Reviews of Grids Tokyo Ueno Hotel&Hostel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
110-0005 Tokyo-to, Taito-ku Ueno 7-10-4, Japan
#432 of 1,391 hotels in Tokyo
Guests' ChoiceReview Score
Based on 792 hostel reviews
8.3Score breakdown
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Cleanliness
8.6
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Comfort
8.6
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Location
8.9
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Facilities
8.6
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Staff
8.8
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Value for money
8.7
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Free Wifi
9.0
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Reviewed: June 11, 2024
Book-ann
Malaysia32 Reviews7 helpful votes8.0“convenient location and would return to stay again”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 4 nights
- • Submitted from a mobile device
room small and noisy when ppl do packing/unpacking late at night. There should be notice to inform late night packing/unpacking to be done outside the dorm. Also, there should be a special area outside the dorm for ppl to pack/unpack so sleeping ppl are not disturbed
location
Stayed in May 2024
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Reviewed: June 11, 2024
Julien
Switzerland22 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Mixed Dormitory Room
- • Stayed 3 nights
If you are there to party and/or to make friends this is unfortunately not the place for that. I had to change hostel :(
It was a good hostel; the equipments and the room were clean.
Stayed in May 2024
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Reviewed: June 9, 2024
Serwah
Austria6 Reviews1 helpful vote7.0“Good location, clean, capsule beds included, small rooms”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room space, smell in the room because of skies and six people in a 14m room. I searched about 2-3 hour in Booking.com to get a horizontal bed (normal ones), and the photos in Grids hotel do show only horizontal ones with a lot of space un the room, but i git a capsule one as zi arrived there:// my bad... i feel kept in such beds, anyway it was midnight and i had no choice. The bed was ok at the end i could sleep, but i would not go for such a choice if I would see in the pictures.
The location is great, the shared place is also nice, staff rather friendly and the bathrooms are clean. The point is that the rooms pictures do not map the reality and the room space was so smaller that expected. It is not shown that they have Capsul type bed as all the photos show horizontal bunk bed, but i got a capsule one unfortunately.
Stayed in May 2024
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Reviewed: June 1, 2024
Marina
Germany47 Reviews7 helpful votes8.0“Good choice for a short stay.”- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Trains near the hotel could be noisy, but for a short stay it’s ok
We stayed in a private double room. The room was really tiny but well organised, there was even a bathroom. Location is also good, close to ueno station and everything.
Stayed in May 2024
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Reviewed: May 31, 2024
Chrysi
Greece29 Reviews1 helpful vote7.0Good- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
The room was tiny, you can not even open 1 large baggage. Fortunately we stayed for 1 night and we had to open just 1 carry on. Poor breakfast.
Location is close to UENO station. The room was very clean! Good to stay for a night or 2 but only have 1 carry on with you! friendly staff.
Stayed in May 2024
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Reviewed: May 27, 2024
Lesbros
Singapore3 Reviews2 helpful votes8.0“Convenient hostel”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 2 nights
- • Submitted from a mobile device
Cleanliness was ok but could’ve been better, there was quite a bit of hair around in the women’s bathroom and the rooms don’t have a trash bin.
Very convenient location in Ueno, 25mins walking to Asakusa through a nice neighborhood and well connected to the rest of the city + airport via JR/metro. Capsules are comfy and private.
Stayed in May 2024
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Reviewed: May 26, 2024
Emma
United Arab Emirates40 Reviews10 helpful votes8.0Very Good- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 4 nights
- • Submitted from a mobile device
No
Close to everything and accessible to transportation!
Stayed in May 2024
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Reviewed: May 24, 2024
Nick
Canada34 Reviews1 helpful vote8.0“Clean, comfortable, convenient place to sleep in Tokyo in a very accessible location.”- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
Only one elevator and no stairs access (caused a disruption in our plans when they were doing elevator maintenance), so it can take a bit of time to get to and from your room during busy periods.
Location is great, room was small but comfortable bed and a good price for a private bathroom!
Stayed in May 2024
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Reviewed: May 24, 2024
Jenn
Singapore5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • Family Room with Private Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Very well
Stayed in May 2024
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Reviewed: May 17, 2024
Amber
Canada15 Reviews7.0“Nice except for people leaving behind their junk”- • Leisure trip
- • Group
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 2 nights
- • Submitted from a mobile device
Kitchen was pretty small. The ladders are hard on the feet if your in an upper bunk. Rules for people cleaning up after themselves should be enforced as some people would leave water bottles and other items in female dorm after they’d check out. Also the dryer took forever they should get that serviced because it took two hours to dry my clothes.
Close to Ueno station. Breakfast available, rooms nice, bathrooms and showers are clean. Board games for guests to play. Close to many shops, market, restaurants as well as station. Lots of nice travellers.
Stayed in May 2024
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Reviewed: May 16, 2024
Suacillo
Philippines2 Reviews8.0Very Good- • Family with young children
- • Quadruple Room with Private Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Small space.. it's kinda difficult to fix our things with limited space
It is near the station and market..
