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Reviews of Hiranoya This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

443-0021 Aichi, Gamagōri, Miya-cho Minamiyama 1-21, Japan

#4 of 13 hotels in Gamagōri

Guests' Choice

Review Score

Based on 44 hotel reviews

7.4

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    7.5

  • Facilities

    7.4

  • Staff

    8.5

  • Value for money

    7.6

  • Free Wifi

    6.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: January 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was under expectation. Excess road to hotel was narrow. Bit old.

    Onsen provided.

    Stayed in January 2024

  • Reviewed: December 20, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - No Meal
    • Stayed 2 nights

    The resort is some ways from major cities.

    Breakfast was ok but you need to reserve your timing ahead. The onsen was ok but not spectacular. There are some complimentary drinks outside the onsen which was nice. Staff are helpful but limited English is spoken. Nice view of Gamagori Beach (esp. sunrise).

    Stayed in December 2023

  • Reviewed: October 23, 2023

    8.0
    Stunning Onsens
    • Leisure trip
    • Travelers with friends
    • Japanese-Style Room Main Building - No Meal
    • Stayed 1 night
    • Submitted from a mobile device

    Small matress for a sharing room.

    Was one of the very few hotels that accepts tattoos in the onsens, so we were graetful. The Onsens were stunning though & it was well worth the journey to go here and experience the tradition.

    Stayed in September 2023

  • Reviewed: May 18, 2023

    7.0
    we were definately off season so maybe it was a reason the hotel could not be discovered in its greatness
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - No Meal
    • Stayed 2 nights
    • Submitted from a mobile device

    a bit old-fashioned, not a nice smell on some floors

    old japanese style and super spacious rooms, onsen

    Stayed in May 2023

  • Reviewed: February 23, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Japanese-Style Room Main Building - Breakfast + Dinner Included
    • Stayed 1 night
    • Submitted from a mobile device

    The onsens were a bit small, so if you go when there are many people I don't think it would be very comfortable. The buffets were only okay, with some of the food served being cold and not many desserts. The best part was for sure the made to order selections like steak and tempura. The gift shop on site doesn't have many snack options so I recommend bringing some work you if you intend on drinking/snacking. The futons were not very comfortable.

    I really enjoyed that they are accepting of tattoos and allow tattooed people inside the onsens openly. The shuttle service to and from the train station is very convenient. The assortment of baths was nice to experience multiple types of onsens. My husband really enjoyed the coffee bar near the lobby.

    Stayed in February 2023

  • Reviewed: January 17, 2023

    7.0
    Should be prefect if the dinner and breakfast is improved
    • Leisure trip
    • Couple
    • Japanese-Style Room Main Building - Breakfast + Dinner Included
    • Stayed 1 night
    • Submitted from a mobile device

    Although the dinner is buffet and could not mention it was a rich buffet, overall was still okay. However the breakfast disappointed me.

    Very clean. The free coffee counter is cool and good! All staff are very helpful and nice.

    Stayed in January 2023

  • Reviewed: March 13, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Japanese Style Room West Annex 'Urakutei' - Breakfast + Dinner Included
    • Stayed 1 night
    • Submitted from a mobile device

    the location is somehow far to reach from center but the shuttle bus service helped.

    Enjoyed the outside onsen to the fullest. Nice dinner and breakfast!

    Stayed in March 2022

  • Reviewed: March 4, 2024

    10
    Exceptional
    • Business trip
    • Travelers with friends
    • Japanese-Style Room Main Building - No Meal
    • Stayed 2 nights
    • Submitted from a mobile device

    Amazing onsen and super nice staff

    Stayed in March 2024

  • Reviewed: February 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - No Meal
    • Stayed 1 night
    • Submitted from a mobile device

    Gamagori is a cool little town with a lovely seaside vibe. The ryokan has great service, comfortable rooms, and of course the baths. The lounge with record players, piano, and reading area is a great place to hang out, and the self service coffee bar is a nice touch.

    Stayed in February 2024

  • Reviewed: February 1, 2024

    9.0
    Wonderful
    • Leisure trip
    • Group
    • Japanese-Style Room Main Building - Breakfast + Dinner Included
    • Stayed 1 night
    • Submitted from a mobile device

    We satisfied with this hotel .

    The hospitality of staff and the food.

    Stayed in February 2024

  • Reviewed: January 1, 2024

    1.0
    Very Poor
    • Leisure trip
    • Couple
    • Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
    • Stayed 1 night
    • Submitted from a mobile device

    The hotel is so disapointing and Old The Price for Room and Meals is Way to High

    Nothing

    Stayed in December 2023

  • Reviewed: December 30, 2023

    3.0
    Disappointed
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - No Meal
    • Stayed 2 nights
    • Submitted from a mobile device

    Facilities too broken down. Food quantity not good. Bad Onsen facilities.

