room is clean, comfort. onsen is very good, location not far from city can walk around.

Stayed in April 2024

The hot bath in the balcony seems to be just hot water but the view is fab.

The onsen and the food

Stayed in March 2024

The facilities were a little out dated. The bathroom was very tight, not alot of space for personal belongings.

The hotel was well positioned in town - easy enough to walk to it from the station. The room was clean and overall there was enough room for our bags, personal items, etc. The view from the room was very nice. The access to the onsen was fantastic. We did not take our meals there - so no comment on that.

Stayed in April 2024

The baths and the room are pretty good. I had the chance to visit other onsen in the area and thus one was pretty good

Stayed in April 2024

Facilities are a bit old

Facilities are a bit old , one of the front desk’s staff was rude( I asked for new towels for Onsen, he pointed at the towels held in my hands and asked me to use the old ones ) .

Stayed in April 2024

Friendly staff who did their best to delight guests. They informed us of fireworks and we caught it from the hotel garden. That was a nice surprise! The garden is lovely too. I also enjoyed both the public outdoor onsen and private bath (cypress onsen) . Very relaxing.

Stayed in March 2024

the room didn't have too many outlets for use and the hotel was right next to the train tracks such that you'd hear the occasional rumbling of the train coming through. it wasn't too bad.

the onsen facilities were amazing. the room was comfortable and the location wasn't too bad either just a tad bit outside the main area.

Stayed in March 2024

I arrived at 6 pm so I couldn't enjoy the hotel and its facilities a lot. Not their fault.

The hotel is located 15 minutes away from the train station. Nice hotel with great views and great indoor and outdoor baths. The room was big and nice, and sleeping on the floor was not that bad.

Stayed in March 2024

Furnitures and facilities are very old. There is no tissue inside the room and need taking from reception by myself.

Public bathroom open 24 hour

Stayed in February 2024

The bathroom in the room was small and had an old smell, though it was understandable at hotel guests should bathe in the common bath / hot spring before returning to the room.

It was a nice and spacious compound, with a nice garden overseeing the river and even a foot bath outside for you to enjoy the cool air and soak your feet. The room was big we also had the room overlooking the town of Gero. Very pretty scenery! There was also a large parking available. We had dinner and breakfast and were impressed by both meals too.

Stayed in December 2023

I would appreciate it if the staff would provide us with more information regarding room arrangement times. So we would be aware that hotel staff is coming to the room. Nevertheless, all the staff members are helpful and nice. And we couldn't order breakfast after going there. It was full and we couldn't order.

Private Onsen is awesome. You can enjoy the hot bath while looking at the river and train travels. The room is comfortable as it provides chairs and a small table on the balcony. You can enjoy the river view and have a drink or meal there.

Stayed in January 2024

some parts of the hotel look old.

traditional hotel with history. nice Japanese garden. onsen was good, with indoor and a relatively large outdoor onsen. room was spacious with separate living room area. half board included and food is very nice.

Stayed in December 2023

Nothing.

Stay one night with open air bath room. Room clean and private open air bath was great. Public open air bath also good. Stall helpful and kind. We have a comfortable stay.

Stayed in December 2023

nothing

big japanese room with private onsen. dinner is included, and it is good to experience tranditional japanese dishes, Hida beef is big.

Stayed in December 2023

Hotel is a little bit out from town

Onsen.

Stayed in November 2023

the room is a smoking room and the smell of the cigarettes was very strong. The lighting at the corridor of the room was very dim and hardly able to see. the toilet was too small and the flushing was terrible and it takes and long time to flush.

the onsen was good and the room is big enough for four people

Stayed in December 2023

Cleaning could have been a bit more careful. Dead bugs hung from the lamp.

The view from the room and outdoor bath was stunning. Breakfast was good.

Stayed in December 2023

Kaiseki food on BF and dinner was so good for demonstrate and beautiful. But not enough for fullfill my stomach. The western room fill with smoking smell when first check in and i told front desk to clean he gave me a deodorany spray. But i told another staff they told me to send housekeeper to clean and ventilate air flow in room when i was on dinner. But it doesn't help any. Room still fill with smoking smell. I think they didn't do anything. Indoor onsen was so old and need maintenace on interior decoration and furniture.

Very beautiful garden and pond nice for photo shoot. The outdoor onsen was quite good with garden autumn leaf.

Stayed in November 2023

I liked the onsen (both indoor and outdoor) and the nice garden. The view from the room was also beautiful, especially it being autumn

Stayed in November 2023

Nice big rooms

Stayed in October 2023

Not the fault of the hotel but I couldn't open the windows, especially at night due to the bugs. The room was dated (the sofas looked like they had better days) and the futon was a little on the thin side but still comfy.

This is my 2nd time staying at this hotel. Both times were great. This time I had the full board and OMG, I regret not doing this the first time I stayed here. It was absolutely worth every penny. The rooms are spacious and have great views. I love the non-homogeneous staff - they were from various cultural backgrounds. Foot onsen in the garden was amazing and they provided towels so you don't have to bring yours from your room. Main onsen was large and had an indoor and outdoor component. There was also a large area to relax after taking the bath. Lobby was spacious and relaxing. Garden was nice. Free transfers to the train station.

Stayed in October 2023

Overall everything is fine

Stayed in November 2023

It was old but it cleared well

Staff was so kind .

Stayed in November 2023

It is value for money. It is old but we'll maintained. Staff is friendly.

Stayed in November 2023