530-0004 Osaka Prefecture, Osaka, Kita-ku Dojimahama 1-3-1, Japan
#435 of 679 hotels in Osaka
Guests' ChoiceBased on 121 hotel reviews
7.7Cleanliness
8.3
Comfort
8.3
Location
8.1
Facilities
8.0
Staff
8.5
Value for money
7.2
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: February 18, 2024
Man
Hong KongWe stayed in room 822 and cleaniness of our room could be better. The door to the bathroom was full of dust which was pretty unacceptable. Pillows were too soft and flat.
The reservation team communicated well with me prior to my arrival which helped facilitate our check in and saved us a lot of time. We requested for connecting rooms because we travelled with small children and the front desk arranged it for us. They even helped us make a reservation for the teppanyaki restaurant Dojima and communicated with the restaurant prior to our dinner. Parking system worked quite well as we used the same parking ticket for the entire stay.
Stayed in February 2024
Reviewed: January 9, 2024
Eduardo
SpainNot much to report here, which is always good!
Great venue and central location in Osaka - close to business and highways to drive out of town - with fantastic breakfast buffet and attentive staff.
Stayed in December 2023
Reviewed: December 3, 2023
Abdel
CanadaMay be the cost was slightly expensive
Room upgraded because non non-smoking room available. Quite good variety of breakfast Japan very easy to get access to metro, 3min walk to station
Stayed in December 2023
Reviewed: October 6, 2023
Jayanita
AustraliaNice location
Stayed in October 2023
Reviewed: July 23, 2023
Hilary
United States of AmericaA little dated. Extra charge to use their pool, which was not indicated when booking.
Good location to train stations
Stayed in July 2023
Reviewed: June 16, 2023
Jennifer
CanadaRoom and hallway stank of stale cigarette smoke. we had a non-smoking room but the smell was everywhere, in the towels, pillowcases etc. There is a pool but it’s old and shallow and not really worth the entry fee.
Great location for getting around the city with kids. Just a short walk from Osaka station, taxi rank right outside the hotel lobby, lots of shops and restaurants nearby including a convenience store next door for essentials. Room service options were fantastic and the staff were wonderful.
Stayed in June 2023
Reviewed: May 29, 2023
Ronald
Philippinesthe location is quite far from osaka train station. the carpet is old and dirty. amenities are limited like only 2 free bottle of water per day and if you request for additional water then they will charge u.
the staff are very accomodating and courteous. breakfast are good and the area are clean.
Stayed in May 2023
Reviewed: May 20, 2023
Toni
Japangreat location. nice breakfast.
Stayed in April 2023
Reviewed: April 30, 2023
Melisa
United States of AmericaThe lobby's welcoming ambiance is one of my favorites and the staff is helpful. Booking a taxi is easy with assistance from the staff. My flight was cancelled, fortunately, they have an available room and they accommodated my request and helped me moved my luggages. The hotel is conveniently located the train station.
Stayed in April 2023
Reviewed: April 16, 2023
Chloe
Australiathe rooms were small
location was great and the staff were friendly.
Stayed in April 2023
Reviewed: April 11, 2023
Chung
South KoreaSmall bed size
Convenient location and absolute tranquility
Stayed in April 2023
Reviewed: March 31, 2023
Lian
United States of AmericaWe were upgraded to club level but the lounge staff told us that we are not allowed to use the lounge. This does not make any sense. Staying in a club room but not allowed to use club lounge? What type of service is this? We did not ask for the upgrade...why did you upgrade us then? If you upgrade us, you should give us same benefits as all club level guests.
Rooms are spacious and bathroom is modern and big with high quality fixtures.
Stayed in March 2023
Reviewed: March 27, 2023
Marlene
United States of AmericaExcellent
Stayed in March 2023
Reviewed: February 25, 2023
Sheila
United States of AmericaI did not like that the hotel is about 10 min walk from the subway
I liked the room. Very clean and comfortable
Stayed in February 2023
Reviewed: February 24, 2023
Lyn
AustraliaI could hear the hotel lift all night long
Room and view was great. Location was relatively close to train station.
Stayed in February 2023
Reviewed: February 13, 2023
Marynelle
JapanThe carpet is a bit old.
The staffs are nice
Stayed in February 2023
Reviewed: January 22, 2023
Christian
Malaysiasmall rooms and pricy
Stayed in January 2023
Reviewed: January 4, 2023
David
FranceHelpful staff, decent gym, alright location
Stayed in December 2022
Reviewed: December 11, 2022
Stephanie
JapanThe man greeting guests outside in the taxi area was extremely rude. He was directing another car to back up too close and nearly hit my car. He then yelled at me for parking when I was just taking a minute to set the GPS for directions out of the city.
The staff at the front desk were extremely helpful and kind.
Stayed in December 2022
Reviewed: December 10, 2022
Icyplace
Singaporebreakfast choices not enough
big
Stayed in December 2022
Reviewed: November 22, 2022
Philipp
GermanyPool did not work, gym far too small
Very friendly staff!!!! Special thanks to barkeeper!!!
Stayed in November 2022
Reviewed: November 21, 2022
Pushkar
Indonesialocation is excellent
Stayed in November 2022
Reviewed: October 16, 2022
Prady
AustraliaNeeds more of Western options
Stayed in October 2022
Reviewed: August 10, 2022
Angamuthu
IndiaNothing notable
GOOD PROPERTY AT THE CENTRE OF OSAKA
Stayed in July 2022
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