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  5. Reviews of HOTEL MOON BEACH MUSEUM RESORT

Reviews of HOTEL MOON BEACH MUSEUM RESORT This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

904-0414 Okinawa, Onna, Maeganeku 1203, Japan

#20 of 37 hotels in Onna

Guests' Choice

Review Score

Based on 206 hotel reviews

8.4

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    9.2

  • Facilities

    8.5

  • Staff

    8.8

  • Value for money

    8.0

  • Free WiFi

    7.7

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    9.0
    Staying in this hotel is an experience by itself.
    • Leisure trip
    • Solo traveler
    • Comfort Twin Mountain View Non-Smoking
    • Stayed 4 nights

    As a vegetarian I'm always struggling with Japanese cuisine. I was hoping that the international restaurant at the hotel would have more vegetarian dishes but in the end the options were quite limited and you could tell that making vegetarian dishes is not their speciality.

    The hotel is just breathtaking beautiful with its big inner yards and private beach. There are many restaurants and konbinis around. Also the hotel offers lots of activities but they come at an extra price. Aside from that the stuff was amazingly friendly and I loved how much you could discover within the hotel.

    Stayed in April 2024

  • Reviewed: April 3, 2024

    9.0
    Excellent beach and room!
    • Leisure trip
    • Family with young children
    • Premium Room with Mountain View -Non-smoking
    • Stayed 5 nights
    • Submitted from a mobile device

    Excellent beach and room!

    Stayed in March 2024

  • Reviewed: March 17, 2024

    9.0
    Fabulous stay
    • Business trip
    • Couple
    • Comfort Twin Mountain View Non-Smoking
    • Stayed 13 nights
    • Submitted from a mobile device

    The only thing that was not that great was the wifi from the room. The connection was better from the foyer area.

    We really enjoyed our stay. The hotel and the surrounding area is quite comfortable with shops, restaurants and other dining places. The room was very comfy and big, the staff were super friendly and welcoming.

    Stayed in March 2024

  • Reviewed: February 25, 2024

    8.0
    It was a beautiful resort they restrain, and with lots of amenities. I would definitely come back again for a short stay
    • Leisure trip
    • Couple
    • Club Deluxe Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The only thing I didn’t like about my stay, was the comfort of the beds. I also realize that you faced with smaller and firmer beds in Japan versus the US but essentially that was my only gripe.

    The location was absolutely stunning. The beautiful overgrown Pothos and Monstera plants were just breathtaking.

    Stayed in January 2024

  • Reviewed: December 2, 2023

    8.0
    Great hotel in an amazing location
    • Leisure trip
    • Couple
    • Comfort Twin Mountain View Non-Smoking
    • Stayed 3 nights

    They charge for the fitness center and beach towels Good that they provide washing machine and dryer but the dryer does not work. Not even after 3 hours.

    Love the big room with 4 beds, living room and large balcony with view of the beach and ocean

    Stayed in November 2023

  • Reviewed: November 17, 2023

    9.0
    Great value for money. Old but stylish.
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 6 nights

    The place is old and not renovated - rusty handrails, rusty frames on balconies, chipped off paint. Also the room itself had a distinct moss smell with hints of old people.

    The hotek is stylish and beautiful, staff was very kind and helpful. Also a private beach with white sand.

    Stayed in October 2023

  • Reviewed: October 24, 2023

    7.0
    Does not worth what it costs
    • Leisure trip
    • Solo traveler
    • Comfort Twin Mountain View Non-Smoking
    • Stayed 6 nights

    Well, the gym for a start: it is very old, super rusty and dirty. They charge you for it and the working hours are quite inconvenient, even when there is no staff needed to run it. Then the beach, which is good but they charge you for renting chairs and umbrella and it's quite expensive. Last but not least the tattoo police which I would expect them to send it over BEFORE my arrival and not when I was already there. This hotel is a very expensive one and honestly, value for money didn't reach my expectations

    The room was very nice, spacious and comfortable. The food (breakfast and lunch) counts with a lot of options with very fresh food

    Stayed in October 2023

  • Reviewed: October 20, 2023

    7.0
    Good
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The bed was extremely uncomfortable The fact that even if you pay to stay at the hotel you have to pay extra for a beach towel or a beach chair/umbrella. They also won’t let you snorkel if you bring your own mask. Probably because they want you to pay extra for that too. Part of the hotel are under construction and they will be working while you are there. I think next time I would just pay for a day pass and stay somewhere else cheaper since the rooms need to be updated and you have to pay to use the facilities anyway.

