414-0044 Shizuoka, Ito, Kawana 1459, Japan
#20 of 51 hotels in Ito
Guests' ChoiceBased on 17 hotel reviews
8.2Cleanliness
8.7
Comfort
9.0
Location
8.8
Facilities
8.4
Staff
8.5
Value for money
7.4
Free WiFi
8.9
Real Bookers. Real stays. Real opinions.
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Showing 1 - 17
Reviewed: October 18, 2022
Murray
New ZealandIt's an expensive stay, inasmuch as while the room price was reasonable, the fact that it is quite isolated (a relatively long taxi or car only from the nearest train station) and the onsite food is extremely expensive, it's easy to feel a bit trapped there. Unless money is no object you'll want to taxi into town for all your meals, even breakfast. Neither of us are golfers so the golf courses held no interest. The interior of the building (at least the common areas and our room) were kept in good condition, but the exterior of the building and the grounds are clearly not being maintained to their prior standard. The large glass doors that used to be the grand entrance facing the sea have rusted shut so one is forced to use a smaller side-door, and the stone steps up to the doors are being left to crumble. If the architect were still alive I'm sure he'd be devastated. What used to be a Japanese garden has gone wild and the pond filled with weeds. The park next to that has been turned into a golf green, which is clearly lower maintenance but has lost most of its beauty. This seems a real shame, and I'd guess that the hotel is having a difficult time financially so this is understandable, but part of the charm of the hotel is its prior opulence, which is fading now. Finally, the front desk staff were rather snooty and clearly have a Showa-era attitude about their jobs, as if the customer weren't quite good enough for the hotel. I suppose if we'd showed up in a suit-and-tie and a fancy dress things might have been different... maybe I should've flashed a Rolex or some obvious wealth indicators. Polite but no more than that.
The hotel is a classic Japanese hotel currently celebrating its 85th anniversary. It's a beautiful old hotel with spectacular views of the sea, surrounded by two large golf courses. Our room was clean and on the top (5th) floor, with a king size bed facing the water. That alone was worth the trip.
Stayed in October 2022
Reviewed: October 17, 2022
John
JapanYou can no longer get the Japan Times. Kids room is now closed. They need to do a little more for children.
Stayed in October 2022
Reviewed: September 2, 2022
Franck
Japanbasically no greetings nor real service from check in to check out , the maintenance of the property is apparently an issue , from entrance with spider webs and cracks to lobby itself , a shame as the property as a great history and could be truly a luxury hotel if some care was given with an appropriate hospitality and management.
surrounding and scenery with gold and ses view are stunning.
Stayed in August 2022
Reviewed: September 3, 2021
Svj
JapanAir conditioning didn’t work and woke up sweating at 2AM. Visible cobwebs on the ceiling light
Good Location
Stayed in August 2021
Reviewed: June 27, 2021
Anonymous
United States of AmericaClassic hotel with excellent landscaping and service
Stayed in April 2021
Reviewed: April 22, 2024
André
SingaporeThere are no comments available for this review
Stayed in April 2024
Reviewed: June 2, 2022
Philip
JapanThere are no comments available for this review
Stayed in May 2022
Reviewed: February 28, 2022
Reid
JapanThere are no comments available for this review
Stayed in February 2022
Reviewed: August 13, 2021
John
JapanThere are no comments available for this review
Stayed in August 2021
Reviewed: August 12, 2021
Shinichi
JapanThere are no comments available for this review
Stayed in August 2021
Reviewed: July 25, 2021
Steve
JapanThere are no comments available for this review
Stayed in July 2021
Reviewed: May 1, 2024
Jeffery
United States of AmericaThere are no comments available for this review
Stayed in May 2024
Reviewed: August 14, 2023
Tauate
JapanThere are no comments available for this review
Stayed in August 2023
Reviewed: June 19, 2023
Shahzeb
CanadaThere are no comments available for this review
Stayed in April 2023
Reviewed: April 15, 2023
Wai
Hong KongThere are no comments available for this review
Stayed in March 2023
Reviewed: October 17, 2022
John
JapanThere are no comments available for this review
Stayed in October 2022
Showing 1 - 17
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