    View

    Stayed in December 2023

  • Reviewed: December 21, 2023

    3.0
    Not worth it with kids. Try something newer with family don't somke
    • Leisure trip
    • Family with young children
    • Japanese Style Room West Annex 'Urakutei' - No Meal
    • Stayed 1 night
    • Submitted from a mobile device

    Staffs. Smoky room. Old onsen facility. Not really good breakfast..worst experience

    Not much. Unprofessional male check In staffs. Smoky room as staff said all room are smoking room. Can offer air refers spray.. Only thing positive is the view from breakfast windows

    Stayed in December 2023

  • Reviewed: November 27, 2023

    5.0
    Not too bad, but will look for other options next time.
    • Leisure trip
    • Family with young children
    • Japanese-Style Room East Annex 'Ryokusuitei' - Breakfast + Dinner Included
    • Stayed 1 night

    I probably have stayed in better Ryokan before so my expectations went a little too high for this one. What threw me off was the mediocre buffet dinner as I was expecting a 懐石料理 whenever I visit a Ryokan. I honestly wouldn't mind paying extra just to have that. It would be nice if they could offer an option to choose whether a buffet or 懐石料理. Maybe it's incomparable with those at Sendai or Kyoto, it was almost like a self-served experience so I didn't get the warm welcome from arriving at the front of the Ryokan, getting into our room, to leaving the Ryokan. Hotel-like check-in and check-out. Overall they could just call it a "Hotel with traditional Washitsu." They have a note in Japanese informing the local customers that there are lots of foreign tourists using the Ryokan and might behave differently due to cultural differences. At the same time, they have different language notes and guides for foreigners using the bathroom. I noticed that the English guide was translated slightly differently from the Japanese language. It is misleading if you want foreign customers to understand Japanese culture. I do not like to say this but the recent drama from that hotel CM kind of proves its' point if you have stayed in a Ryokan like this one.

    Shout out to the friendly chef who was serving steak and the restaurant staff that night gave us a very warm and welcoming experience. Staff are making our trip successful. Thank you! The vinyl player was a very nice touch and gave us a relaxing moment. Friends of mine used the public bath but due to the detailed introduction by the friendly staff, they didn't explore as much as they have the featured cave-designed bath area.

    Stayed in November 2023

  • Reviewed: November 17, 2023

    10
    Dentouteki na tokoro desu ne.
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - No Meal
    • Stayed 1 night

    Liked it. Good place. Only come here if you are Japanese or have lived here long enough to have some basic understanding the culture.

    Stayed in October 2023

  • Reviewed: November 9, 2023

    10
    Beautiful traditional hotel
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - No Meal
    • Stayed 1 night
    • Submitted from a mobile device

    Beautiful traditional Japanese hotel. Loved the coffee bar where you can choose and grind your own coffee. Spacious room with a stunning view. Very friendly staff. Free shuttle to Lagunasia and to the station.

    Stayed in November 2023

  • Reviewed: October 7, 2023

    10
    Gorgeous location with amazing staff
    • Leisure trip
    • Couple
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful scenery and views from the room. The staff was extremely welcoming and helpful despite the language barrier. If you need a shuttle to the bus station, phone the hotel - they are not very responsive on the app, but they are quick to help over the phone.

    Stayed in October 2023

  • Reviewed: September 14, 2023

    10
    Very good
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Nice

    Stayed in August 2023

  • Reviewed: September 1, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 1 night
    • Submitted from a mobile device

    Good

    Good

    Stayed in August 2023

  • Reviewed: August 25, 2023

    9.0
    Amazing Onsen
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 1 night
    • Submitted from a mobile device

    The aircon in the living room is faulty, does not remain on the whole time, but rather set at a timer which can be really irritating

    The amenities & facilities available is definitely worth the travel. Particularly the onsen public bath pools, they have both indoor & outdoor versions to choose from. Will definitely come back, but probably in autumn/ winter

    Stayed in August 2023

  • Reviewed: August 17, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 1 night
    • Submitted from a mobile device

    We have enjoyed their good service s and conformity

    Stayed in August 2023

  • Reviewed: August 15, 2023

    9.0
    Lovely, peaceful. Don't come in the middle of summer as the AC unit is outdated.
    • Leisure trip
    • Couple
    • Japanese-Style Room Main Building - Breakfast Included
    • Stayed 1 night

    The AC is really outdated. No matter which setting we put it, it would constantly turn on and off the whole night. While it was off, the room got hot and stuffy really quickly. Then when the AC would turn on again, the room chilled really fast. The whole night it was the battle of putting the blanket on and off constantly.

    You do have to take a taxi from the train station to get to the hotel as walking there would be impossible. Taxi's are available right outside the station and they know the area well. Staff are friendly and accommodating. Lovely traditional room! Had dinner and breakfast. Lots of traditional Japanese food but staff are helpful if you are unsure what the items are. There are western food available. But if you are fussy, I would recommend grabbing food from the convenience store before getting there. We had only 1 night stay and didn't have a chance to use the hot springs. Will give it a go next time when the weather is cooler.

    Stayed in August 2023

  • Reviewed: July 7, 2023

    10
    I will recommend it to any body especially incoming tourists.
    • Business trip
    • Couple
    • Japanese-Style Room Main Building - No Meal
    • Stayed 1 night

    The sauna was great with a atmospheric sound.

    Stayed in June 2023

  • Reviewed: March 28, 2023

    9.0
    Comfort, tasteful rooms, real onsen, good breakfast.
    • Leisure trip
    • Couple
    • Japanese-Style Room Main Building - No Meal
    • Stayed 1 night

    Hotel is a bit off the beaten track, takes climbing up steep hill to reach.

    Elegant hotel with tasteful interiors. Super clean room. Onsen was great, esp. the cavern. DIY coffee making in the lobby was lots of fun. Coffee beans from various countries, mill, taste superb.

    Stayed in February 2023

Showing 1 - 25

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