Having rooms with three beds, storage and hanging up clothes became a minor problem. Otherwise I find it difficult to find something to complain about....

Great location with the ski area just across the street. 15-20 min walk and you'll be at downtown Furano. Free parking in front or back of the hotel. Separate lockable ski storage outside the entrance, so no need to bring skis into hotel. Breakfast was out of this world and the small treats (sake, soda, ice-cream, crackers, coffee,...even beer) offered around the hotel is a reason in itself to stay here!! Also the fairly priced priced buffet was memorable. Well known fact might be that the use of the English language is not always doable but the staff really made an effort to help, and if we failed understand each other they always directed us to an English speaking member of the staff! Great in house Onsen, both indoor and outdoor options. Small dressing area though! Slippers and robe provided by hotel. We were a group of 9 skiers and all of us found this establishment to be one of the better ones we've stayed in over the years, especially considering the price!

Stayed in January 2024

I wish the beer had been served later at night ¨̮.

Convenient location. Fun amenities.

Stayed in February 2024

Room is slightly outdated and smaller than as advertised. The first room they gave us was not the same room as advertised. We requested to change the room as per the website and the female manager said the photos on booking.com website was "made-up" photos. They eventually changed the room for us but it's definitely smaller than as advertised.

Great facilities, delicious breakfast and tea time

Stayed in March 2024

Room is a little bit old design.

Everything!!! Since i walked into the hotel.

Stayed in March 2024

Staff are very helpful

Stayed in March 2024

Nothing

Location to ski field and bars and restaurants great breakfast and Onsen loved to the bar upstairs staff very friendly and helpful would definitely stay again

Stayed in February 2024

rather old room

location near ski lift. breakfast and dinner are superb

Stayed in February 2024

First impressions was a little dated but as we got comfortable it had all the conveniences.

Directly opposite the lift, social lounge with drinks and snacks provided daily. Small shop with additional drinks and snacks available. Buffet Breakfast was spectacular. This hotel had everything we could have wanted. Discounted lift passes and good ski hire equipment in the lobby. Although it was very family focused with a kids club area, we didn't hear a sound whilst in our room and never noisy with kids (wouldn't have minded if it was we love kids but ours are all grown up).

Stayed in February 2024

Fabulous breakfast selection and evening buffet. Very helpful friendly staff and we loved being across the road from hotel. Lots of little extras free beer machine and bar for limited time in arvo, complimentary arvo tea and nice onsen.

Stayed in February 2024

Someone that spoke English

Very authentic Japanese - amazing Japanese breakfast- skifield right acriss the road

Stayed in January 2024

A bit busy at breakfast and when it got busy on the weekend, parking was a bit tough.

Great location, super friendly and helpful staff, great amenities, comfortable.

Stayed in February 2024

Fantastic location near the ski lifts, extremely helpful staff and many extras such as afternoon tea, drinks, snacks and a wonderful onsen.

Stayed in February 2024

Onsen too crammed

No daily change of breakfast menu

Stayed in February 2024

Beds too small for tall people and no sheets. Pillows small and flat. Rooms tiny but not unusual for Japan.

Quirky Japanese hotel with excellent features. Onsen was busy but complete. Fantastic location and vast breakfast options.

Stayed in February 2024

Bed rather than mattress on the floor would have been ideal.

Great location and good value breakfast.

Stayed in January 2024

We had a bit of an issue working out how the lights worked in the bedroom! Closer to the convenience stores would have been good, but the trade off was being so close to the slopes and right by the bus stop!

Loved the proximity to the ski slopes. Enjoyed the free snacks and drinks. Onset was great and the breakfast buffet amazing! Also loved the library area with the cool jazz.

Stayed in January 2024

Onsen changing area in busy time is a bit messy!

Location is great! Breakfast is great too! Lobby area with free snacks and drink is excellent and a bonus! If shops with more variety of items (e.g. sports goods) will be good!

Stayed in January 2024

Nice & cosy family friendly resort and value for money. Will definitely return again

Stayed in December 2023

The carpark was quite dark and maybe some lights will help the drivers.

Staff was exceptional. We took our previous hotel key back by mistake. Your senior lady staff was most willing to help and sent the key back to our previous hotel without question. It was really remarkable and made our day.

Stayed in October 2023

The beds could be more comfortable. The onsen water temperature seems mildly warm - (39.5 C / 41 C). Despite the wide food options for breakfast , sliced bread was not available

An excellent hotel for family. Rooms are slightly bigger than average Japanese hotel size but a bit dated. Between 4pm and 8pm, there are sweet treats and small bites if one is famished. Good for people to chill after skiing for the day. Loved grilling the marshmallows over charcoals. Good hotel for young kids as it has a huge play area. Adults and teenager can indulge with board games. Feels homely. Buffet dinner is good value as it includes beer/wine / hard liquor. Great breakfast spread ! Hotel is very close to ski slopes. However, skiing is only available from last week of Dec onwards. Loads of parking available at the hotel. Hotel staff is extremely helpful (speaks a little English)

Stayed in December 2023

The beds in the room is a little old. But after a tiring day, who cares.

Breakfast was fantastic. The spread is quite good and high food quality. We really enjoyed their ordered hamburger and cheese burger for breakfast

Stayed in December 2023

Restaurant is not very good to pump out the air. Can be improve

Everything’s good. Especially for kids family.

Stayed in December 2023

Needs at least new wallpapers - saw some booger on the wall next to my bed among other natural stains.

The property itself is pretty dated and in need of some refreshment. Inevitably the walls and windows would be dirty/stained. But the sheets/towel were clean so it was acceptable. We went during autumn so it was not crowded with plenty of parking spaces. We were also happy with the facilities, and generosity of the hotel. There were various snacks/drinks provided throughout the day, (even a dessert bar), and various provisions for our stay. Its also convenient that they had a sizable playground, remote working cubicles, library for quiet reading, not to mention the relaxing hotsprings. Would recommend overall for families with kids, its convenient and comfortable. :)

Stayed in October 2023

Step up bathroom. Temporary parking ground..

Spacious room with confortable beds. Free coffee, tea and softdrinks at lobby lounge.

Stayed in October 2023