Strada Statale 291 Km 22, 07100 Santa Maria la Palma, Italy
#12 of 17 vacation rentals in Santa Maria la Palma
Guests' ChoiceBased on 8 hotel reviews
8.2Cleanliness
8.4
Comfort
8.2
Location
8.7
Facilities
8.1
Staff
9.1
Value for money
8.2
Free WiFi
8.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 8
Reviewed: October 2, 2023
Justyna
DenmarkWiFi signal was very poor,
Easy to find, huge sign visible from the road. The staff speaks English and they are very nice. Nice and calm place, good location.
Stayed in September 2023
Reviewed: September 30, 2023
Marius
IrelandThe pool was ok but needed a bit of maintenance , walls and bottom was peeling off. Breakfast was very limited, but better than nothing . Not necessarily a bad point , but a general overview. The place is a mix between a winery and a hotel... And none of it is being done particularly well. Both sides are lacking. A bit disappointed that the wine cellar was not open to visitation. I believe a lot can be improved in the business and would focus on either hotel or wine making. Better do 1 thing better than 2 half way
The room was big and spacious. The balcony was a bonus and the pool was very much welcomed.
Stayed in September 2023
Reviewed: August 31, 2023
Benoit
FranceGreat location to discover the region and to taste the local wines !
Stayed in August 2023
Reviewed: June 30, 2023
Cari0cadagema
United KingdomThere are no services as such, not being able to buy lunch or dinner, the place seems to be restarting now after COVID, new management? But they made an effort to help when needed
The privacy, easy parking, cleanliness, pool, be in the countryside, their wines. They lent us an umbrella for the beach and gave us a welcome bottle of wine. Breakfast was more like continental style but there were cooked eggs and prosciutto, juice, yoghurts, cappuccino, croissants, so basic with extras, but pleasant and enough.
Stayed in June 2023
Reviewed: June 30, 2021
Lorien
United States of AmericaUpon arrival the Owner of the property never greeted us with a hello. He stared at us but never said Hello. He whispered to Giada and she assisted us. They also took payment at arrival which wasn't a problem but I feel like that was to keep us there. The room was pretty far on the compound and the Television did not work. The water smelt like sewage and the toilet water was yellow. The place obviously wasn't opened for a while. The grass needed grooming and there was no one else on the premises. If I would have known this I would have never stayed. Thats why payment was taken upon arrival. Tenute is surrounded by highways. You need a car to get around.
To begin Giada Greeted My husband and I and tried to accommodate us. Giada was our only contact source. We stayed for 2 days and we were very Isolated. Giada was on another end of compound and tried her best to be polite.
Stayed in June 2021
Reviewed: September 14, 2023
Sandra
GermanyThere are no comments available for this review
Stayed in September 2023
Reviewed: July 14, 2023
Tobias
NorwayThere are no comments available for this review
Stayed in July 2023
Showing 1 - 8
Oberstdorf, Germany
Primorsko, Bulgaria
Mecca, Saudi Arabia
Högsby, Sweden
Marseille, France
Keutschach am See, Austria
Rome, Italy
Sidmouth, UK
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content