    The pool The private beach The staff were kind and helpful The location is near and walkable to restaurants

    Stayed in October 2023

  • Reviewed: October 5, 2023

    9.0
    The location is great, and the staff is friendly, but the C/P is little low.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 1 night

    The hotel facilities are a bit outdated, but overall, they are well-maintained.

    The hotel is in an excellent location, with rooms overlooking the beach.

    Stayed in September 2023

  • Reviewed: October 3, 2023

    8.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 9 nights
    • Submitted from a mobile device

    The extra money you have to pay for the gym

    Everything

    Stayed in October 2023

  • Reviewed: September 30, 2023

    8.0
    Beautiful location, lovely resort, reasonable value.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    We wanted to use the spa/sauna but have tattoos so we’re unable to use even if covered up. During the day there was often a very strong smell of sewerage, it smelled strong at the hotel but also in the street generally so I’m not sure if it is just due to the age of the town infrastructure, but it was worse on the hotter days we were there. Beds were a little hard and pillows were feather so flattened out to a pancake and very uncomfortable. Overall the resort is a little tired but with the new renovations it should be nicer

    The location and views was great… lots of local food options (but beware that most are closed for lunch and need to be booked for dinner). Food options at the hotel are good but a little expensive. Breakfast buffet was excellent and has good western food options. Rooms were comfortable and clean (excellent bathrooms) but a bit musky in smell due to age of the building. Beach and pool were amazing. Overall the resort was wonderful for our family, reasonable value for money and comfortable enough for the 3 night stay.

    Stayed in September 2023

  • Reviewed: September 21, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Club Luxury Room with Ocean View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is definitely dated, but there are attempts to modernize it. Water pressure in the shower was very weak and the toilet felt like we could break it by sitting on it.

    The hotel has a beautiful beach and a wide range of activities for people to enjoy. Staff was friendly and worked hard to make sure we felt accommodated

    Stayed in September 2023

  • Reviewed: September 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Comfort Room Ocean Front Non-Smoking
    • Stayed 4 nights

    The central hall needs a renovation; but works should be in progress.

    Our room was newly renovated, very nice. Possibility to choose between breakfast and lunch, very appreciated and very good.

    Stayed in August 2023

  • Reviewed: September 3, 2023

    9.0
    Great beach!
    • Leisure trip
    • Family with young children
    • Comfort Twin Mountain View Non-Smoking
    • Stayed 6 nights
    • Submitted from a mobile device

    Great beach! Very friendly personal, though majority have lack of English knowledge, but still trying to be helpful! Super location, close to shops and restaurants. Hotel has a good variety of water sport activities! Food in the hotel was also great! Transfer bus from the airport comes directly to the hotel. Overall very relaxing vacation after visiting Tokyo.

    Stayed in August 2023

  • Reviewed: September 2, 2023

    7.0
    Hotel from the 70's
    • Leisure trip
    • Family with young children
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    The Moon Beach hotel was built in 1975 and even though it was probably partially renovated since then you still feel like in the 20th century. It might be fine for some, but if you have a comparison with all-inclusive new resorts in SAE, Caribbean, Mediterranean or even the Red Sea, you might be disappointed. Paid parasols and shaky aluminum beach chairs, limited access to the sea, no real attractions for children, rusty facilities.

    If you are looking for the spirit of (often) typhoon affected beaches and how it used to be in the 70's this hotel has a soul and good meals options. Just like anywhere in Japan everyone is very polite, friendly, smiling but some just don't speak English.

    Stayed in August 2023

  • Reviewed: August 24, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 2 nights

    The hotel was just too crowded. There were not enough sunbeds near the pools and the pools were just bubbling with people. Clearly, the hotel does not have the pool/outside facilities to accommodate the amount of guests that fit into their rooms.

    beach, room, vibe

    Stayed in August 2023

  • Reviewed: July 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 1 night
    • Submitted from a mobile device

    Beach closed at 5pm…too early

    Stayed in July 2023

  • Reviewed: June 19, 2023

    8.0
    nice family stay
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    older hotel, construction noises were loud during the day.

    friendly staff, good breakfast, indoor and outdoor pool, big bathroom, unique foliage hotel set up (very green)

    Stayed in June 2023

  • Reviewed: June 18, 2023

    9.0
    Tropical paradise.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 6 nights

    The resort is an hour from the airport and many of the other tourist destinations that we were interested in, so while we had ready access to a beautiful beach, it took a lot of time and money to use taxis to get to other sites. The hotel was under renovation in some areas so it was not as peaceful as I had hoped.

