047-0032 Hokkaido, Otaru, Inaho 2-15-1, Japan
#13 of 41 hotels in Otaru
Guests' ChoiceBased on 117 hotel reviews
8.3Cleanliness
8.8
Comfort
8.8
Location
8.5
Facilities
8.6
Staff
9.0
Value for money
8.0
Free Wifi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 8, 2024
Chong
SingaporeSo far nothing
Location was great easy access and walkable distance to attractions
Stayed in June 2024
Reviewed: June 1, 2024
Seng
SingaporeNothing.
Location was very central. Just a short stroll to the canal. Bakery served excellent food.
Stayed in May 2024
Reviewed: May 21, 2024
Jude
AustraliaWalking distance to attractions
Stayed in May 2024
Reviewed: May 19, 2024
Sorasak
ThailandI like every thing about the hotal.
Stayed in February 2024
Reviewed: April 25, 2024
Sarah
South KoreaThere were a few extra charges that we weren’t expecting.
The location is very good, and the staff were wonderful.
Stayed in April 2024
Reviewed: April 13, 2024
Siong
SingaporeRoom was nice and hotel is within walking distance to the Otaru Canal
Stayed in April 2024
Reviewed: April 7, 2024
James
United States of AmericaOlder hotel but well maintained located at the end of a shopping arcade. Numerous dining options nearby. Arcade is located just below the train station.
Stayed in April 2024
Reviewed: March 27, 2024
Josh
SingaporeSecurity - outsiders can access the different floors
Proximity to convenience and amenities
Stayed in March 2024
Reviewed: March 20, 2024
Hq
SingaporeStrong water pressure for the bathroom. Able to see the sea from the room! Friendly staff that helps to keep the room keys.
Stayed in March 2024
Reviewed: March 12, 2024
Michelle
AustraliaThe location was great just a short walk to the canal and other local attractions. Staff were always happy to help even with a language barrier at times.
Stayed in February 2024
Reviewed: March 12, 2024
William
AustraliaClose to lots of public transport. Including the main line to Sapporo. The breakfast had a lot of options.
Stayed in February 2024
Reviewed: February 27, 2024
Cianne
PhilippinesI just hoped that the onsen was open in the morning before check-out time to be able to relax a bit more and freshen up.
I like the hotel facilities including the onsen, the service was superb, staff are nice and brought our luggages to our room to be ready for when we check-in. Also good location! Enjoyed the stay with my family!
Stayed in February 2024
Reviewed: February 5, 2024
Alan
AustraliaOld and dated rooms. We booked a triple room but think got one of the standard rooms with added bed instead, so it was a bit tight for three people.
Location was good, close to the Otaru canal, shops and restaurants.
Stayed in February 2024
Reviewed: February 4, 2024
Penny
ThailandCar park for guest should be free.
Location is good and easily access to all main points. Car parking is available (paid 800 yens) and is in-door although it must be operated by staff. Vending machine is available for quick drink and there is public bath on the third floor.
Stayed in February 2024
Reviewed: February 3, 2024
Geoff
AustraliaNothing
Central location. Good dinner.
Stayed in February 2024
Reviewed: January 24, 2024
Maxy
United KingdomRoom's a bit small and decoration a bit outdated
Not too far away from the train station
Stayed in December 2023
Reviewed: January 18, 2024
Kian
MalaysiaFront desk mr cheong was helpful enough
Stayed in January 2024
Reviewed: January 6, 2024
Sq
Hong KongNothing
We stayed here for 2 nights in November 2023. Well located hotel and walking distances to Otaru restaurants, just opposite the convenient stores Lawson, walk about 10 mins to attraction points Otaru Canal and shopping street.. Rooms are clean and big enought. Staffs are very polite and professional, onsite parking is convenient.
Stayed in November 2023
Reviewed: December 21, 2023
Edward
SingaporeRestaurants were fully booked at time of arrival. Hotel guests like us had to resolve from having dinners outside instead of at the hotel. I’m of the view that hotel restaurants are part of the in-house facilities for the hotel guests.
It is clean and bright.
Stayed in December 2023
Reviewed: December 18, 2023
Kumar
SingaporeThe staff were cold. Something amiss here compared to other hotels in otaru as I stayed in more than one hotel in otaru itself.
It’s an average hotel compared to its neighbours
Stayed in December 2023
Reviewed: December 1, 2023
Khian
SingaporeVery comfortable mattresses
Stayed in November 2023
Reviewed: November 6, 2023
Jason
ChinaThe hotel is quite dated. Even though the rooms might have been properly cleaned, they didn't look it due to the number of stains on the carpets and chairs.
The location is easy to find, and the staff are very professional. The 1000yen credit for declining cleaning services is a nice touch, and the bakery in the hotel (delicious!) accepts the vouchers.
Stayed in November 2023
Reviewed: October 28, 2023
Tan
SingaporeNone
Great location with many amenities nearby
Stayed in October 2023
Reviewed: October 22, 2023
Sarah
SingaporeThe hot bath opens daily only after 5pm. Would have been better if earlier.
The room very clean and bed comfortable. Amenities and drip coffee very good.
Stayed in October 2023
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