Piazza Garibaldi 9/10, Naples Historic Center, 80142 Naples, Italy
#64 of 203 hotels in Naples
Guests' ChoiceBased on 687 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.4
Facilities
8.5
Staff
8.9
Value for money
8.0
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 21, 2024
Michelle
PhilippinesIt was right across the Naples Train Station which is great, but I didn't feel safe walking around the area, especially at night.
The rooms were big, clean and comfortable. The staff were great and helpful.
Stayed in April 2024
Reviewed: April 14, 2024
Charlotta
SwedenCentral Station and the area around need a lick of paint Need trees and parks like in most European cities
Your team at the hotell are amazing Please give them a Pay rise So friendly and helpful, Especially at check in and at breakfast
Stayed in April 2024
Reviewed: April 12, 2024
Ousha
CanadaThe sole issue I encountered was that during the first two days at breakfast, the person in charge repeatedly asked about our room number, which was somewhat irritating. However, during the final two days, the staff was more organized and professional.
Location was situated near a metro and train station, making transportation more convenient. The breakfast choices were diverse and satisfying. The room was cleaned
Stayed in April 2024
Reviewed: April 11, 2024
Heike
United KingdomSometmes a bit loud
Central, good to reach
Stayed in April 2024
Reviewed: April 11, 2024
Michael
AustraliaGreat hotel. 5 stars from us!
Stayed in April 2024
Reviewed: April 10, 2024
Justin
AustraliaThere were some sketchy people out front sometimes
The terrace and restaurant were great
Stayed in April 2024
Reviewed: April 8, 2024
Miss
United Kingdomevening dinner menu items were expensive and the portions overly large with little or no vegetables or other accompaniments provided
excellent breakfast selection, nice rooftop terrace and restaurant serving good food and wine
Stayed in April 2024
Reviewed: April 1, 2024
Paola
United States of AmericaWalls are dirty, a coating of paint would be great.
Really good bathroom. Great beds. Excellent breakfast. Nice staff.
Stayed in March 2024
Reviewed: March 21, 2024
You-na
United KingdomAir conditioning is hard to control/figure out. Ended up heating the room while we were out and spent a very hot night.
Good location that is well connected to public transport. Walking distance from Napoli Centrale station. Our room had a balcony that overlooks the station and a lovely view of Mount Vesuvius.
Stayed in February 2024
Reviewed: March 12, 2024
Rabih
SwitzerlandParking is not easy
Location is close to the station, little bit dodgy
Stayed in March 2024
Reviewed: March 6, 2024
Dominique
GermanyNothing to mention really
Very good location, close to the city center. The rooms were clean and spacious
Stayed in December 2023
Reviewed: March 2, 2024
Lanny
United States of AmericaDifficult to cross street for access to hotel on a busy square. The air and heat were difficult to adjust.
Best Breakfast worthy of a 5 star hotel. Room was beautiful with marble balcony and oversized bathtub. Close to the very safe and modern subway. Quick walk to trains. Easy to access historic areas via subway or walking. The bar on the roof had very good pizza and wine. Great view of some of the city including Vesuvius.
Stayed in March 2024
Reviewed: March 1, 2024
Stephanie
United States of AmericaThe room was very hot, getting into the eighties. We asked to turn the heat down but we were told that it needed to be on by law or that they did turn it down.Finally in our last night, they offered a fan.
Location, breakfast
Stayed in February 2024
Reviewed: February 19, 2024
Van
Netherlandsevening dinner taste
very nice
Stayed in February 2024
Reviewed: February 14, 2024
Angel
United KingdomIt’s a small and old room, and it’s pricy considering it’s Napoli. A lot of the charges did not work and we only found one working charging port in the whole room, and had to share. The room is bit tightly packed as well. Also, this is the only hotel during our entire Italy’s trip that did not offer breakfast (they charged 15EUR per person per breakfast). A final note, we did not think that the area around the train station is safe enough especially at night (many doggy-looking people around). If you can, stay near the centre as most attractions are there and it’s certainly safer.
The hotel has a good location, very close to both train and metro station. The room is decent and clean.
Stayed in February 2024
Reviewed: February 11, 2024
Lee
United KingdomFood is a little expensive
Great Central Location - good rooms and food
Stayed in January 2024
Reviewed: February 11, 2024
Fernandez
United States of AmericaLocation. Surroundings. Lot of homeless around the property.
The roof bar
Stayed in January 2024
Reviewed: February 6, 2024
Joseph
AustraliaNot a gripe, but maybe a cafe bar at the lobby would be good.
Arrived early in the morning and Giuliana at Reception was so kind to allow me to check in as my room was ready. Room was great overlooking the piazza with comfy bed and good sized bathroom. Complimentary water bottles is a nice touch. Breakfast and dinner upstairs with balcony is good with friendly staff. Walking to the stazione was a breeze from the hotel.
Stayed in January 2024
Reviewed: February 5, 2024
Christian
United KingdomPerfect location for station (we went on to Rome) Very comfortable rooms, lovely rooftop bar/restaurant and excellent breakfast
Stayed in February 2024
Reviewed: January 26, 2024
Claudia
United KingdomThe area round the station is a bit grotty but felt safe at night. The room decor is a little dated.
The breakfast was really excellent. The room looked onto the back of the hotel and was reasonably quiet. A convenient location for trips out to Pompeii.
Stayed in December 2023
Reviewed: January 26, 2024
Aburany
HungarySomewhat rude waiters in the rooftop bar/restaurant.
Very clean and comfortable room. 5 minutes walk from the train station, and few more to the historical city center. Great breakfast, plentiful variety of products.
Stayed in January 2024
Reviewed: January 21, 2024
Lee
United KingdomNothing really
Second Stay - good value and centrally located
Stayed in December 2023
Reviewed: January 19, 2024
Esmeralda
United KingdomThe restaurant Vesuvio on the top floor was delicious and the staff very friendly especially Francesco.
Stayed in January 2024
Reviewed: January 3, 2024
Odysseas
Greecethe hotel was walking distance from the historic centre of Napoli, however 3 minuted the wrong way and you were in the shadows looking over your shoulder. The rooms and common areas in December were really hot, the heater was running continuously. I complained to the reeption they found no solutions, I had to open the windows.
Central location, but the neighborhood is a bit dodgy like usually happens near a central railway station. The hotel has a really nice roof harden for breakfast or a drink at night. The breakfast had a lot of options and it doubled as a good restaurant for dinner.
Stayed in December 2023
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