Beautiful property. The staff was very welcoming . The bedroom was really comfortable. Delicious breakfast. Will be back .

Stayed in October 2023

NA

Super location, great food and amenities Management and staff were excellent!

Stayed in September 2023

The room had no window, just a opening in the ceiling . Pool not heated .

Nice layout

Stayed in August 2023

There was nothing where you could dry your swimming suit. Breakfast is too much….

Very clean, super staff, fantastic pool, very good bed and especially the choice between the two pillows

Stayed in June 2023

it is located in a beautiful part of Sicily. the staff was very helpful. they serve a delicious breakfast. the pool area is wonderful.

Stayed in June 2023

We had dinner at Ruvi Restaurant and it was great ! Breakfast was abundant & very good !

Stayed in May 2023

We arrived at the pastoral place that is surrounded by vegetation, fruit trees, a simple paradise with a view of gorgeous mountains, everything was stunning and even the dinner was perfect, typical Sicilian, and breakfast, all, was really amazing

Stayed in May 2023

Spacious rooms, great food, helpful staff

Stayed in April 2023

Was an incredible place, in a quite spectacular valley. The staff was friendly and the food delicious. They also have a wine tasting menu good local produce in elegant sophisticated dishes.

Stayed in March 2023

We did not get wifi signal in our room (last room on first floor) and the air conditioner was very loud and didn’t really cool the room down.

The breakfast was amazing! Dinner was as well - big thanks to Miguel for excellent service. The pool was very relaxing.

Stayed in September 2022

The staff included people who were kind and got me some medicine when l became sick traveling.

Stayed in September 2022

It located at the countryside so must have a car. I would recommend to the place to put some indoor comfortable sitting areas lake a lobby, so it will be possible to relax when it's cold out side

Beautiful place at the wine region of Sicily. The place is new and very clean, very nice swimming pool and gardens. The food was amazing at the restaurant. It is a very small hotel so it is very calm and quiet. Above all the service we got from amazing Annalisa was above any expectations, she helped us so much at everything we where needed.

Stayed in September 2022

This is an absolute gem of a small hotel. The hotel is amazing, the staff is extremely helpfull and like family. They will do anything to help you and are so warm and sweet. I am deeply impressed!! Never in my 25 years of traveling the world have I tried anything like this. I have been to so many 5 stars hotels, that doesn't even come close to the service provided by the staff here. The hotel and room are brand new and very nice designed. The pool has a spectacular view of the valley. The area is full of some of the best wineyards and is around 1000 meters above sea level. This gives fresh air and cooling wind that is quite refreshing in the hot summer. The temperature is about 3-4 degrees (C) lower here than that on the valley and beaches. The manager Mr. Sorbello and receptionist Annalisa made us fell like royalty and family at the same time. They set a new very very high standart for the staff of my upcomming travels. The place and the staff was so amazing that during my round trip I actually cancelled a two day stay at the vest of the island, just to return and spend two more days at Santoro. This place gets the very highest recommendations from me and my wife.

Stayed in September 2022

Everything was nice. Thank you!

Stayed in September 2022

you need a car to travel around etna wine country. while the funicular train runs near the property, schedules are opaque and timings are infrequent. Rent a car.

excellent country retreat, well managed, nice pool, and decent restaurants. Manager Analisa was outstanding, proactive and really helpful on logistics and other matters, kudos. Can't say enough.

Stayed in August 2022

You can see that they are trying really hard, and then you want them to succeed with perfection. Some friendly recommendations to get there: add more cozy lights on the slopes to show the beautiful landscape, add some more secluded relax areas outdoors, tell the stories behind the food when served (it would add to the experience). One other note: there were quite a few children when we were there, but maybe that’s the due to the season. In conclusion: we loved it.

Really fantastic and definitely worth a stay (if you’re like us, travelling around Sicily). Staff exceeded way beyond expectations and the restaurant is truly fantastic, superb wine. GREAT breakfast. They helped us organise a tour to a winery nearby and that was also perfect. Swimming pool is definitely on the larger end of what we’ve seen in Sicily. smart TV with all that comes with one. Good parking facilities and nice bathroom. Overall, cannot recommend these guys enough! Quiet and relaxed stay!

Stayed in August 2022

I did not like that this trip was too short!

Fabulous food, cannot be faulted

Stayed in July 2022

Lovely beautiful place and very clean, lovely friendly staff. Car is necessary. We enjoyed a lot :)

Stayed in July 2022

Impeccible hospitality, excellent location with breathtaking surroundings and delicious, abundant breakfast.

Stayed in June 2022

nil

location and accessibility, cleanliness and modern design

Stayed in May 2022

Breakfast was to die for! Daily fresh and local products and great selection of items in their restaurant (Ruvi). Staff was very courteous and super helpful.

Stayed in March 2022

After the confirmation of the booking we have been contacted by Annalisa with the needed details for the location and proposals for our dinner. We arrived later because of a bad weather but the welcoming was warm enough. We have been given an upgraded room. Everything spotlessly clean. The bathroom amazing. The view, the present waiting for us from local products, the decoration and of course the delicious dinner in their fantastic restaurant with the best wine cave… Giovanni and Annalisa made their best for a pleasant comfortable and unforgettable hospitality Highly recommended Hope to see you soon

Stayed in March 2022

Very nice and new hotel. Perfect for who looking a quiet place for a moment of pure relax. Great Wine &Food typical of the region . I wish all the best to the Santoro Family for the future , we need more quality hotel like yours in Sicily .

Stayed in August 2021

Lack of variety and quantity in breakfast

Renovated rooms Beautiful garden Clean and spacey pool Polite and helpful personnel

Stayed in August 2021