Reviews of Comfort Hotel Hiroshima Otemachi This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
730-0051 Hiroshima, Hiroshima, Naka-ku Otemachi 3-7-9 , Japan
#60 of 119 hotels in Hiroshima
Guests' ChoiceReview Score
Based on 412 hotel reviews
8.0Score breakdown
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Cleanliness
8.5
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Comfort
8.4
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Location
8.7
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Facilities
8.2
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Staff
8.8
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Value for money
8.4
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Free Wifi
8.6
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Reviewed: June 10, 2024
Jeremy
United Kingdom31 Reviews8.0“A very good location for visiting the Peace Memorial Park and Museum.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
The bathroom was quite small by western standards. The quality of the breakfast was average.
The location was very convenient for visiting the Peace Memorial Park and Museum which was the primary reason for our visit to Hiroshima. The staff were friendly and helpful. The breakfast was plentiful, but the food was average at best. There was an indoor smoking room.
Stayed in May 2024
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Reviewed: June 7, 2024
Simon
United States of America1 review1 helpful vote7.0“Clean, convenient and budget.”- • Leisure trip
- • Group
- • Double Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
It felt basic, with thin rugs and a smaller morning buffet that seemed aimed at foreigners.
Its location to the peace park is fantastic. It was also clean.
Stayed in April 2024
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Reviewed: June 4, 2024
Martin
Slovakia97 Reviews13 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 2 nights
Nice hotel in a quite central location, close to Hiroshima memorial museum. Breakfast was ok, but I had better in other hotels in Japan.
Stayed in May 2024
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Reviewed: June 3, 2024
Brevin
United States of America5 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
The room was too humid and the bed wasn't very comfortable
The breakfast and amenities. Liked the location and the atmosphere
Stayed in June 2024
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Reviewed: June 2, 2024
Julie
Australia6 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms were noisy
Not far from the train station. Close to Peace Park. Shopping close by. Breakfast included was good.
Stayed in June 2024
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Reviewed: May 31, 2024
Brenna
United States of America4 Reviews8.0“Not a bad spot.”- • Leisure trip
- • Group
- • Queen Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
The rooms were a little on the small side.
It was really close walking distance to the river and several other points of interest.
Stayed in May 2024
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Reviewed: May 27, 2024
Inês
Portugal29 Reviews1 helpful vote7.0Good- • Leisure trip
- • Solo traveler
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
The breakfast was not so good. Very few options.
Location was good and bed was very comfortable.
Stayed in May 2024
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Reviewed: May 27, 2024
Michael
Canada18 Reviews8.0“Good”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
Very small rooms but the price was good
Great location
Stayed in May 2024
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Reviewed: May 25, 2024
Robert
Australia28 Reviews2 helpful votes8.0“nice stay peace park was great sad pics story=ies in the museam”- • Leisure trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 4 nights
small bathroom
a nice clean hotel walking distance to the peace park
Stayed in May 2024
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Reviewed: May 24, 2024
Maryrose
Australia22 Reviews4 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Would have liked two pillows and automatic check in was a nuisance.
The breakfast was very good, easy to find if you get the no 3 bus from the station it stops outside.Clean, comfortable close to restaurants and the Peace Park.
Stayed in May 2024
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Reviewed: May 23, 2024
Darren
Australia5 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Size of room but Japanese rooms seem to be small.
Great location with public transport stopping outside the hotel. Clean. Quiet. Convenient for visiting the Peace Museum which was within walking distance.
Stayed in May 2024
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Reviewed: May 22, 2024
Julie
United Kingdom60 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Double Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Again normal for Japan very small room ...terrible pillows.
Great location. Easy to get to. Good selection at breakfast. Free coffee all day.
Stayed in May 2024
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Reviewed: May 21, 2024
Vladimir
Japan53 Reviews8 helpful votes7.0Good- • Business trip
- • Solo traveler
- • Double Room - Non-Smoking
- • Stayed 5 nights
Breakfast variety was rather limited, especially for vegetables and fruits.
Central location of the hotel is just perfect. Room was clean, although very small.
Stayed in May 2024
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Reviewed: May 20, 2024
Douglas
Australia29 Reviews2 helpful votes9.0“Staying at this hotel contributed to a positive experience in Hiroshima”- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 3 nights
There was nothing to dislike
The proximity to the Peace Park; streetcar outside; efficient, friendly staff; great breakfast; excellent value for money
Stayed in May 2024
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Reviewed: May 18, 2024
Vanessa
United Kingdom10 Reviews1 helpful vote8.0“Good location and the rooms are functional”- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 2 nights
rooms are compact.
