399-9301 Nagano, Hakuba, Hokujo 4305-1, Japan
#34 of 150 vacation rentals in Hakuba
Guests' ChoiceBased on 37 hotel reviews
9.1Cleanliness
9.4
Comfort
9.6
Location
8.8
Facilities
9.5
Staff
9.3
Value for money
8.6
Free WiFi
8.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: February 17, 2024
Sharon
SingaporeWe liked everything about the property, the only thing we wld mention is - if you’re driving, there is a slightly steep slope leading into the chalet, it was very manageable for us with a 4WD and snow tires. Note that there are also stairs within the 3-bedroom chalet and you would have to clear the trash before checking out.
The chalet was very spacious and clean, hosts were very accommodating and made sure we were well settled. Property was equipped with everything you need - washer, dryer, cooking stove, toaster etc everything. There also nice little touches like complimentary toast and juice for breakfast. We really appreciate it!
Stayed in February 2024
Reviewed: February 10, 2024
Cohan
AustraliaLocation, cleanliness and staff
Stayed in February 2024
Reviewed: January 14, 2024
Kate
AustraliaSuper easy communication with the staff / owners - phone or by WhatsApp. Pick up and drop off on arrival/ departure. Staff also very helpful about the town. Loads of complimentary welcome foods. Washing machine and drier with detergent supplied. They’ve worked out what travelling families need!
Stayed in January 2024
Reviewed: December 27, 2023
Chee
IndonesiaHard to get transportation
Everything
Stayed in December 2023
Reviewed: August 16, 2023
Arnash
JapanWe had an excellent stay for 2 nights. The cottage was really nice, cozy, clean. Special thanks to the hosts - extremely helpful and very prompt to our queries. The beds were really comfortable - bunk beds were fun for the kids. Highly recommend this place to stay.
Stayed in August 2023
Reviewed: April 24, 2023
Sin
Hong KongThere was a sticky patch on the stairs top. hairdryers have dirty scratches. Ground floor toilet basin is really small. No space to put a lot of things. Stairs are a bit high for my mother
It is huge for three people. beautiful living room with a huge kitchen. Nice location. Nice rooms on the ground floor.
Stayed in April 2023
Reviewed: April 16, 2023
David
AustraliaRoom was immaculate. The staff here went above and beyond the help and accommodate us, Hiromi was so friendly showing us around town also took us to the shopping centre free of charge even offered to pick us up from the mountains after snowboarding. Felt like they really cared and had great conversations
Stayed in April 2023
Reviewed: February 24, 2023
Elizabeth
JapanThe drive up the road was incredibly steep .
I loved the floor plan it was so practical . I also loved how close it was to restaurants and bars . You could really tell that the owners put a lot of thought into this location proving snacks and coffee.
Stayed in February 2023
Reviewed: February 20, 2023
Daniel
Japanthe hill driveway to get to the property could be tough if it was icy.
stunning views, great location
Stayed in January 2023
Reviewed: February 15, 2023
Kyle
United States of AmericaVery cozy, great location. Only downside is access into and out of the chalets due to the steep hill (unavoidable).
Stayed in February 2023
Reviewed: December 29, 2022
Géraldine
SingaporeThe pans were dirty
Very quiet
Stayed in December 2022
Reviewed: December 20, 2022
Miho
JapanThe layout of the kitchen table could've been done better to make it easier for those staying at the loft to access the staircase but apart from that it was exceptional.
The chalets were very cosy and the size was just right for groups. Mick and Sarah have been very accommodating and very quick to respond to my inquiries.
Stayed in December 2022
Reviewed: December 16, 2022
Owen
AustraliaOur kids didn't want to leave
This accommodation is excellent. We stayed in the Mountainside chalet and were very comfortable with 2 adults and 3 children. Mick, the owner, and his staff were awesome, helpful and extremely accessible for the duration of our stay. There is attention to detail at this site. We will be back.
Stayed in December 2022
Reviewed: August 20, 2022
Dan
Japan1- nice landlords , excellent service . detailed mail guide 2-good location, easy to find and close to travel points. 3- very comfortable house with good design . 4- house have good taste and nice furnitures.
Stayed in August 2022
Reviewed: February 22, 2022
Kellie
JapanSteep driveway made getting ina nd out difficult, especially in the heavy snow. Ski bus was a 10 minute walk.
