144-0051 Tokyo-to, Ota-ku, Nishikamata 8-20-11, Japan
#976 of 1,391 hotels in Tokyo
Guests' ChoiceBased on 134 hotel reviews
7.5Cleanliness
7.8
Comfort
7.8
Location
7.8
Facilities
7.5
Staff
8.5
Value for money
8.1
Free Wifi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 10, 2024
Ye
NetherlandsStaff’s English are not so good. The facilities are bit old.
Good location, close to Haneda airport. There are a few public transportations to access the airport. Hotel room is quite big, bigger than lots of hotels in the central area of Tokyo.
Stayed in June 2024
Reviewed: May 24, 2024
Syed
JapanA bit odd room and even though I booked non smoking there was smell of cigarettes. Not ideal place if you are looking to stay in order to catch up your flight
Staff
Stayed in April 2024
Reviewed: May 11, 2024
Triska
IndonesiaNot too close to the Kamata station, about 7-10 minutes walk. It's closer if you take the South Exit, but unfortunately there are only stairs, no escalators or elevators.
Stylish and modern lobby. Located near a shopping street, easy to find breakfast, convenience stores, and laundromats. During the night, the area is very lively with izakaya and pubs nearby. Many foreign tourists in the hotel, the housekeeping staffs are also westerners, so no need to worry about language barriers. Smoking area provided near the lobby. We booked a 3-bed room and it was the perfect size for our family (2 adults and 1 toddler).
Stayed in May 2024
Reviewed: May 9, 2024
Oshrat
IsraelThe only downside was the view from the room, we stayed at second floor and had a wall right in front of the window.
The hotel is very close to the train station, about 4 minutes walk. There's a supermarket nearby, 7/11, Family mart and many shops, cafe and restaurants, the area is great to explore and about 25 minutes by train from the city center. The staff speaks English and were very friendly. The room and bed were comfortable, they will clean the room if you put the sign on the door.
Stayed in May 2024
Reviewed: May 7, 2024
Lucien
SingaporeThere was only one pillow for each bed.
Beds were very comfortable.
Stayed in May 2024
Reviewed: April 13, 2024
Kevin
BelgiumQuiet old furniture but clean and still stylish
Professional staff and big lounge , amazing location in kamata Old school equipment if u retro style this is for you 😜
Stayed in April 2024
Reviewed: April 4, 2024
Norris
United States of AmericaThis area is not really for tourists. For instance, shop keepers were rude to me so I did not purchase anything from them.
The location close to the station, local shopping, not tourist shopping and restaurants. I was glad to see a different side of Tokyo.
Stayed in March 2024
Reviewed: March 25, 2024
William
BrazilHelpful staff. Excellent location, close to JR station and plenty of shops and restaurants nearby.
Stayed in March 2024
Reviewed: January 10, 2024
Peter
AustraliaThe bed are very firm and the rooms are small.
It was conveniently located near the airport after a late arrival into Haneda and the staff were friendly at 2.30am. It was cheap and comfortable to sleep until we moved to Central Tokyo.
Stayed in January 2024
Reviewed: January 9, 2024
Christine
Philippinesrelatively near the bus station to Haneda airport and to the trains!
Stayed in December 2023
Reviewed: January 7, 2024
Shai17
JapanThere's no need to clean our room every day (I put the sign on the door). I expect a new set of towels and pajamas hang on our door. But no, you have to tell the front desk to get them.
Availability of drip coffee 24/7.
Stayed in January 2024
Reviewed: November 24, 2023
Maria
PhilippinesImprovement more on buffet breakfast quality and the Room bed to have a bigger size. 🙂
The Hotel is okay and the amenities and the staff are very friendly
Stayed in November 2023
Reviewed: October 13, 2023
Khalid
OmanI’d stay again
Helpful staff. The room I got was spacious.
Stayed in October 2023
Reviewed: September 20, 2023
Witoon101
ThailandStaff can not speak English and not so friendly
Good location surrounded with convenient stores and restaurants
Stayed in September 2023
Reviewed: September 6, 2023
Daniel
IsraelAll was good
It was clean and very close to the station, very comfortable for transportation
Stayed in September 2023
Reviewed: August 31, 2023
Au_ol
Hong KongI have booked another triple room but its on a smoking floor My daughter feel bad
The room is good size but the bed is quite small Its quite difficult for 2 adults
Stayed in August 2023
Reviewed: August 14, 2023
Hauke
GermanyDon’t expect anything fancy. The room had old electrical equipment and furniture, but if you just want to have a relaxing shower and bath and a good sleep after a busy day, the room was perfect for the price.
The room was very simple but clean and not too small. The bathroom was small as expected for the price but very comfortable with Japanese style tub and shower toilet, and it was very clean and equipped with rich shampoo, conditioner, body soap. Many extra amenities available at the front desk. 24 hour front desk with friendly staff (basic English only) The bed was comfortable and there were pyjamas to use :) Water cooker in the room, free tea and coffee bags at the front desk. Wi-Fi reception was good.
Stayed in August 2023
Reviewed: July 30, 2023
Nerida
AustraliaExcellent location, close to station and many shops and restaurants nearby.
Stayed in July 2023
Reviewed: July 24, 2023
Joselito
United States of AmericaHas flat iron to borrow, courteous staffs
Stayed in July 2023
Reviewed: July 14, 2023
Wakaba
JapanThere are few strands of hair in the bath tab and in bed... Please make sure to clean.
Good Wifi connection, accessible to the station to head for Haneda airport
Stayed in July 2023
Reviewed: July 13, 2023
Jennifer
United States of AmericaIt was hot in the room the air conditioner didn’t work well
The cleaning was very good
Stayed in July 2023
Reviewed: July 11, 2023
Eiko
United KingdomYou should pick up own amenities in reception. Little steps in front of the entrance.
Size of the room & free ice. Good size bathroom.
Stayed in July 2023
Reviewed: July 11, 2023
Thomas
United States of AmericaBeds and pillows were hard as a rock.
Room was big compared to other hotels in Japan.
Stayed in July 2023
Reviewed: July 9, 2023
Franco
AustraliaBathroom was a bit too small for me but that’s like most places
Price and location was great and room was great for my group
Stayed in July 2023
Buenos Aires, Argentina
Symington, UK
Fredericksburg, USA
Westendorf, Austria
Swellendam, South Africa
Saint Petersburg, Russia
Zakopane, Poland
Port Arthur, USA
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content