A little strict about parking, cant extend parking after check out time.

Good location, separated shower n wc, clean cozy stay

Stayed in May 2024

nothing

the hotel is new lawson next door in house onsen room size sofa provided

Stayed in June 2024

nothing

the hotel is very new lawson just next door hotel with onsen the kettle jug is tiger brand very new room with a sofa and bathtub

Stayed in June 2024

Nil

Conveniently located. New and clean. I like both the indoor and outdoor onsens.

Stayed in June 2024

It’s near to all attractions, restaurants and shopping but not that near to enjoy the peacefulness. Coin laundry is available in a very reasonable price.

Stayed in May 2024

Excellent breakfast, goid onsen facility.

Stayed in May 2024

Although there were carpark lots within the hotel , it was not available. Need to park a distance away at a private lot .

New

Stayed in April 2024

Nothing.

Good location, near most attractions. Clean hotel.

Stayed in May 2024

The room toilet is too small..would be better if the sink is bigger

The minimalist vibe about the hotel and cosiness.

Stayed in May 2024

Long queue to check in and loony was flooded with so many tourists

Indoor outdoor onsen, space saving toilet, location to good eateries and near the Otaru shopping area. Relatively large room size. Laundry facilities.

Stayed in May 2024

No

Close to the ski resort.

Stayed in April 2024

Nothing

The breakfast was excellent. A good variety of food selections. The room was clean and comfortable with an ocean view. The public bath was a great feature. The hotel is close to the canal and Sakaimachi Hondori Street. It's a 10-minute walk from the train station.

Stayed in April 2024

I had to pay for parking, 1500 yen a day.

The room, service, facilities.

Stayed in April 2024

Great stay. Clean and contemporary. Walking distance to otaru Canal and Shopping Street. Lowson is also next to it.

Stayed in March 2024

Staff could have spoken better English at the front desk

Location was good. Room was good. breakfast was good.

Stayed in January 2024

Room windows didn’t open which I’m not a fan of as I like access to fresh air. Not a ton of other facilities. They have parking but you have to pay.

This is a newer property so things felt clean and new. Room size was large for Japanese standards. Rooms are non smoking with a smoking room off the lobby. The breakfast buffet was good. Location is great, you can walk everywhere you need to.

Stayed in January 2024

New, clean and big room space. Have a great view of Otaru n nice onsen! Highly recommended!

Stayed in December 2023

Nil. Room exceeded expectations.

Fantastic layout for a family of four. Well thought out amenities. Onsen was a bonus!

Stayed in December 2023

Not many eateries or places of interest around hotel. Walk 20-25 mins to Canal and old town. But walk was pretty pleasant. Not really a `didn't like'. Just nothing around hotel.

Location was quite central and 10-15mins walk from the train/bus station. Simple no frills hotel. Convenience store next to hotel.

Stayed in November 2023

Only 1 thing I like to suggest - Do offer an option to turn off the vanity light behind the mirror, it was simply too bright.

New boutique hotel with one of the most delightful and good spread Japanese breakfasts I have had. Every dish is tasty, carefully prepared and displayed. The bread and pastry basket were unforgetable. We had the Otaru Port view and on a clear day, we could see as far as the windmill power farm and sunrise. Beddings are clean and comfy. Walking distance to Otaru Canal and shopping street. Next to Lawson and 2 covered shopping street. I am grateful to the room service and front desk teams for retrieving and keeping my items in the safe as I forgot to remove them when I checkout. Their email reminder truly saved the day. I stayed in the Superior Twin Room.

Stayed in December 2023

No free bottled water

Location and the spa

Stayed in November 2023

Car parking could have been provided for hotel guests for free or at a subsidised rate. Overall no complaints or issues, was a great stay.

A nice hotel in Otaru central location within walking distance of all the main touristy sights & spots (5mins to the canal and all the shopping / food spots in town). Stay was super comfortable, staff were friendly / helpful and the room itself was very nice with a good view facing the sea / canal side (could not see the canals though as we were in a lower floor). Great location, and good amenities for 1-2 nights stay in Otaru. Parking too was available at JPY1500 per day at the hotel itself, slightly more expensive than the commercial car parks but convenient (would have been nice if guests had free parking but again this is not the norm in city/town hotels in Japan).

Stayed in November 2023

The layout was awkward, as the sink for washing your hands/face is in the corridor area when you first walk into the room, with the toilet and the bath/shower in separate little rooms. There is a sliding door which closes this area off from the beds/TV area, but not always practical.

Very conveniently located, with on-site parking available upon request, although there is an extra charge. Walking distance to the famous Sakaimachi shopping street and the canal, among other places of interest. Room was clean and not too squashy. The buffet breakfast was very nice. Although not the biggest variety, there was still more than enough to eat and of a good quality.

Stayed in September 2023

The room for three is quite small. Small table and chairs have to put aside at the end of the beds. Parking space is not enough and clients have to park at the otber parking space.

It seems like a modern hotel with simple and smart design in every details. It locates at good place which is next to a convinence shop.

Stayed in August 2023