Via de' Tornabuoni 3, Tornabuoni, 50123 Florence, Italy
#61 of 375 hotels in Florence
Guests' ChoiceBased on 165 hotel reviews
9.0Cleanliness
9.6
Comfort
9.6
Location
9.9
Facilities
9.0
Staff
9.5
Value for money
8.5
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 6, 2024
Shannon
United States of AmericaCentral location in very nice part of Florence.
Stayed in April 2024
Reviewed: May 1, 2024
Audrey
United States of AmericaLuxury hotel- truly. Service impeccable. Adam bartender and service person extraordinaire! The location was amazing. We heard beautiful Opera on the steps near the hotel every night. They did not sing too late, but were incredible. This hotel is amazing! The facilities and service is outstanding.
Stayed in April 2024
Reviewed: April 18, 2024
Bashayer
United Arab EmiratesPrice
Location
Stayed in April 2024
Reviewed: April 10, 2024
Iant
United KingdomNothing
Easy access and very comfortable. Clean and the staff is very friendly.
Stayed in April 2024
Reviewed: March 20, 2024
Maria
PhilippinesWe had to open the windows because it was very warm. Air conditioning didn’t work. And mosquitos came in.
Location, standard of service, good food
Stayed in March 2024
Reviewed: March 5, 2024
Haitham
KuwaitHaving noticed that room allocation isn't consistently optimal when booking through Booking.com, I've decided to use the Hyatt website for my next vacation.
Excellent location, exceptionally professional and welcoming staff—I’ll certainly choose to stay there again during my next trip to Florence.
Stayed in March 2024
Reviewed: March 5, 2024
Azadeh
United KingdomNothing
Staff were amazing, room beautiful, location perfect
Stayed in March 2024
Reviewed: February 5, 2024
Helena
United States of AmericaRoom, staff, l9cation.
Stayed in February 2024
Reviewed: February 1, 2024
Bilyana
United States of AmericaGreat location, super friendly staff, loved the interior design of the rooms and the restaurant. All in all, a great property!
Stayed in January 2024
Reviewed: January 27, 2024
Pauline
SwitzerlandIt was beatiful
Stayed in December 2023
Reviewed: January 26, 2024
Cresencia
Philippinesnone
Location: very good location. It is located along the shopping district Staff: The hotel's entire staff is very friendly, accommodating and helpful. Hotel: very clean and cozy. I highly recommend this hotel.
Stayed in December 2023
Reviewed: January 17, 2024
شيخه
QatarNo thing
Location & food
Stayed in December 2023
Reviewed: December 26, 2023
Layla
South AfricaI absolutely loved the location, the staff were amazing and so helpful and friendly, always willing to help. The rooms were so uniquely designed and so neat and modern. The cleanliness of the hotel and the rooms were absolutely amazing. I loved that this hotel was so close to everything in walking distances to the best restaurants, cafes, and the luxury stores for shopping. One of my favourite unique hotels i have stayed in.
Stayed in December 2023
Reviewed: December 13, 2023
Alya
United Arab EmiratesNothing
I like everything the location amazing the staff are very friendly and helpful
Stayed in December 2023
Reviewed: November 23, 2023
Jaiwant
MalaysiaPerfect staff. Very good and hospitable. Clean place and good bar and near to all locations
Stayed in November 2023
Reviewed: October 28, 2023
Nicolas
SpainThe breakfast could be a bit better for the price. The buffet is a bit too simple.
Great hotel, perfect location, spacious room, clean and excellent staff.
Stayed in October 2023
Reviewed: October 25, 2023
Arwa
Saudi ArabiaI heard noises from the upper room like construction working or bushing chairs. House keeping forget to put water after cleaning 1 time And not checking if there’s enough bathrobe.
Location Stuff
Stayed in October 2023
Reviewed: October 8, 2023
Michelle
AustraliaA beautiful hotel in a central location. Staff were delightful and our room was spectacular. We were disappointed to be only spending one night there!
Stayed in October 2023
Reviewed: September 29, 2023
Graydon
AustraliaIt was difficult to drive to this property.
Everything! Great location, friendly staff, good facilities.
Stayed in September 2023
Reviewed: September 18, 2023
Alruwaigh
Saudi ArabiaSome details in the room description on Booking were not matching the actual room (this about the balcony). and the hotel was confirming that they informed Booking but it was not reflected on the website
Stayed in September 2023
Reviewed: September 17, 2023
Keir
United KingdomAbsolutely nothing to complain about.
Immaculate. The location is perfect, everything is walkable. The rooms were spotlessly clean and the service and attention to detail in the hotel from all of the staff was excellent.
Stayed in August 2023
Reviewed: September 3, 2023
Melissa
PhilippinesAbsolutely nothing. We will definitely be back here in the future. A++ all around.
We loved EVERYTHING about this hotel. The rooms were unbelievably comfortable and beautiful, the staff at the door, front desk, house keeping and rooftop bar made us feel welcome, comfortable and at home. Everyone went above and beyond for us.
Stayed in September 2023
Reviewed: September 2, 2023
Paul
United States of AmericaNothing could have been better. The service was amazing. Our room was very large, clean and had a view of the street. The singing in the square in the evenings was nothing short of professional and sensational which just added to our Italian vacation. Won't ever look to stay anywhere else in Milan.
Stayed in September 2023
Reviewed: September 1, 2023
Tricia
United KingdomAmazing location and all the staff were very helpful especially the front desk staff
Stayed in August 2023
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