104-0061 Tokyo-to, Chuo-ku Ginza 1-15-11, Japan
#648 of 1,363 hotels in Tokyo
Guests' ChoiceBased on 525 hotel reviews
8.0Cleanliness
8.5
Comfort
8.4
Location
8.1
Facilities
8.2
Staff
8.8
Value for money
8.3
Free WiFi
7.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 28, 2024
Jose
BrazilNone
Location and clearance
Stayed in April 2024
Reviewed: April 26, 2024
Susan
CanadaCould see dust in the corners of the carpet. Hard to figure out the room air conditioning for an English speaker. Not sure how to adjust it.
Super convenient location. Easy to communicate using Booking.com prior to arrival. Great variety of food for breakfast.
Stayed in April 2024
Reviewed: April 22, 2024
John-david
AustraliaThe room was pricey for the size compared to all the other places we stayed in Japan. That said, rooms are generally small in Tokyo anyway.
Great location—about a 10-minute walk to central Ginza. Great food options are close by. A few train stations are within a 10-minute walk. Convenient stores are around the corner. The hotel was clean and tidy.
Stayed in April 2024
Reviewed: April 19, 2024
Violeta
AustraliaThe very last staff member I spoke to was very rude because we did check out at 11:25 on 17th of April (which was previously discussed by a phone conversation )where we knowledged to pay a fee for late check out if needed to be ,when we came down I did greet her saying good morning and she replied in a loud voice :KEYS her maners and tone of voice were so un Japanese just appalling , I didn’t say anything to her at the time … just shocking
We liked the location , so close to beautiful shops and great restaurants! the room was nice ,clean and not big but not too small ether all staff members were very kind and helpful…except for one
Stayed in April 2024
Reviewed: April 10, 2024
Juan
United KingdomRoom too small to even open two middle size suitcases. There was no space under the bed to store the suitcases
The location
Stayed in April 2024
Reviewed: April 4, 2024
Maria
New ZealandA bit small, not much space for luggage
In the very heart of Ginza, very close to train station. The property is very clean although a bit small.
Stayed in April 2024
Reviewed: April 2, 2024
Anne
IndiaRoom was tiny but it was expected
Apt location near Ginza 12 mints walks from Tokyo station as well as near to Ginza station Convenient stores like Familymart and 7eleven are available nearby along with many restaurants Clean and comfortable stay
Stayed in March 2024
Reviewed: March 30, 2024
Glenda
United States of AmericaWhen we checked in, the bathroom was apparently not cleaned and smelly. I cleaned it myself before we used it . We requested to have it cleaned and they cleaned it everyday beginning on our 2nd day of stay.
The friendliness and very accomodating, attentive staff. We also liked the location as it is close to the shopping district and subway.
Stayed in March 2024
Reviewed: March 25, 2024
Libby
South AfricaThe room was small but it is Tokyo, after all
Excellent location. Close to a number of train stations. Excellent restaurants in the area.
Stayed in March 2024
Reviewed: March 23, 2024
Alon
IsraelThe wifi was poor and we had no hot water in the sink tap. The room had no place for our luggage so it was a bit of a struggle with two trollies and a suitcase
The location was great and the place was clean
Stayed in March 2024
Reviewed: March 18, 2024
Chia-wei
TaiwanLocation. 5 min walk to one of the metro station.
Stayed in March 2024
Reviewed: March 17, 2024
Victor
GreeceVery small room, no space to open luggage
Very nice location, nice breakfast, friendly staff
Stayed in March 2024
Reviewed: March 17, 2024
Victor
United States of AmericaLocation was great. Walking distance from major attractions and train stations were close to hop on the Yamanote line to all other major cities in Tokyo. Room was smaller than expected but typical of Tokyo.
Stayed in March 2024
Reviewed: March 13, 2024
Yukwan
TaiwanWiFi was poor .
Location was good . Near stations , walking distances to many places
Stayed in March 2024
Reviewed: March 10, 2024
Daniel
United KingdomSlightly small room but perfect for solo traveller
Good location, friendly staff, clean, nice buffet breakfast.
Stayed in March 2024
Reviewed: March 7, 2024
Steve
AustraliaNothing Wished I could stay longer
Location
Stayed in February 2024
Reviewed: February 27, 2024
Brianna
CanadaNot very much room for suitcases on the floor, but we made it work!
Everything was as expected! The staff were very kind, and allowed us to store our luggage with the hotel after check out for the day. They also lend out umbrellas.
Stayed in February 2024
Reviewed: February 27, 2024
Brianna
GuamWe wish the wifi was faster. This is our only complaint
I was very happy with our stay. We were comfortable and staff was very helpful! Very close to major shopping area and train station.
Stayed in February 2024
Reviewed: February 25, 2024
Steve
AustraliaNothing
Location Fast lifts friendly staff
Stayed in February 2024
Reviewed: February 13, 2024
Paul
AustraliaRate was quite expensive and a late check out would cost yen1000
Excellent helpful staff.great location in a quiet street 2 blocks from the main area in Able to leave bags after checkout which was great as my flight was delayed 3.5 hours.
Stayed in February 2024
Reviewed: February 11, 2024
Kenneth
United States of AmericaThis place is pretty nice and it’s in a great location. It’s close to train stations and the Ginza neighborhood is fun to walk around at the end of the day. The breakfast buffet was excellent even after four days. Highly recommended.
Stayed in February 2024
Reviewed: February 10, 2024
Fred
AustraliaSize of room
Room is smal, buit that is what you expect in Ginza, breakfast was quite good.
Stayed in January 2024
Reviewed: January 28, 2024
Mia
AustraliaThe room was very small but this is normal for japanese hotels. Ginza is a very high end shopping neighbourhood which wasn't really our vibe. But the hotel was priced reasonably compared to shinjuku area.
Great hotel, clean and conformable. Really nice breakfast. Ginza is a very central location in tokyo too for getting around the city and also to go to other locations eg Airports, shinkansen to other cities.
Stayed in January 2024
Reviewed: January 27, 2024
Sherry
CanadaThe wifi was not working or it was super slow
Friendly staff and clean rooms
Stayed in January 2024
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