Nil

Location next to the canel.

Stayed in May 2024

Not at all.

Stayed for 2 nights. It’s just next to the canal but our room happened to face the side street so no canal view. It’s quite direct to walk from the station. It’s also convenient for food and shopping too.

Stayed in May 2024

Being a couple in our 60’s, the one thing we would have preferred was to not have to climb in and out of the bath tub for our showers. Safety reasons.

Great location.

Stayed in June 2024

Scenic views, good location. We barely needed to drive out.

Stayed in June 2024

Sofa and loveseat were a little dated.

We had a junior suite. It was quite large and had a large soaking tub, and 2 toilets.

Stayed in June 2024

The location of the hotel is just opposite the canal and canal cruise. 10 minutes walk to tourist street and the pier. Room was big as it is a junior suite and fit in just nice 2 adults and 2 kids. There is a chargeable car park and convenient. No need to look for public car park.

Stayed in May 2024

Wider breakfast spread and more welcoming staff

Good location near the canal and main shopping street, big family room and excellent bath

Stayed in May 2024

Nothing

Quaint and old but well maintained

Stayed in May 2024

We had a broken spring on the mattress.

Good location. Breakfast was good. Parking is good. Amenities good.

Stayed in May 2024

Nothing

Small and cosy place with parking

Stayed in April 2024

None

Very well located next to the Canal & short walking distance to JR Station. Love the 25sqm spacious room for 2pax, rare find for hotels in Japan at good price. Toilet, shower cubicles & even a small powder room, all kept separate so very convenient.

Stayed in May 2024

The toilet valve malfunction and cannot be fixed even we informed the receptionist. So, we just use it as it is that temperature to high for us.

Ease of access. Close to the interesting and attractive places. We can walk around or just take the local bus to access attractions.

Stayed in April 2024

Parking cost ¥2,000 per day and we were able to find cheaper parking outside of the hotel.

Great location, very near to the canals and attractions. Clean, spacious and comfortable room with a separate extra toilet.

Stayed in April 2024

Renovation work started on our floor the day we arrived and was extremely loud from before 9 am until 6pm almost. It gave me a severe migraine and so I spent half of a day trying to recover before giving up. Nothing was offered to us to make up for the nuisance at all. We were not warned in advance of this so I didn't have earplugs ready.

The hotel had great style. It was also in a great location, right on the canal. We could see the canal and the sea from our room. The hotel staff were all amazingly friendly and helpful, supplied us with amenities such as face creams and razors etc. they were very happy to store our luggage after we checked out. Check in and check out was a very smooth process and the hotel is easy to navigate. We did not use the bar, but I have heard from locals that it is good and has good cocktails.

Stayed in April 2024

To be honest, perhaps it’s because we were unaccustomed to the pillows provided in the room, we didn’t sleep very well. Although we asked for extra pillows to elevate the height of the pillows, they didn’t help very much. This was the only minus point about the room.

It’s a lovely hotel, located near the Otaru Canal. The main areas for sightseeing and food were accessible and convenient.

Stayed in March 2024

But in terms of amenities such as not provide bath boom for free is such a shame in this price range. Breakfast should be included as well with the price range too.

It was great in terms of location as Otaru Canal is right in-front of you. But you got to work around 15 minutes to the Music Box streets which is still acceptable. Car park there is really good as it’s park under hotel property. They do provide us helpful information of how to take ski bus to Kiroro Peak Club Med too.

Stayed in March 2024

Location is near to Otaru canal and not far from station

Stayed in March 2024

Unfortunately, the smoking room is close to the foyer, so the whole foyer area and some parts of the hotel smelled of cigarette smoke. I found this extremely unpleasant and would highly recommend banning smoking!

It's a lovely old hotel in a great location. We walked with our suitcases from the train station which was downhill, a little tricky in the snow, but manageable, about 15-20 minute walk. We chose to book a taxi back to the station because it was uphill - about $8 AUD, so worth it! The room was large, but everything is a bit tired. Great view out over the canal, and also great view at breakfast. Will loved Otaru, but very touristy!

Stayed in February 2024

Nothing, really.

The hotel is in a good location and the staff was very friendly.

Stayed in February 2024

Location

Stayed in March 2024

Smoking room in the lobby area, so I kept smelling smoke when I was in the lobby. Also lack of good espresso coffee in the morning in the nearby area so we had to do without.

Loved that the original designs of the building were retained. Overall very pleasant stay. Staff were very accommodating in allowing us to put our ski gear in their luggage room.

Stayed in February 2024

Its location is very central and convenient.

Stayed in February 2024

The smoking room in the lobby makes the lobby smell of smoke which isn’t the best welcome. Other than that everything is fantastic.

Love everything. So nice to be back here after 4 years. Best buffet breakfast and rooms comfortable.

Stayed in February 2024

Room is small but manageable

Very nearby to otaru channel

Stayed in January 2024