Close to airport, regular transfers. Easy check in and check out. Comfortable and good price

Stayed in April 2024

Free airport shuttle very convenient. Room was small, basic but functional.

Stayed in March 2024

Not a lot to say about this airport hotel. There is a shuttle bus direct from the terminal to the hotel and back to the airport next day. The rooms are a bit outdated, but we showered and slept effectively so it was okay. It was also not so expensive, so all in all we were satisfied. It did the job.

Stayed in March 2024

The pillows are terrible!

The proximity to the airport and the free shuttle bus.

Stayed in May 2024

It was abit old but it was clean so it was okay!

It was convenient for the purpose of catching our early morning flight.

Stayed in April 2024

no drinking water compliment in room. pillows are too hard for us.

shuttle bus service is reliable and friendly staffs. room is spacious with large bed.

Stayed in May 2024

As usual the bus drivers make a fuss about too much luggage and throw my bags around. The buffets and food/facilities in general were very expensive. If you are really just stopping for the night for a cheap nice hotel to stay then it's great. But if you want to live it up a bit more and were expecting to use the pool and eat all your meals there then you'd need to be prepared to pay. Well I can't say anything because I'm broke. But compared to other hotels like crown and art (not that i would recommend there) it was expensive. I could only afford the breakfast buffet but I was a little disappointed for the price, there wasn't nearly as many dishes as other hotels I've stayed. I also considered the lunch and dinner buffets as they really looked delicious from afar. But once you look closer you'll see it's really just the hyped up crab legs, gourmet wheel cheese pasta, and rare beef that seems to be the reason for the high price. I honestly couldn't imagine eating 8000 yen worth of food there even if i went back for 2nd and 3rd helpings.. I could buy 3 or 4 gourmet meals in my hometown with that much. And the convenience store unfortunately didn't have much to choose from if you're not looking to eat at the restaurant. Well, what can I say, it's a great hotel. Especially compared to others in the same price range. But from the look of the rooms and the facilities, I would say it's more aimed to accommodate event guests, business people, and other rich Japanese who are there to leisurely enjoy their time, not the thousands of foreign tourists who are exhausted, hungry and just passing through for the night.

The rooms are cheaper than other surrounding hotels of the same class and arguably nicer. One of the nicest hotels I've stayed in while transferring through Narita and really close to the airport. The outside area is good for a walk, nice little slice of old countryside nestled between the mega airport infrastructure. The tourist shop inside had some great quality stuff.

Stayed in April 2024

N/A

it was a good hotel for our last day,

Stayed in April 2024

Staff were a bit grumpy

Close and convenient to the airport. Good shuttle service

Stayed in April 2024

Nothing ( I did mentioned about the quality of the pillows was lousy for my first visit. But this time my room's pillow seems better )

My 2nd time staying within 10 days. Still feel good as first time. Everything is comfortable and the shuttle bus to airport is always on time.

Stayed in April 2024

Pool was at an extra cost and quite expensive.

The location was excellent. Airport shuttle service was convenient and ran on time. Room was clean, large and comfortable. Staff was friendly and helpful. Hotel has a convenience/gift shop which is great.

Stayed in April 2024

Bathroom was musty and small. Basin was cracked. Stains on seat.

Close to airport. Low cost. Had a shop on site. Had a shuttle from 5am.

Stayed in April 2024

Bathroom was a bit old

Easy shuttle service to and from the airport

Stayed in May 2024

Shower was a bit small. Couldn't move shower head higher so I felt like I was banging my head. Also tripped up on the slight step getting into bathroom.

Loved the airport shuttle, made it so much easier to get to/from the airport, it was one less thing to worry about. Room was nice. Only stayed for one night before heading closer to Tokyo. Hotel was good for one night to rest after a long flight. Black out curtains were amazing.

Stayed in April 2024

We did not realize you need to turn on the airconditioning. It was off when we arrived and the switch was hard to find. The breakfast starts at 6:30 am which was too later for our early flight.

The airport shuttle was very convenient. It only took 4 minutes to get from the hotel to the airport. The convenience stores sold everything you need.

Stayed in April 2024

Good location, very good breakfast and good free shuttle bus to the airport.

Stayed in April 2024

Toilet could do with more lights, especially in the bathtub area. 😄

The spacious room and pleasant staff.

Stayed in April 2024

Very dated, bathroom in urgent need of an upgrade You have to pay e yea to use pool and gym and it doesn’t open till 2pm

Close to airport, with shuttle and breakfast included Nice sky bar

Stayed in April 2024

Might have been better to have shuttle service to run a bit more frequently.

rooms nice and clean. excellent customer service from staff. overall great experience. might have been good to have a seating lounge area for people to sit in while waiting to go to airport.

Stayed in April 2024

Somewhat outdated rooms. Not inside the airport as in some other airport but the closest it gets on Narita, and again: the shuttles work great. Only one USB port per room, so if you need more or use USBC you need to charge from Japanese electrical outlet (we had only one converter which was sufficient for all other hotels in our stay in Japan)

Very well organised and frequent shuttle service to and from the airport terminals. Less frequent shuttles exist also to Narita city terminal and shopping mall (Aeon) Staff is very nice. Clean. Convenience store inside hotel. (Was open to 10:30 pm when we stayed I think)

Stayed in April 2024

Room was outdated. Old types of windows/wall made you hear all type of noises from outside and inside (heard loud and noisy sounds from the pipes as well).

Free shuttle bus to/from airport. Check in was easy and fast.

Stayed in April 2024

N/A

Driver of the shuttle bus from the airport was super funny The buffet meal at the restaurant had great variety and was not expensive Small drug store and souvenir shop on site were nice and convenient

Stayed in April 2024

Facilities are dated and although reasonably maintained and are not to current international standards. However the lower price, cleanliness and overall comfort of accommodation more than compensated.

Big room in an older style hotel which caters to western travellers and is almost on airport. Fabulous buffet dinner - lots of variety, great salads and fruit choices and a wide variety of main dinner choices and desserts + at a reasonable price per head. Due to early flight we did not have time for breakfast but really appreciated the early free shuttles to international airport. Cheaper than staying in Tokyo an extra night and we were able to arrive on a late afternoon express train and have a good night's sleep before the flight.

Stayed in April 2024

Nothing

Convenient location , shuttle services were great

Stayed in April 2024