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  5. Reviews of Berg Marukaneya

Reviews of Berg Marukaneya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

389-2502 Nagano, Nozawa Onsen, Toyosato 6537, Japan

Review Score

Based on 55 hotel reviews

8.9

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    8.9

  • Location

    9.0

  • Facilities

    8.8

  • Staff

    9.7

  • Value for money

    8.7

  • Free Wifi

    6.6

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Showing 1 - 25

  • Reviewed: March 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room
    • Stayed 3 nights

    We booked this accommodation during our ski trip in December, the ski bus station is situated nearby, the accommodation has a special deposit room for the equipment, and across the street, there is a ski rental shop. Everything is situated nearby. I recommend getting dinner in this place, portions are huge, various foods, and most importantly very tasty.

    Stayed in December 2023

  • Reviewed: March 14, 2024

    10
    We will be back for sure!
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    Fantastic location, discounted rental just across, ski lifts just 200m away, discounted ski passes, onsen just 2 mins walk. Casual eats (Tonkichi) and bar at doorstep! Fantastic service and hospitality by Sato-San and his staff. Complimentary transfers to bus stops and super quick response to queries! We were worried about family of 4 in the 13 sq metres room but we all fit and had space for our luggage. And some of us got to experience communal baths for the first time 😀

    Stayed in March 2024

  • Reviewed: March 7, 2024

    9.0
    Excellent stay with helpful hosts and everything you need for a great relaxing holiday
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The room is little tight but maybe it’s standard Japanese size that we are just not used to 😅

    Close to ski field Exceptionally helpful owners who even offered us a lift to bus terminal, was snowing heavily, so we appreciated it very much Heater in room very efficient and kept us warm the entire time On-site onsen Close to public onsen Yummy breakfasts included Close to centre

    Stayed in March 2024

  • Reviewed: March 4, 2024

    8.0
    A great experience, beautiful village and a cherished memory.
    • Leisure trip
    • Family with young children
    • Economy Japanese-Style Room
    • Stayed 7 nights
    • Submitted from a mobile device

    I struggled with the futon mattress however the host organised more to make it comfortable which was great.

    The Host was very friendly and accommodating.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    9.0
    Lovely and warm little hotel in a great location. I would stay here again!
    • Leisure trip
    • Family with young children
    • Economy Japanese-Style Room
    • Stayed 6 nights

    I had a hard time sleeping on the futon for 6 nights but that is just because I am not used to it. The bedding was very comfortable, my back just hurt from being on the floor. This is a traditional hotel as are most in Nozawa so it is all part of the experience. The breakfast is Japanese style and wasn't to my taste but again, this was just personal preference. The food was fresh so it was no fault of the hotel.

    This is a lovely little hotel. The staff, particularly the man who I think owns it and works at reception (sorry I cant remember his name), was so lovely! He offered to pick us up and drop us off at the bus stop and was just so kind. When my son wasn't feeling well he even brought us some rice up to our room. It just felt like a warm and welcoming environment. It was a great location, close to the chair lift and a 10 minute walk from the center of town. We had dinner one night and it was delicious sushi! I wasn't sure how I would feel with a shared shower/onsen but it was very clean and worked out just fine. While it is a shared shower you have your own toilet and sink which was a great (many hotels in Nozawa have shared toilets). It was a great experience overall.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Japanese-Style Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Great location, neat and tidy, very welcoming, quiet and in house hot baths. Great people.

    Stayed in February 2024

  • Reviewed: February 27, 2024

    8.0
    Nice staff, clean, good location
    • Leisure trip
    • Couple
    • Standard Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    We didn’t mind but others might find it onerous to walk up and downstairs to access the showers.

    The owner gave us a lift to the bus stop when we checked out which was awesome as we had snowboards and luggage. The location was good as as nice and quiet and a short walk to restaurants.

    Stayed in February 2024

  • Reviewed: February 22, 2024

    9.0
    A delightful little inn run by a lovely family, in a peaceful and convenient location
    • Leisure trip
    • Family with young children
    • Economy Triple Room with Shared Bathroom
    • Stayed 6 nights
    • Submitted from a mobile device

    Nothing

    We loved staying at Berg M!! Not only is the property quaint, the facilities well-appointed for its price-point, the innkeeper Saito-San and his family and team have created a home-away-from-home with their hospitality and attention to detail. The bath and shower facilities were lovely to have; the common area resting room- a lovely place to lounge and relax; and the breakfast so yummy and filling!! Dinners are optional and absolutely delicious and bountiful. Saito San went above and beyond to take care of us- picking us up from the bus station, dropping us off, helping us procure train tickets for our onward journey… The location though a little away from the center of action, was still close enough to walk into the center of town- merely 10 min by foot. To be honest, I quite liked the walk— winding through the village- from our peaceful corner to the busier, more vibrant center. The contrast was welcome and made me feel even more like our inn was a home, a separate peace. We couldn’t have asked for a better nest for our ski holiday. Highly recommend.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    8.0
    Close to ski cable car and 10 min walk to town.
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Fabulous food well presented every day.

    Stayed in February 2024

  • Reviewed: February 5, 2024

    8.0
    A wonderful sojourn into a Japanese ski village with great snowboarding to boot!
    • Leisure trip
    • Family with young children
    • Economy Japanese-Style Room
    • Stayed 5 nights

    There's nothing we didn't like but this is a simple room and you get what you pay for. Don't expect a luxury hotel.