Cosy and warm cabin. Beds were comfy and cabin was quiet and relaxing. All services were within walking distance
Stayed in February 2022
Reviewed: February 13, 2022
Emmanuel
Japanlocated nearby Happo gondola and Kokusai lift yet walking access is difficult. steep slope to get there. recommend to have a car / plan transport or best to walk through the small path to head to the gondola.
layout, space, modern, well equipped, comfortable. great attendance for pick up, drop off at bus station + driving us and waiting at supermarket 👍 also they accommodated for early check in and out based on the rest of their booking which was super helpful.
Stayed in February 2022
Reviewed: February 8, 2022
Vincent
JapanThe Chalet and the very friendly and helpful staffs. Thank you very much…
Stayed in February 2022
Reviewed: January 5, 2022
Melissa
JapanOn very snowy days it seemed difficult to drive down the steep path to the cabins/chalets even with snow tires. We watched several cars and SUVs slip down the path and get stuck. I’m not sure of their tires, but we had snow tires and we still managed to slip down the path for a few seconds and then gain control. The 2 other cars that got stuck prevented us from driving back out to a restaurant that night on New Years Eve. All taxis were full too. That wasn’t fun. The heater in the Mountainside cabin turns off every 6 hours. It was a safety feature, but still made us get up in the middle of the night to restart it. If we didn’t we would freeze.
The cabin we stayed in was very comfortable for our family of 4. The beds were comfortable and the kitchen was small, yet accommodated all of our cooking needs. They even provided coffee for the French coffee press that was provided. The best feature was the western style clothing dryer above the washing machine. We have young children and it made washing and drying clothes so easy! We loved the Apple TV and access to Netflix.
Stayed in January 2022
Reviewed: December 31, 2021
Muhammad
JapanNone
The location is great and the house is very clean and neat. Our 3 kids totally love the house.
Stayed in December 2021
Reviewed: February 26, 2024
Anna
AustraliaThey advertise it as for ten people but it actually only accomodate a 8 people. We stayed for ten days and there is just not the cupboards to put your things. They do not service the chalet e crept to empty the bins. Bedside lamps were not provided for both sides of the bed. We couldn’t get the heating to work properly despite getting staff in and it was cold at night. Outside fire place does not work.
It is a big chalet with excellent cooking facilities however it is definitely getting a bit tired for the price
Stayed in February 2024
Reviewed: January 1, 2024
Suk
Hong KongThere are 3 bedrooms on the ground floor once you enter the villa. The living room, dining room and kitchen are on first floor.
Comfy environment for family with kids
Stayed in January 2024
Reviewed: August 15, 2023
Dipesh
JapanCould have been better: The place is build to be used during Winters as there are floor heating everywhere. But just one Air conditioner in the whole villa. The dining table is situated very dangerously. As there is sudden depth between living and dining area. So getting in to and out of dinning table was dangerous. About kitchen, although it was very clean there is no space to actually cook. All eminities are given, but you need to setup all those eminities out of kitchen so that you can use them. Which takes lot of your time. Microwave oven is kept high and behind the refrigerator. Very difficult to operate. So we didn't use it for obvious reasons. There is no exhaust fan in kitchen, and it's just next to Bedroom so whatever you cook, you can smell it throughout the night. Owner was very unfriendly. There were total 4 villas A, B, C, D. Villa D was too near the bushes and there were many spiders so our kids were afraid of getting in to the Villa. so we requested to get shifted to other Villas as all the villas were vacant. But rather then helping and solving the problem the owner started lying and making excuses. Like if you book directly from us then I can change. But if you book through booking.com nothing can be done. And she started saying that there are guest coming that night whereas still the remaining villas were available for booking over the website when I checked while discussing with them. We were there for 2 nights and only last day when we were checking out the other villas got occupied. Not at all accommodating house owner. Would have like it better if we would have got better hospitality.
Nice looking, newly built villas. Very clean. Big rooms. Beds were comfortable. House manager was very friendly and helpful.
Stayed in August 2023
Reviewed: April 26, 2024
Patrick
AustraliaThere are no comments available for this review
Stayed in March 2024
Reviewed: February 24, 2024
Anthony
AustraliaThere are no comments available for this review
Stayed in February 2024
Showing 1 - 25
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