652-0804 Hyogo, Kobe, Hyogo-ku Tsukamoto-dori 6-2-11, Japan
#86 of 132 hotels in Kobe
Guests' ChoiceBased on 151 hotel reviews
7.6Cleanliness
8.0
Comfort
8.0
Location
7.9
Facilities
7.8
Staff
8.0
Value for money
8.4
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: February 13, 2024
Ahmed
Egyptroom was so hot, i feel we need to open the windows for refresh air in the room, also air system in bathroom was not good.
location and breakfast was very good, i hope to increase halal food items in the breakfast. it is too near to subway station, you can easily move to several parts of the city.
Stayed in December 2023
Reviewed: January 28, 2024
Singh
JapanI was in 7th floor the floor has smoking area so the corridor was smelling like cigarette and room has also a little smell of cigarettes. The elevator is not so clean . Amenities was not enough like there was no body sponge 🧽 no women amenities ( moisturizer, lotion , face wash ) .
The location was very good . Hyogo station is 4-5 mins walk only . Staff was nice . Coffee and green tea was in room . Bed was very comfortable but a little small for 2 adults .
Stayed in January 2024
Reviewed: December 4, 2023
Olivia
AustraliaIt was a little small for how much we paid but overall it was a good stay
Location was great, nice and close to Hyogo station
Stayed in November 2023
Reviewed: November 9, 2023
Elisabetta
JapanExcept for the air conditioning which didn’t really work and the room was really hot which was a little uncomfortable
Everything was perfect
Stayed in October 2023
Reviewed: October 28, 2023
Zeniee
JapanNothing
The hotel is so clean and comfortable... It's also near Hyogo station and Daikai station
Stayed in October 2023
Reviewed: October 20, 2023
Michelle
PhilippinesOur room is Non-smoking but it's located in the floor with smoking area, the smell of the cigarettes is all over the lobby. The sheet is not that clean, it has some visible stain.
Near the station and the supermarket. The room is also good for sleeping since we are out most of the day.
Stayed in October 2023
Reviewed: October 19, 2023
Alex
United KingdomSome furniture was becoming a bit well used.
The room was a good size, the bed was comfy, and the amenities were good!!
Stayed in October 2023
Reviewed: September 23, 2023
Jean
Japannothing
the room 😍 good for family
Stayed in August 2023
Reviewed: September 4, 2023
Diana
GermanyThe carpet was old and dirty, there were a lot of stains on it.
Location was good for our needs. There was a parking lot for the guests (1600 yen for 24 hours). Room ok for one night and the price is excellent.
Stayed in September 2023
Reviewed: September 3, 2023
Saikhnaa
MongoliaSomewhat far.
Comfy, cozy, good view.
Stayed in August 2023
Reviewed: June 10, 2023
Joel
JapanThe room wasn't listed as a smoking room, but smelled like smoke. The furnishings seemed pretty best up. The entryway closet was off its hinges, and there were holes in the curtains.
The location was great, the view was nice, and the television, shower, and beds were comfortable.
Stayed in June 2023
Reviewed: April 11, 2023
Roee
Israelthe big and open room with a great view
Stayed in April 2023
Reviewed: March 31, 2023
Herbert
Japandefective air-con, only heater it had. I need very cold place, but , there was no cold in my hotel room.
it is accessible place, the train station is very near.
Stayed in March 2023
Reviewed: March 22, 2023
Pang
SingaporeNot many foods choice or convenient store near hotel. Breakfast is acceptable.
Room is spacious and clean.
Stayed in March 2023
Reviewed: January 5, 2023
Robert
JapanThe wifi was absolutely attrocious. They should also clean the elevators.
It was easy to find, and nearby two train lines. There are some nice restaurants in the area, too.
Stayed in December 2022
Reviewed: January 4, 2023
Tamara
Japanbut far from the center
great value
Stayed in January 2023
Reviewed: January 4, 2023
Elsaeid
Omanlocation price
yes
Stayed in January 2023
Reviewed: September 19, 2022
Christine
JapanThe carpet and the chair was so old and you can’t connect your phone to the tv.
The rooms are so big and the beds are very comfortable
Stayed in September 2022
Reviewed: July 14, 2022
セオドア
JapanQuiet place to crash when staying over for overwork
Stayed in July 2022
Reviewed: June 13, 2022
セオドア
JapanStylish, quiet
Stayed in June 2022
Reviewed: May 27, 2022
Carlene
JapanThere is hair in the bathtub
Spacious Room
Stayed in May 2022
Reviewed: May 6, 2022
Aslina
JapanThe location is perfect and convenient. very close to train station and a lot of stores nearby
Stayed in May 2022
Reviewed: April 23, 2022
Biwah
Japannothing
very good location close to several train stations
Stayed in April 2022
Reviewed: March 25, 2022
Tung
JapanSome furniture are kind of old and tera but clean.
I didn’t search for this hotel so I can’t tell this one old. There are many barbecue restaurants with good review near the hotel.The staff can speak English very well.
Stayed in March 2022
Lacanau-Océan, France
Swansea, Australia
Tavarnelle Val di Pesa, Italy
San Isidro, Spain
Hong Kong, Hong Kong
Winchcombe, UK
Düsseldorf, Germany
Hyderabad, India
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content