The small room and the high price.

The hotel is new and clean. It was a 8-10 minute walk from the train station. The check-in was easy and the staff was friendly. The room is small but comfortable for a short stay. The breakfast was good.

Stayed in April 2024

The rooms were very small and hard to move around if you have big luggages.

The breakfast spread was very good and you can even take out coffee. And the staff were all so helpful esp when I had my Studio Ghibli tickets printed out.

Stayed in April 2024

Well the only thing it seems the housekeeping didn’t vacuum the room well as my nose felt it every morning as an allergy

It takes 15 minutes walk from the Nagoya Station and you have to ask many people but they don’t know Finally the Nagoya Train Information told me to look for the Super Hotel as it is in between 2 Super Hotel which is much larger than Richmond But the staff is wonderful specially N Ozeki n Miss Hironaka. The two ladies helped me so much in some problem I had. I would highly recommend the future guest to take the booking. We walked towards the Toyota museum Noritake museum and Skydome in one big circle and back to the Hotel easily. The breakfast is very good and has something new everyday to eat

Stayed in March 2024

Some parts of the hotel looks old. Metal parts of flooring came off and injured my daughter.

Location not too bad. Close to stores and shops. JR station actually need to walk about 10 mins.

Stayed in November 2023

breakfast is excellent, we love so many vavrieties of japanese food.

Stayed in October 2023

everything is good

Room and bathroom are very clean, near to station.

Stayed in June 2023

Breakfast is too expensive to take. Bit far from the station.

Clean and comfortable room Face care amenities

Stayed in July 2023

Just spent one night with family, clean room, U$ 125

Stayed in June 2023

Despite it calling itself shinkansen kita kuchi you have to walk a little bit to the station as it's behind everything (tho might of not helped massive construction was going on the station when I was there?)

Great facilities. Ie big washing machine and ice machine are absolute lifesavers. Nice, clean feeling room.

Stayed in May 2023

Good location. Helpful staff

Stayed in May 2023

The hotel is a bit far away from the nagoya station.

The room is clean.

Stayed in May 2023

no

location is good. staff is friendly abd helpful.

Stayed in April 2023

Short walk from Jr Nagoya Station. No complimentary bottled water.

Clean room with enough space.

Stayed in April 2023

A bit far from the station than expectation

Good price

Stayed in April 2023

The location was great. The room was clean. Breakfast was good. The staff was friendly and willing to help.

Stayed in March 2023

It's very convenient place to stay, very near JR Nagoya Station, then you can reach easily for Osaka, Kyoto and Tokyo. The room is quite spacious and very clean, the amenities is supplied free in the front lobby with face cleaning, moisture, lotion etc... I feel very comfortable with the hotel.

Stayed in March 2023

it is about a 9 minute walk to Nagoya station. their smart TV shows a live feedback on the status of the laundry machine. so we get to know if any of the machine is available or the amount of time left for our washing to be done in the comfort of our room. the room is quite small for 2 adults and 2 children but this is a business hotel and in city centre so we should not expect the room to be very big.

Stayed in December 2022

Great for families Very helpful staff. Very clean. Good location. The staff at the front desk went out od their way to help us with what we needed. I had booked a ski trip for my family and had to make some changes, the fromt deak staff helped me arrange the trip bu speaking in my behalf . Great location near Nagoya station - 7 to 10 min walk .

Stayed in January 2023

Pillows - Stiff

Staff - Friendly, Helpful, and Efficient Room - Clean, Cozy, and Cool Toilet Location - Within 5 to 10 mins of two trains and several food & shopping options

Stayed in January 2023

none

The stay was very comfortable and i had a good rest! The room is clean and the bathroom was great!

Stayed in December 2022

room is very small

very clean and comfortable bed

Stayed in November 2022

Good place, clean, well located, with good staff and big rooms.

Stayed in October 2022

on the corner rooms 914 , 814 etc the super hotel sign is so bright , not the Richmond’s fault but a slight negative . Having to stand in the bath , to have a plastic non slip mat would have been safer as I almost slipped twice . And not a great deal of draw/closet space for clothes .

super clean . near to Nagoya st . lots of convenience stores nearby . staff lovely .

Stayed in October 2022

The room was quite small, it was difficult to find space to open the suitcase on the floor. Also, not sure if the fridge wasn’t working or I didn’t know how to turn it on. the light turned on when I opened the door but it wasn’t cool and there was no info about it. But otherwise all was great!

The staff was very nice, the bed was comfortable and I slept really well which was all I needed after a busy day. I could see the shinkansen passing from the window. It was very nice and clean.

Stayed in June 2022