Stayed in May 2024
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Reviewed: May 16, 2024
Yee
Singapore18 Reviews3 helpful votes8.0“Value for money and short stay”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 1 night
- • Submitted from a mobile device
Location - I booked a bed before my early morning flight as I wanted to catch the earliest Keisen train. Hostel is walking distance to the station, within 10 mins walk. Common area - lvl 1 common area is big for chill and have some snacks, drinks
Stayed in May 2024
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Reviewed: May 15, 2024
Leonardo
Brazil13 Reviews4 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
It's a little small.
Overall a Nice place.
Stayed in May 2024
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Reviewed: May 1, 2024
Kmaneik
United States of America12 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 1 night
- • Submitted from a mobile device
Its proximity to the Ueno train station and Ueno Park was really nice.
Stayed in April 2024
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Reviewed: April 30, 2024
Sebastian
Poland11 Reviews9.0“Perfect end to my Japan trip.”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Mixed Dormitory Room
- • Stayed 2 nights
No concerns at all!
My last few days in Tokyo were at Grids Tokyo Ueno Hotel&Hostel, mainly due to the localisation of the hostel - next to Kensei-Ueno station, which can take you directly to the Narita Airport. Facilities are nice and clean, the staff is very welcoming, allowing you to leave your bags the day of your checkout for an extended period of time. Moreover, on the day of the check-in you receive an email, in which you can post majority of information required for your check-in (like passport number etc). This way you can check-in physically before 16:00.
Stayed in April 2024
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Reviewed: April 25, 2024
Chung
Hong Kong14 Reviews8.0Very Good- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 1 night
- • Submitted from a mobile device
There are not much nice restaurant nearby yet it is convenient to travel to other spots by JR.
It is quite near the Ueno station and you can walk to Ueno Park on foot by footbridge in 7 min. I feel safe that the whole floor is only available to female travellers. It is secure that it requires specific access card for customer to get to there floor. One good thing to mention, there is a room for you to do your hair styling, make-up. You can every basic thing you need for skincare and hair styling.
Stayed in March 2024
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Reviewed: April 24, 2024
Dana
United Kingdom54 Reviews9 helpful votes7.0“Comfortable 1 night stay in transit to other place, but wouldn’t stay longer”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 1 night
- • Submitted from a mobile device
Very small room (6 bed female dorm) with little luggage space for 6 people
Clean bed and comfortable Shower separate to room for doing make up, drying hair and brushing teeth so could free up the shared showers amongst the floor occupants
Stayed in April 2024
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Reviewed: April 24, 2024
Nadiah
Malaysia21 Reviews5 helpful votes7.0“The staffs are very friendly”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 1 night
- • Submitted from a mobile device
I got the upper bunk bed. It is quite high for me. A little bit scared when going up and down through the ladder. The dorm quite small. You cant open your luggage when there are other members around inside the dorm
The facilities is great. And the staffs wmare very friendly
Stayed in April 2024
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Reviewed: April 19, 2024
Ganna
Japan6 Reviews8.0“Overall good”- • Leisure trip
- • Family with young children
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Rooms are small
Rooms are clean, but a bit tiny, and stuff are very friendly
Stayed in March 2024
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Reviewed: April 16, 2024
Azmi
United Kingdom1 review9.0“Very comfortable nights rest and very near to zoo and station. Incredible location for the price.”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Mixed Dormitory Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Very comfortable bedding, easy check in process
Stayed in April 2024
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Reviewed: April 13, 2024
Timothy
United States of America21 Reviews4 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Only 1 elevator. Not as many restaurants nearby compared to other parts of Ueno. Room was not soundproof from all the trains passing by.
Friendly staff, decent location (about 10 min walk from Ueno Station). Many vending machines nearby and a FamilyMart!
Stayed in April 2024
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Reviewed: March 14, 2024
Julia
Australia11 Reviews9.0“Clean and convenient”- • Leisure trip
- • Group
- • Family Room with Shared Bathroom
- • Stayed 1 night
Had to pay extra to rent a bath towel
Super convenient location to Ueno station. Staff were friendly and let us keep our ski bags at the accommodation early before check in. Check in process was easy, just filled in online form. Had a whole bunk room to ourselves, rooms were very clean and bunks all had privacy curtains and charging points/lights but beds were quite firm. Shared bathrooms were all clean.
Stayed in March 2024
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Reviewed: March 13, 2024
Mario
Australia7 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 4 nights
the bunks were a little uncomfortable
clean convenient hostel close to the station. Had all the amenities i needed.
Stayed in March 2024
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Reviewed: March 6, 2024
Kirstin
United States of America13 Reviews3 helpful votes8.0“Quiet stay in Tokyo”- • Leisure trip
- • Solo traveler
- • Bed in 6-Bed Female Dormitory Room
- • Stayed 4 nights
My only complaint is that while it's a hostel/hotel, I would say the vibe of the place resonated more with a hotel. I was hoping to meet people while staying here but unfortunately didn't really seem like the place for that. To some this may be a bonus!
The location was not too bad, right next to Ueno station which makes the touristy spots of Tokyo accessible, however public transport does stop running by midnight. The room was very clean, dark, which made it easy to sleep in, and quiet, thanks to those I shared my room with. The amenities are nice and for the ladies, there was hair dryers, and even a curling/straightener available for use, which is a bonus.
Stayed in February 2024
