860-8536 Kumamoto, Kumamoto, Kamitori-cho 2-1 , Japan
#6 of 62 hotels in Kumamoto
Guests' ChoiceBased on 120 hotel reviews
8.7Cleanliness
9.2
Comfort
9.2
Location
9.3
Facilities
8.9
Staff
9.4
Value for money
8.4
Free Wifi
9.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: June 13, 2024
Heidihc
TaiwanThe room is a little bit aged
Location Clean room Friendly staff
Stayed in June 2024
Reviewed: June 10, 2024
Joanna
JapanRestaurants close quite early (last order 19:30). When you wish to dine later, you would need to go somewhere in the city, which could be difficult. Fortunately, the dining area in the shopping mall in front of the hotel is open till 23:00.
An excellent, strategic location in front of the tram and bus stop (including the bus from/to the airport) and next to cultural/shopping centers. Just a several minutes walk to Kumamoto Castle and a 15-min. tram ride to the beautiful garden (Suizenji Jojuen). The staff are very kind and helpful, the interior is elegant (+ a cute Kumamon decoration at the foyer).
Stayed in June 2024
Reviewed: June 2, 2024
Anonymous
Hong KongNil
All are very good and excellent staff!
Stayed in May 2024
Reviewed: May 27, 2024
Pat
United KingdomBreakfast was on the expensive side
Location was excellent, room clean, facilities in room excellent and staff superb
Stayed in May 2024
Reviewed: May 19, 2024
Wayne
SingaporeNo laundry room, pool, gym, public bath.
The hotel feels grand and new. Staffs make you feel like VIP. They even help us to wipe our luggage’s on the day of arrival and it was drizzling. In the evening, while we were doing wefie in the lobby, the porter came over and offered to take pictures. From the room we have a clear view of Kumamoto castle. The location is on the shopping street.
Stayed in May 2024
Reviewed: May 11, 2024
Jilda
ThailandLocation!!! Next to shopping street.
Stayed in April 2024
Reviewed: May 7, 2024
Alan
AustraliaExcellent location
Stayed in May 2024
Reviewed: May 2, 2024
Nicholas
United States of AmericaLack of a gym
Superb location for visiting Kumamoto. Excellent spacious room with good bathroom and view of castle.
Stayed in May 2024
Reviewed: April 30, 2024
Lorelie
JapanNone
Very clean and good location.
Stayed in April 2024
Reviewed: April 11, 2024
Sujit
SingaporeThe car park charges could be cheaper.
The room was clean and location was good.
Stayed in April 2024
Reviewed: April 11, 2024
Leanne
United KingdomLocation is the best
Stayed in April 2024
Reviewed: April 5, 2024
Nayoung
South KoreaGood location,friendly staff,always clean room If I visit again, I’ll stay again
Stayed in April 2024
Reviewed: April 5, 2024
Jenny
New ZealandClean tidy central comfortable
Stayed in April 2024
Reviewed: April 4, 2024
Schlaeger
JapanIf I had to choose it is the price of the breakfast.
Extremely well sound-proofed and the beds were amazing. Bus and tram right in front of the hotel.
Stayed in March 2024
Reviewed: March 12, 2024
Chan
Hong KongSeems no gym.
Best hotel experience I've ever had. Staff there especially Ms Yamada (Ms 山田) was extremely helpful and smart. Excellent English. If we visit Kumamoto again, no doubts I'll stay at Hotel Nikko again.
Stayed in March 2024
Reviewed: February 20, 2024
Li
Hong KongI love the reception at conciere. She helped me a lot to find a rental car.
Stayed in February 2024
Reviewed: February 4, 2024
Christian
AustriaThe opening time of the bar closing at 9 p.m
Very good breakfast, good beds.
Stayed in February 2024
Reviewed: February 1, 2024
Kate
Hong KongLocated in the center of Kumamoto city, would easily access to Kumamoto Castle and shopping areas nearby.
Stayed in January 2024
Reviewed: January 2, 2024
Ping
TaiwanNo
Very nice location and good accomodation experience. The hotel staff was so nice and helpful.
Stayed in December 2023
Reviewed: December 28, 2023
Chairat
ThailandNo
Good location, good service, nice room and facility.
Stayed in December 2023
Reviewed: December 24, 2023
Amporn
ThailandLarge room, comfy bed, professional staff
Stayed in December 2023
Reviewed: December 22, 2023
Ling
SingaporeNo safe
Location and staff. Room was very clean and spacious
Stayed in December 2023
Reviewed: December 19, 2023
Heejeoung
South KoreaEverything was perfect
Concierge staffs were very excellent and kind in her/his duty. Hotel Location is perfect. Room is clean and well arranged. Food quality is good!
Stayed in December 2023
Reviewed: December 8, 2023
Van
Australian/a
Very good location. Close to shops, restaurants, public transports such as trams and buses. We could see the Castle from our room.
Stayed in December 2023
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