I think direction of the bus stop wasn’t clear on website. I had to ask bus driver where to get off. It would be nice if hotel told us the actual name of bus stop to get off. There was no name of bus stop called ‘bayside hotel area ‘ which mentioned on their website. You need to get off at the Hyatt hotel bus stop. Pillow was firm and high for kids. I wouldn’t probably stay longer than 2 nights. It was perfect stay for one night.

Kids liked bank bed . Bathtub and wash part in the Bathroom is separate. Onsen spa is opposite of the hotel and convenience store was next to the hotel. Reception staff was very kind. Amenity was help yourself style. It is minimum but comfortable for short stay.

Stayed in April 2024

shuttle, vending machine, area

Stayed in April 2024

If got shutter bus to hotel is great

Shuttle bus to Disneyland and train station

Stayed in April 2024

Great hotel for Tokyo Disney. Perfect for a family of 4.

Stayed in March 2024

The mattresses were really and terribly uncomfortable. I could not rest.

Location and shuttle facilities.

Stayed in April 2024

It’s for family

Good

Stayed in November 2023

There was only 1 small combini around, and it was always packed because everyone went there

The spacious room was great and the free shuttle bus to Disney and Train station was convenient

Stayed in September 2023

Rooms were small and not a lot of room

Clean and easy to find

Stayed in October 2023

It was a bit difficult to get to from the station

Very family friendly and the rooms were tidy and cozy!

Stayed in August 2023

It doesn’t include breakfast

Structure. So beautiful. Room should be spacious but too many beds in it

Stayed in June 2023

No bus from/to Disney resort afternoon till 7pm.

The room was neat and clean. Very comfortable. It was not big but still enough for us to stay only during night time. Staff was welcoming and supportive.

Stayed in July 2023

-

Friendly staffs, welcome ice cream.

Stayed in June 2023

Staff were very friendly and knowledgeable. Their free shuttle buses do drop off (not pick ups) at local train station enroute to the Disney. The main floor lounge has free sodas & classically terrible Japanese coffee from 2pm onwards, can also consume your take own food there with microwaves available.

Stayed in June 2023

parking prices- payed double what was expecting from advertising. Must be a fee for the day you enter & a fee again when goes overnight. Not able to come & go from parking unless pay again.

Nice room, quiet, friendly staff. would stay again.

Stayed in February 2023

At check in I was asked for my passport. They then asked for a zairyou card and I also declined that. As a resident of Japan who is a foreigner this is frustrating. The law requires NONRESIDENT foreigners to register with hotel staff by taking a copy of the passport. As a resident of Japan with a Japanese address the only procedure you need to complete is to check to make sure that I have a registered address in Japan. YOU ARE NOT required to photocopy any of my id, nor can you refuse me service for refusing this request. Asking to take a copy of a photo ID is not only poor service - but it is also a security risk because I have no idea how you intend to use the information, and it was clear how the staff handled my information that it was not being seriously considered. As I was leaving the check in desk a photo copy of my drivers license was on open display for the next guest who could have easily seen my name and address. I had to physically move the copy out of sight. Train your staff - FOREIGN TOURIST = PASSPORT, FOREIGN RESIDENT = NOTHING. And if you do take a copy of someones passport or drivers license who is a tourist - for gosh sakes, please put it out of sight and take care of it. I was also asked to switch rooms suddenly. I was traveling with daughter and pregnant wife. Switched from a floor style room which I would have preferred because its safer if a kid falls to a twin bed room because the beds were western. lol? TIps for your staff: Ask someone what kind of room they would like and dont assume things. Dont ask to copy passports, zairyou cards, or drivers licenses of residents in Japan - they have NO legal obligation to show you that information. If you copy passports , or IDs of tourists - put them in a non visible location and treat them with care when in front of guests. Other than that - there is a smoking area that is only closed by plastic sheeting. No breakfast available onsite have to visit the convenience store next door.

Parking access was easy for coming by car. They had a nice free unlimited drink fountain that was open after check in time. Rooms were generally clean. When I asked them to destroy the copy of my drivers license that they took unnecessarily they complied without hesitation.

Stayed in December 2022

nothing

good for family with kids if going to Disneyland. nice room and clean.

Stayed in October 2022

Excellent service, easy to access, and a free drink at the lounge. Family-friendly hotel. Highly recommended.

Stayed in August 2022

Just complaining about the pillows, just wish they were a little more stuffed or hard!

Didn’t have breakfast. Location is good, not that far with the free shuttle bus. Good for the price! Went to Disneysea, and the konbini store is really close, only about a minute walk.

Stayed in June 2022

the guest next to our room is loud and noisy we didn't get a chance to tell it to the front desk because didnt like to go out of the room around 3am

Stayed in October 2021

The rooms were clean, they had a drink bar for guests, lots of parking space and good location. They also offer free shuttle service to and from Disneyland.

Stayed in October 2021

Distance of bunk bed and double bed was too close. I can understand why it got so close, but I think there should be buffer not to hit our head, especially for adults.

Staffs were kind and courteous.

Stayed in December 2023

Free bus to Disneyland is good

Stayed in October 2023

There was a bit of blood look liked stain on the duvet cover. The washer is really busy and always needed to wait as everyone comes back from the theme park the same time and doing washing.

The location where there is a convenient shop next to it. Staff was really helpful and friendly.

Stayed in October 2023

They don’t have a pool and it said meal included then I got there and then said it’s not included. She gave me a room key n someone was still there.super embarrassing.

It’s a ice quiet spot and the transportation to Disney was easy.

Stayed in July 2023