Hotel is in a great location. We took a short taxi from the train station to the hotel and from here were able to walk to most places for the remainder of our stay. You are very close to the A-Bomb museum, many restaurants as well as transportation to Miyajima. The rooms are compact and functional. This is the second time we have stayed here. The price reflects what you are getting. Beds were comfy and the bathroom was good. Not much floor space around the bed so be warned. Having said that I would recommend the hotel for the location and what you pay for the room.
Stayed in March 2024
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Reviewed: May 16, 2024
Kathelijn
Netherlands11 Reviews7.0“Not that great”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Rooms too small, bad quality breakfast
Location
Stayed in May 2024
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Reviewed: May 15, 2024
Michele
Australia12 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Twin Room - Non-Smoking
- • Stayed 1 night
- • Submitted from a mobile device
Room was smaller than I expected.
Walking distance to Peace Park
Stayed in May 2024
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Reviewed: May 11, 2024
Katrin
Germany31 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Queen Room - Non-Smoking
- • Stayed 4 nights
- • Submitted from a mobile device
nice basic hotel with good access to hiroshima very friendly staff, good service ( sent luggage to next hotel..) 20 min by tram to train station
Stayed in May 2024
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Reviewed: May 11, 2024
Matsushima
Japan12 Reviews9.0“Excellent experience! The room was bigger than average ( for Japanese standards),delicious breakfast included and free s”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Everything was good
Spacious room , kid could stay for free Delicious breakfast
Stayed in May 2024
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Reviewed: May 11, 2024
Wen
Singapore13 Reviews5 helpful votes7.0“Convenient location, free breakfast”- • Leisure trip
- • Family with young children
- • Standard Twin Room - Non-Smoking
- • Stayed 2 nights
- • Submitted from a mobile device
Slow lifts and uncomfortable pillows.
Good location, near to common tourist attractions like the atomic bomb dome (walkable distance). Easy transport to Hiroshima station. There is free breakfast available, and especially love the eggs and fresh smoothies. Many food options all around. Hotel rooms were clean, but old and had a slight musty smell. Staff were friendly :)
Stayed in May 2024
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Reviewed: May 7, 2024
Olivia
Portugal20 Reviews2 helpful votes8.0“Great location and good breakfast, tiny room”- • Leisure trip
- • Couple
- • Double Room - Non-Smoking
- • Stayed 1 night
Although we noticed that small rooms are a standard in 3 star hotels of Japan, that was the smallest room we stayed at and it was difficult to move around with our small trolley luggages in the way. It was ok for a 1 night stay, but would be quite annoying if we stayed longer. Staff doesn't speak English, yet they still effort and try to communicate and attend to our needs though.
Great location, very close to Peace Memorial. Transport from and to Station was easy with a bus line from JR (we used our JR pass) that does a city tour and has stops around the peace memorial park as well as at the train station, which facilitated our arrival and departure as well as our visit to Miyajima. Breakfast was very good.
Stayed in April 2024
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Reviewed: May 6, 2024
Wenli
Canada5 Reviews9.0Wonderful- • Leisure trip
- • Group
- • Twin Room - Non-Smoking
- • Stayed 2 nights
The location is great.
Stayed in May 2024
-
Reviewed: May 6, 2024
Hanadi
Sudan2 Reviews8.0Very Good- • Leisure trip
- • Group
- • Queen Room - Non-Smoking
- • Stayed 2 nights
The room was not as clean as expected. But it was ok-ish.
I really liked the breakfast, it had variety of options and it lasted for 3 hours.
Stayed in May 2024
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Reviewed: May 3, 2024
Sophie
Australia18 Reviews2 helpful votes8.0“Great location on a main road, close by shops and restaurants, Atomic Bomb and Hiroshima attractions nearby.”- • Leisure trip
- • Couple
- • Queen Room - Non-Smoking
- • Stayed 3 nights
- • Submitted from a mobile device
Room was very small. Minibar fridge not properly temperature chilled, i had yogurt drink which I drank and placed in the minibar, which moulded overnight. Bath tub hard to manoeuvre in/out.
Location was easy, some close by restaurants and tram lines out front. Close by to tourist attractions, Convenience stores nearby too. Free Breakfast/all day library room a nice little place to enjoy a basic meal, even if you brought something from outside. Meal tickets are distributed every day for timing. Microwave and utensils were available, along with a drink station through the day. Check in is a bit modern, with a machine to process check in card and details however lots of staff are behind the desk to help - but feels like you lose out on staff interaction this way, our attendant was helpful as the machine couldn’t read passports very well so ended up doing most of our prompts on our behalf in the end.
Stayed in April 2024
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