The staff are exceptional! Room is very comfortable and beautiful. The baths are beautiful as well. It was amazing to also have access to the other 6 famous onsen of Kinosaki, along with the use of Yukata and Geta for the duration of our stay.

Stayed in April 2024

We got a futon with a dirty sheets, so we had to ask for replacing it.

Beautiful ryokan close to the forest, so if you are lucky you can see wild animals at night. The staff was very friendly. With the price you get the voucher for Kinosaki onsens so you can use them for free. The room was specious with the nice view.

Stayed in April 2024

Excellent little splurge without going overboard. Amazing retreat in beautiful setting.

Stayed in April 2024

Really good onsen. Location was nice if you enjoy peace and quiet. Staff was super nice and helpful.

Stayed in May 2023

Staff are kind and professional.

Stayed in July 2023

The orange and citrus onsen experience was a little over played. The regular onsens at the hotel were nicer.

The team was great, even sorting a shuttle for us when the shuttle was full and we were at risk of missing our train.

Stayed in May 2023

Yuraku was an amazing ryokan. On top of access to all the public baths of Kinosaki, the hotel provides gorgeous private baths that you can enjoy alone. If warned in advance, Yuraku also caters for particular food requirements and prepared us delicious vegetarian kaiseki food for both diner and breakfast. We greatly appreciated this possibility which allowed us to fully enjoy the experience of the ryokan. All the staff was extremely kind, helpful and discreet, and we were particularly amaze that Yuta, who took care of the diner, made the effort to translate the menu in French and was able to speak few words with us to present us the different dishes. The room is beautiful and so is the view on the garden where we even spotted a monkey sneaking through the bamboo grove! We would go back and recommend without hesitating.

Stayed in May 2023

Nothing

Location, Onsen, Garden the room and the very helpful staff. The restaurant was an absolute treat.

Stayed in April 2023

Fantastic peaceful hotel at the top of Kinosaki. The staff were very helpful and the ryokan was lovely. I was helped on how to wear yukata, use the onsen’s and book a private one at the ryokan. The Japanese bed was very comfortable. The Japanese breakfast was great. I had an explanation of what it was, what it went with and a print out in English of what I had been given. My room was at the back over looking the beautiful hillside gardens, which were lit up in the evening. The ryokan is a 1 minute walk from the top of where the Main Street starts and about 3mins to the closest public onsen. The walk to the last is 20mins. It is about 3mins to the ropeway up the hill to the temple and the path if you want to walk. I really enjoyed my stay.

Stayed in May 2023

Extremely friendly and helpful staff, offering pick up and drop off at the station even outside usual working hours. Absolutely stunning garden as well. Also located closer to the best onsens in the town, so very convenient!

Stayed in April 2023

There's not really anything I can add here, to whole experience was great.

Great for a more traditional Japanese experience. Although there wasn't much of a common language between us and the staff, they were very friendly and helpful and tried their best to communicate with us. The room itself was really spacious with very comfortable futons. The breakfast we had definitely isn't for everyone, but really added to the traditional Japanese experience and is worth a try. Their private baths are also so nice. I tried the flower bath, they also have an apple and orange bath. All have their namesake floating in them

Stayed in April 2023

Nothing - we loved everything.

Our stay at Yuraku Spa & Gardens was simply perfect. We were immediately amazed about the attentive, kind and friendly staff. They made sure to keep us comfortable and show us around the hotel, give tips regarding the baths, wearing yukatas, etc. Our room was beautiful, with an amazing view of the mountain, forest and hotel garden. Even though the location is at the end of Kinosaki onsen (a bit further than other options), everything is walkable. What set this place apart from what was already amazing was the food. We expected good quality cuisine, but nothing near what we had for both dinner and breakfast. Fresh and delicious local produce, making a menu that checked almost all of the boxes in our japanese cuisine bucket list. Thanks to all the staff in the hotel and kitchen for making our stay unforgettable, and a needed rest before the remainder of our trip.

Stayed in April 2023

The staff were so welcoming and the flower bath was really relaxing.

Stayed in April 2023

No shower in the room. But this the point of onsen-hotel-ryokan ;).

Exceptionnal service.

Stayed in April 2023

It is a little bit of a walk from the busier parts of town that have a higher concentration of onsen. This wouldn’t be a problem ordinarily, but it was quite cold when we were staying there, and walking back in the cold was not very fun.

The staff were incredibly attentive, helpful and friendly. Their private baths, breakfasts, yukatas and general service were all great. Also they had the most comfortable futons I’ve ever slept on.

Stayed in April 2023

Leaving

Family run business with a great attitude.

Stayed in April 2023

Nil

The room was very clean and welcoming. You are able to visit other onsens in the area with a QRcode provided by Yuraku. The food is really good and we enjoyed the service by all the staff in the ryokan. The location was next to a bridge with sakura trees at one side of the riverbank. Good to take a stroll in the neighbourhood with the yukata provided. The onsen experience was good even though it rained on the day we arrived.

Stayed in April 2023

Everything in this ryokan is exceptional!

Stayed in April 2023

No coffee milk vending machines around the bath area. Other than that, perfect.

nice public and private bath facilities. Friendly staff. nice little as souvenir shop. Pretty back yard walking area. It is further away than other Ryokans in the area, but I like that.

Stayed in April 2023

Could have had a more cosy and accessible bar to sit and relax in between baths and after dinner. Would be more cozy with one large mattres instead of two small that drifted apart during night.

Fantastic place, friendly staff, faboulus dinner.

Stayed in May 2023

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Stayed in April 2024

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Stayed in April 2024

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Stayed in April 2024

There are no comments available for this review

Stayed in July 2023