243-0436 Kanagawa, Ebina, Ogimachi 14-5, Japan
#3 of 5 hotels in Ebina
Guests' ChoiceBased on 51 hotel reviews
8.1Cleanliness
8.6
Comfort
8.5
Location
8.0
Facilities
8.5
Staff
8.7
Value for money
8.1
Free Wifi
8.6
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 5, 2024
Gareth
AustraliaThe location and value for money is great. The rooms had everything you would need. There was a good selection for breakfast.
Stayed in June 2024
Reviewed: May 30, 2024
Gary
United KingdomNo complaints
Neat, clean and tidy. Nothing special and no thrills but it represented good value for money. A good place to stay
Stayed in May 2024
Reviewed: September 2, 2023
Alexey
IsraelClose to the train station. My windows looked out onto the railway, so I could hear the trains.
Close to the train station. Parking (per night 1000 yen). Close to malls. In principle, the room, staff, service, maintenance looks like Ibis hotels (which are not style).
Stayed in September 2023
Reviewed: August 31, 2023
Chiaki
United States of Americafront staff was happy to hold our suitcases at the front
Stayed in August 2023
Reviewed: August 22, 2023
Charlotte
JapanI had a difficult time operating the air conditioner and did not like how long it took for the room to cool off after I returned to the room after being gone for several hours. I went to the front desk to ask where the water dispenser machine was (previous trip). I was told that the water was "legal" and drinkable. I wanted to ask the desk person had recently tasted the water but I didn't. Point being, the water did not taste good, and I used as little water to brush my teeth because of it. Besides the air conditioner, the refrigerator also turned off when the key was removed. What is the point of having a refrigerator if food is going to go bad, or if drinks are not cold when you you are thirsty? I will ask for a handicapped room next time because I am getting too old and stiff to climb over the high edge of the tub.
Breakfast was fine. Location was good--it was near my aunt's home, and being so close to the mall was too good to be true because I love to shop. I have no complaint about any shop or eatery that I visited. Elevators always worked. Wake up calls always came. Shower water pressure and temperature were both very good. I appreciated the toiletries that were available at no cost. The price of the room was very reasonable.
Stayed in August 2023
Reviewed: June 6, 2023
Sean
United States of AmericaThe internet was not very good. Constantly disconnecting. If you are doing any heavy use you will be frustrated.
The location was good. We like the breakfast and onsen were very good. Staff very helpful.
Stayed in June 2023
Reviewed: June 1, 2023
Dismasi
Japanno smart tv
breakfast was good.
Stayed in June 2023
Reviewed: May 13, 2023
Michael
United States of AmericaBench style seat a bit hard on the back.
Onsen, clean room, location, staff.
Stayed in April 2023
Reviewed: April 29, 2023
Cornelis
NetherlandsBathroom was extremel;y small. Actually I would describe it as too small to be comfortable. Breakfast was disappointing
Stayed in April 2023
Reviewed: April 28, 2023
Jalmari
FinlandI kept getting new towels hung on my door without asking for them. Not only did I not need them this much, but washing towels after just one use is a waste to me, particularly because my stay was long. My head touched the ceiling of the bathroom while showering, and it did not look very well cleaned. Felt dirty. Also calling every morning at 11 to ask if I wanted room service felt unnecessary. I personally would prefer a system where I could ask for it myself when needed or leave a sign on the door. Wi-Fi was sometimes a bit unstable.
Location was very nice, mere minutes from the station and right next to the mall. The bed was sizable, the view from the window was nice, toilets were clean, bath area was neat, washing machines were easy to use, breakfast was delicious and the menu changed everyday.
Stayed in April 2023
Reviewed: March 9, 2023
Jacob
South KoreaThe pillows in the room could have been more comfortable.
The accommodations were great! I enjoyed my stay. Overall, I really enjoyed my stay!
Stayed in March 2023
Reviewed: September 17, 2022
Dean
Japanclean, well run, good combination of features.
Stayed in September 2022
Reviewed: August 7, 2022
Jester
United States of AmericaThe room was the smallest I believe I have ever stayed in Japan. The noise from the trains made sleep difficult.
The breakfast was plentiful and good. The hot bath was a nice perk. The laundry facilities were well maintained. The location was near the mall and restaurants.
Stayed in August 2022
Reviewed: May 5, 2022
Imelda
Japanpleasant to stay
Stayed in May 2022
Reviewed: December 1, 2021
Samuraimaster
JapanRun down Not many shops, restaurants around
Public bath
Stayed in November 2021
Reviewed: October 20, 2021
Dominique
United States of AmericaNothing
Breakfast was amazing - wide variety of foods served hot. The spa was very clean and was never crouded
Stayed in October 2021
Reviewed: June 10, 2024
Md
Bangladeshwifi speed, breakfast items, room amenities, tv
location
Stayed in June 2024
Reviewed: August 17, 2023
Xinyi
CanadaThe air conditioning is not the most powerful
Really friendly staff, comfortable and clean room, superb breakfast!
Stayed in August 2023
Reviewed: July 21, 2023
Benjamin
United States of AmericaClean friendly and great location
Stayed in July 2023
Reviewed: May 21, 2022
Veneisha
Japannot all staf friendly
close to train station
Stayed in May 2022
Reviewed: November 28, 2021
Nimalan
Japanbed is not soft for sleep, room is not up to the standard
near to station
Stayed in November 2021
Reviewed: September 18, 2021
Keary
JapanNothing
Everything
Stayed in September 2021
Reviewed: June 14, 2024
Sophie
JapanThere are no comments available for this review
Stayed in June 2024
Reviewed: May 25, 2024
Oyetayo
JapanThere are no comments available for this review
Stayed in May 2024
Showing 1 - 25
Jericoacoara, Brazil
Rome, Italy
Horní Věstonice, Czech Republic
Lecce, Italy
Lindau, Germany
Taipei, Taiwan
Arona, Italy
Tecozautla, Mexico
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content