menu was a little disappointing is option size and quality.

Excellent location and facilities. Large, clean , modern rustic corner room with fantastic view.

Stayed in June 2023

the hotel is located in the middle of a famous natural park. we had a modern room with balcony over looking the famous sassolungo. the hotel has private parking. we made small walkings around the hotel and visited the whole area with our car. we ate dinners at the hotel restaurant and recommend it. totally - very recommended.

Stayed in June 2023

We did not like or understand the sudden change in the restaurant policy. One day we were seated with in one area, and the next day were were told that we need to sit in another ( staff forgot to mention that it’s a completely separate restaurant with different prices and we ended up paying double for water and drinks- food we ordered still came from the restaurant we sat at on a previous day so prices were as expected) overall very confusing and it ended up being the only negative of our stay.

The view was fantastic. The spa facilities with the pool, saunas, steam room and lounge beds were very nice and so needed after a day of hiking.

Stayed in June 2023

very rude restaurant staff that didn't think we were guests at hotel and didn't apologize. Told manager who was professional and apologetic. Lifts weren't open yet but we were not told when I reserved. Annual Bike Day occurred during our stay which closed the road to and from hotel for 8+ hours. Didn't affect us too much but should have been told at reservation time, imho

huge room with incredible views (second floor corner room), amazing breakfast, indoor parking, hiking trails outside front door. Did I mention the views?

Stayed in June 2023

Nothing

Great location, very scenic! Food was excellent, both breakfast and diner. Staff was very friendly and helpful.

Stayed in June 2023

Amazing to be able to stay in Passo Sella overnight once all the hordes of tourists have left for the day and just enjoy the peacefulness and the amazing views. Spa facilities with hot and cold water features were much appreciated after a long day of hiking. Restaurant was excellent for both dinner and breakfast. Room was very spacious with a minimalist design. Best of all the staff - I left my watch in the pocket of my robe and didn't realize until the next day after we'd left. Carlotta at the front desk helped arrange for it to be picked up by Fedex and shipped home to me in Canada so I was very happy.

Stayed in August 2022

excellent location, rooms in style, perfect food in the restaurant, gorgeous views from every window

Stayed in September 2022

nice, renewed, modern, good wellnes, nice staff

Stayed in September 2022

friendly staff, excellent good

Stayed in August 2022

WiFi signal in the room was sometimes quite weak.

Great location, very friendly staff, free parking in the garage. The view from the room was amazing.

Stayed in July 2022

The hotel and place is amazing! The staff is so friendly! it was great weekend!

Stayed in July 2022

None

The location is perfect. The staff was very nice, friendly, and professional. I was impressed by how both breakfast and dinner were included, as well as the excellent quality. I did a half-hour massage for myself and my husband, and we both enjoyed it.

Stayed in June 2022

There either wasn’t AC in the building or ours didn’t work, so it was warm in the room at night without windows open.

The property is in a great central location with access to a lot of trails right on the property! The rooms are great and the entire place was clean and felt new! The buffets for breakfast and dinner also exceeded expectations!

Stayed in July 2022

Many of the rooms face the road so are not very peaceful

Loved the dinners and breakfasts, free parking in the summer, excellent pool and sauna!

Stayed in June 2022

no thing

The breakfast and dinner are great! The view is great from the room. The rooms are incredible comfortable!

Stayed in September 2021

Location and views

Stayed in September 2021

The Wi Fi was weak…

Great hotel, great rooms, great location, great breakfast.

Stayed in September 2021

I understand this hotel is used for skiing in the winter, but while staying in the summer, the room was very hot with a small window and no air conditioning!

Great location with stunning views.

Stayed in September 2023

We have booked our stay with dinner and breakfast, but the receptionist claimed that there is no booking for dinners, we had to dinner in the city every night which was very unconfortable and of course we paid much more than we planned. The women in the reception had no intention to solve the problem, we had to agree with booking who will pay back us our dinner's costs. We are very disappointed!

Stayed in July 2022