    Berg is perfect for a ski trip - close to the slopes/ high protein (Japanese) breakfast, close to an onsen and restaurants. Everything is a 10min walk. Run by a lovely family.

    Stayed in February 2024

  • Reviewed: February 2, 2024

    8.0
    Lovely hosts, a pleasant atmosphere - more chairs and better breakfast.
    • Leisure trip
    • Group
    • Standard Japanese-Style Room
    • Stayed 7 nights

    That it was mainly a Japanese breakfast with a few continental breakfast add-ons. I would have preferred the option of either a Japanese breakfast or a properly catered continental breakfast.

    That breakfast was provided every morning and that there was always enough to eat.

    Stayed in January 2024

  • Reviewed: February 2, 2024

    9.0
    Excellent location, breakfast & dinner too. Close to everything skiing, Akari baker, walk to town!
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room
    • Stayed 7 nights
    • Submitted from a mobile device

    2 x futons provided a more comfortable night’s sleep for some!

    Yummy breakfast with Japanese and Western options. Short walk to Karasawa chair , great quality rentals across the road at Olive, easy ski lift ticket purchase at front desk.

    Stayed in January 2024

  • Reviewed: January 28, 2024

    8.0
    We really enjoyed our stay and the owners were so helpful. We would recommend it - just a 10 min walk to centre of the v
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Family run. Conveniently located. Authenticity Japanese. Clean and friendly. Even had its own Onsen!

    Stayed in January 2024

  • Reviewed: January 23, 2024

    9.0
    We had a great time staying at the hotel :)
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Only a small period to shower during the day, and it is common showers. The beds get uncomfortable if you have ache and pain especially eg after skiing.

    The service is really good, very helpful and friendly.

    Stayed in January 2024

  • Reviewed: January 22, 2024

    9.0
    Wonderful
    • Leisure trip
    • Travelers with friends
    • Standard Japanese-Style Room
    • Stayed 8 nights
    • Submitted from a mobile device

    - little bit far away center

    - Free transfer between chu bus terminal to hotel - nice breakfast & dinner - just 5 mins walking distance to chair lift - helpful staff - clean environment

    Stayed in January 2024

  • Reviewed: January 18, 2024

    10
    Would happily return
    • Leisure trip
    • Family with young children
    • Economy Japanese-Style Room
    • Stayed 1 night
    • Submitted from a mobile device

    Futon probably a little hard, but that’s being picky. Bedding was really nice.

    Perfect location, short walk to bus stops and the lift. Most Restaurants etc probably 10 mins max. Accommodation was super clean, pretty modern and food provided was tasty. Photos on here don’t do it justice, this is a really good spot to stay. Easily the best compared to 2 others we stayed at in Nosawa. Staff were excellent and dropped us to the bus.

    Stayed in January 2024

  • Reviewed: January 15, 2024

    10
    Exceptional
    • Leisure trip
    • Group
    • Economy Japanese-Style Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location and amazing breakfast. The private Onsen is great too after a day of skiing

    Stayed in January 2024

  • Reviewed: January 5, 2024

    10
    We felt right at home. We were so welcomed, so comfortable and every question we had was answered without problem. Getti
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The owners went out of his way to help us, picking us up from the bus stop and communicated well before arrival. Everything was so clean, food was amazing.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The breakfast and dinner were amazing. The food was plentiful and delicious. The staff are very friendly and helpful as well.

    Stayed in December 2023

  • Reviewed: January 1, 2024

    9.0
    We have a great stay. We enjoyed the breakfast the most, it is very good! The host is also very kind to give us a lift t
    • Leisure trip
    • Travelers with friends
    • Economy Japanese-Style Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Its very clean and their breakfast is very delicious

    Stayed in December 2023

  • Reviewed: December 26, 2023

    10
    A perfect place to stay, helpful staff, clean, good food & perfectly located for the ski lift & ski bus.
    • Leisure trip
    • Family with young children
    • Standard Japanese-Style Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very clean and well organised. Very, very close to skiing.

    Stayed in December 2023

  • Reviewed: March 9, 2023

    9.0
    A great local experience - tatami rooms, simple delicious food, clean shared baths
    • Leisure trip
    • Couple
    • Economy Japanese-Style Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location - short walk to Karasawa chair lifts (with ski access to main Nagasaki gondola). We bought discounted ski lift tickets from the inn and ski rentals across the road at Olive. Nakao public onsen is down the road and it’s only a 10 min walk to village centre. Rooms clean, lovely Japanese breakfast, helpful and friendly team. I would definitely stay here again.

    Stayed in March 2023

  • Reviewed: March 1, 2023

    10
    Our 3rd stay and always so comfy
    • Leisure trip
    • Group
    • Standard Japanese-Style Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nil

    Everything is good, location, food ... ni

    Stayed in January 2023

  • Reviewed: February 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Japanese-Style Room
    • Stayed 2 nights
    • Submitted from a mobile device

    枕頭

    service and breakfast

    Stayed in February 2023

  • Reviewed: February 27, 2023

    9.0
    Great place, I'd stay again
    • Leisure trip
    • Couple
    • Standard Japanese-Style Room
    • Stayed 6 nights

    Futtons were a bit hard

    Breakfast and dinner were great. Onsen was fantastic. Close to ski lifts, short walk top restaurants

    Stayed in February 2023

Showing 1 - 25

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