There is always a comment about the size of the rooms in Japanese hotels but after three weeks travelling I am accustomed to this now .

It is located in a shopping arcade Sakaidori in easy reach of new Shinshigai railway station tramway and amazing Kumamoto castle .Due to this easy access I was able to visit the castle and Botanic gardens in the same day .

Stayed in May 2024

Size of the room

Location

Stayed in April 2024

Limited English speaking staff.

Friendly staff during breakfast and check-in/ out procedure. Room size typical for Japanese business hotel. Location is great for nightlife and restaurants. It's also only an 8 minute walk to Kumamoto castle.

Stayed in April 2024

Very clean, great staff and very good location in city center close to bus terminal.

Stayed in December 2023

My room was very hot and stuffy and they were able to adjust individual rooms apparently

Lots of eating options nearby. Very convenient to tram Good variety of breakfast food. Library and sitting area near lobby

Stayed in November 2023

Unit bathroom cleanliness could’ve been a bit more thorough

The buffet does the trick to cater to different breakfast palates. The space is a bit cramped and lit too harshly for me.

Stayed in October 2023

cleaness is bad

location

Stayed in July 2023

Nothing.

Free flow coffee and tea. Location is very convenient

Stayed in June 2023

People Flow at breakfast was awkward. Food service area was tight when more than 3 people trying to get breakfast.

It was very nicely located close to active area.

Stayed in March 2023

Little far from the train station. You need to take the tram to get here. If you have big luggage I would taxi here

Can't complain too much. It has everything you would want. Even a free breakfast. Good location to the Kumamoto castle and night life.

Stayed in March 2023

2 lifts for the whole building means prolonged wait time during peak hour

modern and clean facility. complimentary breakfast an added bonus

Stayed in January 2023

In this hotel the room key must be given to the staff at the counter every time you go out of the hotel, this is not negative per se. But very often, at the counter, other people are checking-in, and you need to wait in line up to 20-30 minutes just to handle or to take the key to/from the staff. I suggest the hotel manager, to solve this problem, either by giving a preferential line only for this key matter, or at least every checked-in person, ask if in the waiting line there are people waiting only for the giving or the taking of the key for their room

Room is very well designed, for work is very good. Very central and well connected. Lot's of restaurants, shops, etc.

Stayed in December 2022

The hotel is non-smoking, or at least my reservation was for a non-smoking room/floor, yet people were clearly smoking on the floor (in their rooms). When I notified the front desk, however, they did move me to a different floor and then everything was fine. :-) Breakfast was nothing to write home about, but since it was free, I can't really complain. :-) There really wasn't anything especially appealing about the hotel, so I probably wouldn't stay there again.

The location is very good. It's close to plenty of shopping and lots of restaurant options, and the Sakura Machi mall is practically across the street. The price was reasonable and the rooms were about the average size that you get in Japan. The room was clean, as is to be expected in Japan. :-)

Stayed in August 2022

It was clean and very comfortable. The breakfast was nice. The location is quite convenient. I will definitely use that place again for future business trips to Kumamoto.

Stayed in July 2022

The hotel has good location nearby shops and restaurants

Stayed in April 2022

The hotel is very standard, nothing special about it, and room feels a bit old. Parking costs ¥1,000+ per night, even with hotel validation. Breakfast was so-so. Elevator always stops on the 3rd floor (reception) as a security measure, but it was a bit annoying. No free water in the room. I would try another hotel next time.

The location is superb - right next to Kumamoto's main shotengai, which has many great restaurants. The price was also great, which included breakfast. Private bathroom. Strong WiFi.

Stayed in June 2022

As the hotel is in a very centric location it might be quite tricky to find an empty parking place. The hotel works with a parking building next to it but we needed to queue for quite a while waiting for someone to leave so there is space for us.

The location of the hotel is very good. It is at a walking distance from Kumamoto castle, there are many restaurants and karaoke places nearby as well as a shopping mall.

Stayed in May 2022

Would have been nice to have a microwave we could use in the common space. A bit of noise at night because of the location (but that's expected).

I was very surprised by the breakfast, it was very good and balanced. Staff was also very nice, they open the breakfast buffet a bit before as I was waiting for it. Room was clean, everything needed. Very well located.

Stayed in May 2022

I am travelling with a child. The hotel kindly provided us with an extra set of towels, but forgot to give us an extra pillow. It'd be great if they also provided black tea for breakfast. Still, it was a good experience.

Great location and speedy wifi. I was able to have an eConference without any trouble. The paid parking next building is conveniently close by. The balanced and healthy breakfast was for all guests to enjoy.

Stayed in March 2022

Nothing

Excellent breakfast. Professional and polite staff.

Stayed in January 2022

Bathroom fixtures were old Room size

Breakfast

Stayed in November 2021

Located in the center of the city, you can easily access to a lot of shops and public transportations.

Stayed in October 2021

Good breakfast with great variety for vegetarians.

Stayed in June 2021

Rooms are small for 2 adults but just right for 1 adult and 1 preschooler

Fuss-free hotel with all the basic necessities including toiletries. Comes with breakfast although breakfast end time is early - 9.30am but it is uniform throughout all the hotels in Japan. Staff is helpful too.

Stayed in June 2024