604-0831 Kyoto, Kyoto, Nakagyo-ku,Matsuya-cho 58, Japan
#635 of 635 hotels in Kyoto
Guests' ChoiceBased on 160 hotel reviews
9.5Cleanliness
9.8
Comfort
9.7
Location
9.1
Facilities
9.6
Staff
9.8
Value for money
9.4
Free Wifi
8.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 28, 2024
Romola
AustraliaEverything was perfect
A quiet & luxurious 2 bedroom apartment in a middle class area of Kyoto. A pleasant 10 min walk to nearest subway station Karasuma-Oike, then only 3 subway stops to Kyoto station. Plenty of small local restaurants in nearby streets and several patisserie bakeries. There is also a Family Mart convenience store a 5 minute walk from this hotel. The apartment was very clean, the beds so soft and the pillows were like clouds. All the toiletries were deluxe, the shower was absolutely amazing and the kitchenette was equipped with a microwave, a Nespresso Coffee Pod machine and beautiful a Mikassa porcelain tea-set plus a fine selection of teabags. Cutlery and dinnerware also provided. The washing machine & dryer in a seperate laundry within our apartment were excellent.So good to be able to do all our washing and dry it also. The breakfasts are delivered to your apartment each morning at a time you chose between 7-9am. They are delicious and so beautifully presented ( see photos) The reception staff at Tomoya Residence Hotel are excellent. Very helpful, nothing is too difficult for them. They even helped me track down my wallet that was left in the backseat of a taxi. They called the taxi company for me and arranged for my wallet to be delivered back to me in person back at hotel. I was so thankful for their help🙂
Stayed in May 2024
Reviewed: May 27, 2024
Daniel
United States of AmericaNot right in the heart of Gion or Horikawa if you are looking for that, but it’s close enough.
Good location, friendly staff that spoke English well, very clean and it has a washer and dryer
Stayed in May 2024
Reviewed: May 23, 2024
Johnny
ItalyNot very close to major public transport stop, but maybe it’s Kyoto metro system not so widespread
Room was very clean and comfortable, staff were so friendly.
Stayed in May 2024
Reviewed: May 19, 2024
Viv
AustraliaNeed to walk a bit from train station if you have luggage it’s a bit difficult
Size the the room is great ! Location is good
Stayed in April 2024
Reviewed: April 27, 2024
Chris
United KingdomClose to two metro lines which is needed given the scale of Kyoto.
Spacious well equipped rooms. Amazing breakfasts delivered to the room each morning at the time of your choice. Staff couldn’t do enough for you. Great place to shake off the jet lag.
Stayed in April 2024
Reviewed: April 27, 2024
Fernando
SingaporeNothing
In general, better than the top average hotels we stayed in Japan. From the size of the room, to facilities to services. Perfect
Stayed in March 2024
Reviewed: April 17, 2024
Frank
United States of AmericaIt is a little away from the attractions which is exactly what I wanted but others may find it too far from the tourist areas.
Beautiful place with comfortable amenities and clean facilities. But without a doubt the best part of the stay was the people at the hotel. They were incredible welcoming, very nice and made us feel at home. It was our first time in Japan and the staff went out of their to make us feel welcomed. Highly recommend this fantastic hotel.
Stayed in April 2024
Reviewed: April 2, 2024
Mike
United KingdomNothing to dislike - it is excellent
This is an exceptional Boutique Hotel in a terrific quiet location. The staff are outstanding, the rooms are large and well appointed and the breakfast is lovely.
Stayed in April 2024
Reviewed: March 29, 2024
Alicja
SwitzerlandThe room was lovely and the service was great
Stayed in March 2024
Reviewed: March 29, 2024
Andrea
Armenia-
Nice residence located in a quiet street almost in the center of Kyoto. Super friendly and helpful staff. Our room was very big and clean. Beds were huge and very confortable.
Stayed in March 2024
Reviewed: March 23, 2024
Daphna
IsraelNothing. It's my second time there, and I would definitely come back again!
The apartment is perfect for a small family. Very clean and convenient.
Stayed in March 2024
Reviewed: March 17, 2024
Claire
United States of AmericaThe Japanese breakfast was not to my liking so I chose the western style breakfast for the other mornings! Not a negative just don’t fancy sushi that early.
This hotel is amazing! Feels boutique as small but with beautiful facilities and really spacious bedroom with living area. Lovely breakfast served to the bedroom each morning. The staff could not have been more kind and helpful! Really comfortable bed.
Stayed in March 2024
Reviewed: February 26, 2024
Jessica
United KingdomNothing to report there. Only positive about the hotel.
It was our second visit to the Tomoya Residence Hotel. We went in 2023 and also 2024. We decided to go back because the room was very clean, the staff very professional and the location very good. The hotel remind me of my grandparent hotel and feels very like home. We got a room upgrade on the second trip and it was an amazing surprise. We appreciate the gesture and really enjoy our trip. We would definitely come back.
Stayed in January 2024
Reviewed: February 17, 2024
Altmann
United States of AmericaBreakfast was good but would of liked to be able to select/delete options as we felt bad that we wasted food.
Beautifully appointed property, comfortable and clean. The staff was awesome and having breakfast delivered to the room was a nice touch. We enjoyed the location as it was close to main streets but also quiet. Would definitely stay here again!
Stayed in February 2024
Reviewed: February 17, 2024
Arielle
AustraliaNothing.
Quiet location, close walking distance to main attractions. Beautiful hotel and attentive, lovely staff. Would definitely return.
Stayed in February 2024
Reviewed: February 12, 2024
Alison
AustraliaNothing
All elements of the stay were
Stayed in February 2024
Reviewed: February 9, 2024
Philip
United KingdomNothing
One of the nicest hotels we have ever stayed at. The room was beautiful, the breakfasts were lovely but best of all the staff were wonderful. Really can’t fault our stay at all and will be recommending the hotel to friends and family
Stayed in February 2024
Reviewed: February 6, 2024
Bronwyn
CanadaVery spacious! The staff were very attentive and the space was welcoming and the bed was the most comfortable of our entire Japan trip.
Stayed in February 2024
Reviewed: January 15, 2024
Suji
GermanyThe service, location, cleanliness, everything was excellent! We would come back next time when we are in Kyoto.
Stayed in November 2023
Reviewed: January 6, 2024
John
United States of AmericaEverything was perfect :-)
The room is a perfect peaceful blend of Japanese style and Western convenience. It is in a touristy part of Kyoto (but pretty much all of central Kyoto falls into that category now).
Stayed in October 2023
Reviewed: January 1, 2024
Anna
AustraliaNothing
Excellent new apartment style hotel in nice part of the city on very quiet street. Good breakfast served in room each morning. Accommodation facilities excellent. Beautiful bathroom. Plenty of space for storage. Staff were exceptional. Even helped us track down a personal item left on a train. They were very friendly and kind.
Stayed in December 2023
Reviewed: December 29, 2023
Micheline
Malaysiabreakfast. don’t waste ur calorie for their breakfast
literally everything. comfy, big space and they provide everything u needdddd.
Stayed in December 2023
Reviewed: December 28, 2023
Suwanto
IndonesiaNothing, everything goods and keep the quality service
The Property is very comfortable for family trip and i would like to recommend for others
Stayed in December 2023
Reviewed: December 17, 2023
Zhan0277
SingaporeNothing!
The room is very spacious, I could easily lay 2 luggage in the living room and pack them up in the storage room. The location is about 5 5-minute fast walk to the subway station. The hotel is spotless and the hospitality from the staff is second to none! I would strongly recommend this hotel to anyone who is visiting Kyoto.
Stayed in November 2023
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