1 Kent Avenue, PO Box 467, Montego Bay, Jamaica
#12 of 30 hotels in Montego Bay
Guests' ChoiceBased on 1019 hotel reviews
7.8Cleanliness
8.2
Comfort
8.2
Location
8.9
Facilities
7.7
Staff
8.7
Value for money
8.0
Free WiFi
6.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
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End of dialog contentReviewed: September 30, 2023
Velma
United KingdomToo many stairs to access the room The iron board once extended was resting on top of the fridge. The safe was locked so we could not lock our valuables away. We were told that only the manager could open it and he would not be in until the following day, which we were leaving.
The room was clean and the food was good The staff were friendly and accommodating
Stayed in September 2023
Reviewed: September 22, 2023
David
British Virgin IslandsNo ceiling fan in room. Would help with air circulation
Front desk staff. Tradesha was amazing!! Friendly, courteous, attentive, just a superstar!! I can see the property has great potential and is going through some upgrades
Stayed in September 2023
Reviewed: September 19, 2023
Pamela
United States of AmericaNothing related to the resort. Noise of strip
Staff and location is great. The noise from the strip can be overheard from room
Stayed in September 2023
Reviewed: September 18, 2023
Emilio
United States of AmericaCheckin process takes whole lot of time. The gym didn't have enough equipment.
The hotel is located in a convenient a walking distance from the Airport and next to hip stirp, down, DR Cave beach, dead end beach etc. I enjoyed the meals as well.
Stayed in August 2023
Reviewed: September 18, 2023
Tony
AustraliaThe internet was slow and signals were weak most the time.
Love the pool, sparkling clean, staff were friendly and helpful. Our room was spacious. Nice garden and beautiful setting. Near the airport.
Stayed in September 2023
Reviewed: September 16, 2023
Dwight
United States of AmericaThe TV service
The food, the staff
Stayed in September 2023
Reviewed: September 14, 2023
Reece
United KingdomWifi was unpredictable at times Air conditioning wasn't strong enough making nights a little warmer than preferred Shower water would leak out to the room but I just asked for extra towels and laid them across the entrance
It was clean, staff were polite and friendly, helpful. Food and drinks were good. Pools were awesome and music in the day was on point. Bed size was great, balcony and furniture nice. Fridge freezer worked perfectly
Stayed in September 2023
Reviewed: September 10, 2023
Michael
United Kingdomclean and comfortable
easy location
Stayed in September 2023
Reviewed: September 9, 2023
Sam
CanadaCouldn’t change room when requested. No options of rooms on arrival.
Location is very good. Security checks for guest visitors was very good as they took copies of ID to protect guest.
Stayed in September 2023
Reviewed: August 26, 2023
Chantea
United States of AmericaThe property is a lil dated which gives it an authentic Jamaican feel but could use a facelift in a few areas.
I loved the location, the restaurant, then bartender Mike. It was such a warm family feel.
Stayed in August 2023
Reviewed: August 26, 2023
Derrick
United States of AmericaRoom lighting was poor especially in the bathroom Pool deck did not look appealing The music was at times too loud - did not care for the hip hop music - wish they played more island type reggae music
Food was excellent Staff was friendly and cooperative Price was right
Stayed in August 2023
Reviewed: August 22, 2023
Hermann
JamaicaTowel-shortage!
Nice garden and pool. Quiet, but centrally located.
Stayed in August 2023
Reviewed: August 20, 2023
Edyta
United KingdomSays wi-fi available, but wasn't available at our time of stay
Location, size of the room, facilities
Stayed in August 2023
Reviewed: August 11, 2023
Nerma
United KingdomI love 😍 everything notting to dislike you pay for what you get if you need any additional items well you pay for it I needed a fridge so I paid for the time I'm using it rate was good with a discount every day room cleaned floor washed they are very covid 19 awareness which is good
went for my son wedding needed to get a rest this resort was the best place for that in the middle of everything 9 days beautiful stay will do it all over again so quiate peaceful friendly environment @ staff big up all staff
Stayed in August 2023
Reviewed: August 10, 2023
Olivier
FranceThe AC is too strong, the access to the patio through the window is blocked.
The amability of everyone, the two swimming pools, the cleanliness.
Stayed in August 2023
Reviewed: August 8, 2023
Allison
United States of AmericaWi-Fi was out for an entire day
Clean and quiet
Stayed in July 2023
Reviewed: August 8, 2023
Jossette
JamaicaIt was adequate for our purpose as we went off property for entertainment and activities. The facilities are basic; small pools and parking area but good value for money.
The location is good being at the bottom of the hip strip; walking distance from Doctor's Cave beach and Margaritaville.
Stayed in August 2023
Reviewed: August 7, 2023
Wayne
United States of AmericaUpgrade Bathrooms would be nice.
Very friendly staff. Liked the layout of the room. Liked the pool and the bar at the pool
Stayed in August 2023
Reviewed: August 4, 2023
Benard
United States of AmericaInternet connection
The staff were friendly and helpful
Stayed in July 2023
Reviewed: July 30, 2023
Stephanie
CanadaThe restaurant closed at 9pm, did not see anywhere to get snacks
Staff was very friendly
Stayed in July 2023
Reviewed: July 30, 2023
Ka'shan
United States of AmericaNo shower head & some ants.
Friendly Staff! Thank You Paul (Driver), Tamara (Front Desk). Food was amazing!
Stayed in July 2023
Reviewed: July 25, 2023
Brown
JamaicaAc remote wasn’t working
Room was great uhmm the location was nice and also the front desk staff is friendly
Stayed in July 2023
Reviewed: July 24, 2023
Valerie
United States of AmericaThe place need a serious update, it was clean but, needed to be upgraded, rooms, bathroom, outside.
I like that it was close to everything, I could walk to beach, stores and etc. Staff very friendly.
Stayed in July 2023
Reviewed: July 20, 2023
Leonard
United States of AmericaN/A
Location to the airport
Stayed in July 2023
Reviewed: July 13, 2023
Steve
United KingdomStaff very friendly, resort clean and well kept - 2 pools and very quiet - perfect after a long fight and only 1 km from the airport. Highly recommend.
Stayed in July 2023
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