852-8008 Nagasaki, Nagasaki, Akebono-machi 40-23, Japan
#20 of 62 hotels in Nagasaki
Guests' ChoiceBased on 33 hotel reviews
8.3Cleanliness
8.7
Comfort
8.8
Location
8.9
Facilities
8.3
Staff
9.1
Value for money
8.1
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 13, 2024
Chun
MalaysiaLess dinning area around.
Great location. night time can see whole nagasaki from roof. Room is spacious and got two onsen to choose.
Stayed in February 2024
Reviewed: March 5, 2024
Loke
SingaporeNeed transport to travel to the city.
The rooms are very clean and spacious for 3 pax. Nice view Breakfast is selection is good. The staff are very friendly and can speak English and Mandarin. The hotel facilities and Onsen are great.
Stayed in February 2024
Reviewed: December 11, 2023
Hong
SingaporeNothing
The friendliness of the staff and the cleanliness
Stayed in December 2023
Reviewed: November 5, 2023
Mary
United States of Americanothing
a nice hotel in an incredible location. the staff could not have been more wonderful. the view from our room, from the public bath, and from the restaurant were absolutely fabulous.
Stayed in November 2023
Reviewed: September 5, 2023
Simon
Macauonly wi-fi
Every thing are good. Except the wi-fi, it is always no service in the room. But the wi-fi is ok at the lobby.
Stayed in August 2023
Reviewed: August 17, 2023
Joelt-ch
JapanThe hotel is partially renovated but still not fully, so please be careful which area you book. The part not renovated are ok but desserve a refresh.
The view from the hotel is really impressive. But the view has a price: you are out centered of the visiting area, plan your trip accordingly.
Stayed in August 2023
Reviewed: June 27, 2023
Charlie
Hong KongThe services from the staffs are impeccable, and the food for the breakfast buffet is delicious. Spending time in public spa is enjoyable and feel relaxed from the busy work. If you wish to travel Nagasaki and lived in this hotel, please be reminded to check the schedule for the buses because the hotel is not located in the town centre of Nagasaki
Stayed in June 2023
Reviewed: June 11, 2023
Chun
Hong KongDinner and breakfast were great
Stayed in June 2023
Reviewed: April 8, 2023
Roman
Japanexcellent! I really enjoyed.
Stayed in April 2023
Reviewed: April 7, 2023
Flora
CanadaThe mattress is not even and pillows are too soft and flat. The breakfast finishes at 9am. it would be nice if it closes at 10am.
The location is great. The view in the room is beautiful. Breakfast is good. Hotel manager and staffs are very friendly and helpful. They changed and upgraded my room after I complained about the mattress and pillows. Thank you for their professional service and quick response. Will definitely come back again.
Stayed in April 2023
Reviewed: April 8, 2022
ジェニファー
JapanNothing
stay was very satisfied ,from the moment we check-in the staff was so polite and the place was perfect for our family to stayed.
Stayed in April 2022
Reviewed: August 17, 2021
Anne
JapanPersonalised service, attentive and especially Shimanaga-san who went out of his way to drive us to the station in order to ensure we we are able to catch our train.
Stayed in August 2021
Reviewed: April 21, 2024
Christopher
AustriaView was amazing. Staff has been very helpful and friendly.
Stayed in April 2024
Reviewed: March 18, 2024
Hernie
SingaporeThe staff were jovial, helpful and professional. Room was spacious. Any queries and housekeeping matters were attended promptly. Kudos!
Stayed in February 2024
Reviewed: December 24, 2023
Hui
SingaporeNil
Awesome service and attention from staff. Full amenities provided with comfortable room. Close proximity to most locations. Great view of Nagasaki night view from comfort and convenience from hotel rooftop.
Stayed in December 2023
Reviewed: August 9, 2023
Jannatul
Japanat least 5-7 staff has asked me just randomly where am I from and all telling other people she is from America. its ok to be curious but I felt uncomfortable at times. the premise is intertwined with multiple buildings and the staff expect me to know that from the moment I checked in. the guy at the bar pointed to a building outside when I asked him where is the restaurant is in the hotel. I was puzzled where is the common sense how does he thinks pointing outside of the window is a way to give direction. the front desk Ladies always seemed tired and frustrated. I had stayed in many other hotels before in Japan and never felt this unwelcome-d. I was stuck in the hotel for few days due to the typhoon unless I am sure there were better accommodation for the price. Overall this is not a solo travel friendly.
it has nice view.
Stayed in August 2023
Reviewed: January 3, 2023
Yvonne
JapanThe food at breakfast was poor and disappointing. a lot of the facilities eg coffee shop were not open . The restaurant was explained to us but not that t was fully booked. the room and furnishings were dated and need updating, we were asked to inform the hotel if we were going to be back before 4 pm which I have never been asked before anywhere. the onsens were not open during the daytimes.
Stayed in December 2022
Reviewed: November 5, 2022
Simon
SingaporeThis hotel looks and feels like the 1980s. It needs a major refurbishment and it needs English speaking staff to be able to converse with foreign tourists. There was nobody who could speak English.
Very good location above the city with a nice view.
Stayed in November 2022
Reviewed: July 6, 2021
Adam
JapanThe hotel was wonderful - the view is amazing, the room was comfortable and spacious, the open air bath and city view bath were both lovely, and the staff was helpful and friendly. The breakfast buffet was delicious! We highly recommend this hotel!
Stayed in July 2021
Reviewed: April 24, 2024
Apirak
ThailandThere are no comments available for this review
Stayed in April 2024
Reviewed: March 18, 2024
Julien
JapanThere are no comments available for this review
Stayed in February 2024
Reviewed: January 22, 2024
Adriana
AustriaThere are no comments available for this review
Stayed in November 2023
Reviewed: September 25, 2023
Dminjuc
United States of AmericaThere are no comments available for this review
Stayed in September 2023
Reviewed: May 25, 2023
Kuniko
AustraliaThere are no comments available for this review
Stayed in April 2023
Showing 1 - 25
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