Situated in Kaga town. Nightly Taiko performance is great. Lovely traditional onsen and rooms.

Stayed in March 2024

Near the centre of town

Stayed in March 2024

N/a

Very authentic Japanese style hotel with two in-house onsen so you can use anytime you want

Stayed in December 2023

Unfortunately, they don't have shoes for my size and the biggest Yukata fit but in limit. Be careful if you are European and a little bit oversize.

It's great place with great situation. The food was good and cute. The breakfast was perfect !

Stayed in December 2023

Dinner was underwhelming. Not much else to do other than Onsen

Onsen was very nice. Breakfast buffet was big and enjoyable.

Stayed in December 2023

Price is a bit high Not many varieties of food in dinner buffet Not many shops nearby

Room is spacious Quiet environment Carpark on site

Stayed in December 2023

- From the pictures the facility seems in the nature, but is it actually in Kaga city, just so you know (I had a different impression from the pics) - No one in the staff speaks English, at all. I think this is something that could be improved, the staff was very young but none spoke a word in English and the communication was very very hard, on top they gave us wrong instruction to find the room (by ourself, and the facility is SUPER big and none helped with our bags at all). The impression I had with more than one was that they were not trained that much to deal with customers, and not only for the language. - There are no towels in the rooms which I found was super weird, you have to pick it yourself (which no one had explained to us since the lack of language) - The facility, as mentioned, is very big, and could use a bit of modern touch, it’s a bit dated overall

It was a bit different from what I expected, I liked the Onsen, we chose the private one, and it was really nice and beautiful. I also had a foot massage which was really relaxing and on point. The room was very big, and very traditional, so it was a cool experience, however there were a few things that left me a bit confused. We had a good experience overall but looking back, I would probably not choose it again.

Stayed in December 2023

The music is on repeat and never changes which is extremely painful to hear throughout the hotel. Staff attention could be slightly better particularly on arrival for a complete sense of welcome.

The property is lovely and spacious and although appears a little old it holds up well for value for money. Lovely Japan aroma as you walk in. Onsen facilities are great, outdoor garden could receive some care.

Stayed in November 2023

I find the room quite dusty, I'm quite allergic to dust and because of that I was unable to experience the Japanese bed comfortably. Being so close to the tatami, I felt my throat clogged up immediately and was coughing non stop.

Staff were very friendly despite speaking limited English. We had the suite with an open air bath tub, the tub filled up quite quickly considering the size, nice view over the city. Breakfast was fantastic, early though, 7-9am. Onsens were nice and clean. Had a massage too, was fantastic. We booked in advance their transfer service between the station and hotel, service was on time and friendly

Stayed in November 2023

Illumination

Stayed in October 2023

Wifi was poor. I could only get one bar at the door of my room. There is a charge for the private onsen - but they did not inform me when I booked.

Spacious. Old style onsen hotel. Lovely staff.

Stayed in November 2023

Building is dated and has a musty smell (to be expected for an established hotel)

Very large room, nice amenities (lounge, store, baths), breakfast buffet is well done

Stayed in October 2023

Toilet motor is noisy

Breakfast is good Very delicious 😇

Stayed in October 2023

I have to leave

Room is big, free snacks, near bus stop

Stayed in September 2023

2nd day dinner was more expensive and way worse, did not meet our expectations

Staff is great, onsens are amazing and wonderful.

Stayed in October 2023

Very cute hotel with onsens. The food was delicious and a unique experience for minimal cost.

Stayed in October 2023

When checked in, the guy with glasses in the front desk was a bit rude. I prepaid on booking but he asked me pay for the bill, after clarification, another confusion around dinner booking. I asked for explanation, only get answers around asking me to pay. I feel frustrated, especially when I saw him get very impatient and using Japanese to complain about me( I can actually understand a bit Japanese). Front desk staff are always very crucial to all guest experience, it’s a bad idea to have rude behaviour there that ruins other great staff’s efforts. Wi-Fi is not very stable

Great shuffle bus service, and convenient transportation to yamanaka. The partner onsen is great value, highly recommended it. Dinner is also amazing, female staff are nice and welcoming to guests.

Stayed in October 2023

The dinner and the breakfast are not good enough, if you can add some more items, it would be great.

The staffs are very friendly and nice. The room is so big and comfortable.

Stayed in September 2023

We weren't able to book dinner at the ryokan and there wasn't much open in town on a Sunday night. (It didn't help that the list of nearby restaurants hadn't been updated since 2019, so many had either gone out of business or changed their hours.)

More like a posh hotel than the traditional ryokans I've stayed in. Our room was very comfortable and we enjoyed the massage chair and outdoor bathtub.

Stayed in September 2023

Seemed to be very little staff, it was very deserted and a little bit difficult to communicate (even with google translate). Understandable given it was Sunday and barely any guests.

Breakfast was great! It was very quiet being a Sunday night, we had the public onsens to ourselves. Nice touches like the complimentary icecream and snacks. Very relaxating and a great experience for our family.

Stayed in September 2023

There was a water strider in the private bath we paid for, nothing to do around the area, spiders in our own room's bath, room was a bit dusty. Mostly minor grievances - nothing that was strikingly bad.

It was my first time staying at a Ryokan. I thought it was a very pleasant and relaxing experience. I liked the smell of the tatami. The food was really good! Our room was very nice and spacious

Stayed in September 2023

Free transport from JR station to the hotel, Summer light show outside the hotel, Free ice cream and tea provided, professional staff

Stayed in August 2023

No dinner table available

Cleanliness Wonderful multiple Onsens including private ones

Stayed in August 2023

Less than expected

Location

Stayed in August 2023