    The setting on the beach was beautiful, our rooms were spacious and had great amenities. The restaurant had an amazing variety of food, and the staff were super helpful. There were nearby restaurants and shops within walking distance, and taxis were also readily available for longer trips.

    Stayed in June 2023

  • Reviewed: May 15, 2023

    8.0
    Beautiful beach, but not worth the money.
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 3 nights

    The breakfast buffet which we paid extra for could've been much better. There were not many options and each day it was the same thing, which is disappointing. Also, I don't see why guests have to pay extra to reserve deck chairs and umbrellas at the resort beach? We paid around 3000yen per day for 2 chairs and an umbrella at a resort which we already paid so much money to book..

    The resort is beachfront, and the ocean can be seen from many spots (poolside, the breakfast lounge, etc.). The resort itself is gorgeous, with many photo opportunities (such as the hanging green vines in the courtyard). The staff were lovely and welcoming. Many restaurants and conbinis around the area also.

    Stayed in April 2023

  • Reviewed: May 15, 2023

    8.0
    Beautiful beach, beautiful hotel. But bad smell from the sheets and pillows.
    • Leisure trip
    • Family with young children
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 2 nights
    • Submitted from a mobile device

    The room temperature, humidity was not good and "moldy smell" from the room and bed sheets were unpleasant.

    I was happy with everything, but one thing. When I checked in, then walked into the room for the first time. The room temperature, humidity was not good and "moldy smell" from the room and bed sheets were unpleasant.

    Stayed in April 2023

  • Reviewed: May 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Superior Twin Room with Mountain View - Non-Smoking
    • Stayed 4 nights
    • Submitted from a mobile device

    The rooms were clean and well kept The pools were well placed and always kept clean The buffet breakfast and lunch were great The access to the beach was a nice touch

    Stayed in May 2023

  • Reviewed: April 24, 2023

    8.0
    Beautiful white sandy beach and clear blue waters!
    • Leisure trip
    • Solo traveler
    • Deluxe Room with Mountain View - Non-Smoking
    • Stayed 3 nights
    • Submitted from a mobile device

    Staff's understanding of the English language is minimal, only a handful could communicate in basic English. Hotel reception was very strict & rigid when I asked if they could accommodate a 12pm check out instead of 11am as it was between my toddler's naptime but I was informed that they'll have to charge for that extra hour - most hotels I've experienced have accommodated that request (providing they're not fully booked during that day). They have 2 pools - one indoor and one outdoor. I find the pool opening times a bit late, the indoor pool opens at 10am and the outdoor pool opens at 9am. After breakfast, we were hanging around waiting for the pool to open. I also didn't appreciate the part that we have to rent the pool towels - never have I been to a hotel pool where pool towels are not provided. I found their breakfast cutoff time to be ridiculous, last call is 9am, cut off is 930am. When we go for a holiday, there is a tendency to chill and not rush but with the cut off time for the breakfast, it was really just too rushed.

    Loved the beautiful white sandy beach and its clear blue waters, which is private to the hotel. Room was spacious and clean, Hospitality service is your average Japanese standard. Nice to have a wash sink and small pantry counter for convenience, comfortable seating area in the room and a balcony table & chair where you can enjoy the breeze. Availability of a bathtub was helpful after a long day of sightseeing. The hotel's environment gives a 'back to nature' vibe as it has plenty of flowers and greenery decor. Location is good as there are a couple of marts within walking distance and right on the main street, there are plenty of casual and fancy restaurants as well. The breakfast and lunch buffet has a good variety of choices as well should you decide to eat in.

    Stayed in April 2023

  • Reviewed: April 19, 2023

    8.0
    All in all it was a fantastic 2 nights!
    • Leisure trip
    • Couple
    • Club Superior Twin Room with Ocean View - Non-Smoking
    • Stayed 2 nights

    The hotel is a little old and some spots definitely required updating / repairing. A little disappointed in their maintenance.

    Beach, staff, food, sports and comfort

    Stayed in April 2023

Showing 1 - 25

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