531-0076 Osaka Prefecture, Osaka, Kita-ku Oyodonaka 1-1-20, Japan
#118 of 682 hotels in Osaka
Guests' ChoiceBased on 318 hotel reviews
8.6Cleanliness
9.1
Comfort
9.2
Location
8.3
Facilities
8.7
Staff
9.3
Value for money
8.2
Free WiFi
9.1
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End of dialog contentReviewed: May 3, 2024
Anthony
United Kingdom5,000 yen for a buffet breakfast is excessive. I have had far better breakfasts on this trip alone (Hotel Indigo / Hyatt Regency) which were cheaper and, I am sorry to say, better in their offering.
Elegant setting, rooms a little dated but very spacious.
Stayed in May 2024
Reviewed: April 29, 2024
Ken
IrelandThe bar facilities were expensive and closed quite early. Food costs in the hotel were also expensive so we didn't eat there other than room service breakfast.
This was an excellent hotel. We didn't purchase breakfast in the dining room opting instead for a small breakfast in our room which the hotel kindly agreed to do. The staff were very friendly and the room extremely spacious and comfortable. The hotel is a short walk from downtown.
Stayed in April 2024
Reviewed: April 28, 2024
J
Puerto RicoIt’s a beautiful place
Stayed in April 2024
Reviewed: April 17, 2024
Ayla
AustraliaBreakfast was amazing Staff were polite and efficient Clean rooms Free Shuttle bus to the train station I wanted a head spa and the lady at the desk was very helpful to find a salon and book an appointment for me. It was amazing!
Stayed in April 2024
Reviewed: April 16, 2024
Christopher
AustraliaVery good location. Helpful and Friendly staff. Adjoining rooms for my family.
Stayed in April 2024
Reviewed: April 15, 2024
Desmond
United States of AmericaA little far from main shopping district but found excellent local restaurants.
A little removed from Dotonbori restaurant scene (15 minute cab) but staff were excellent. We lost our phone in a taxi and they worked tirelessly to find it (which they did) and return it after our own return to the states.
Stayed in April 2024
Reviewed: April 8, 2024
Anand
IndiaCould have had a coin laundry
The rooms and amenities
Stayed in April 2024
Reviewed: April 3, 2024
Jan-erik
BelgiumYou had to queue for breakfast. Obvious better treatment by some staff for the Japanese guest and less good approach to western guests.
Location. Attentive staff. Clean. Shuttle bus.
Stayed in April 2024
Reviewed: April 1, 2024
Angelica
United States of AmericaRoom
Stayed in March 2024
Reviewed: March 30, 2024
Sarah
United States of AmericaUnder construction.
Very fancy. Staff was awesome. Fancy breakfast in ballroom.
Stayed in February 2024
Reviewed: March 29, 2024
Pendleton
AustraliaNothing
The room was spacious and well appointed, the facilities were great but mostly the staff was so helpful and polite!
Stayed in March 2024
Reviewed: March 29, 2024
Sharon
AustraliaNothing
Lovely customer service, loads of breakfast options, loved the garden and the room was lovely.
Stayed in March 2024
Reviewed: March 7, 2024
Francesca
ItalyVery well located; helpful staff. Spacious and comfortable room.
Stayed in March 2024
Reviewed: March 6, 2024
Tak
Hong KongNone that I can recall.
Location is great, shuttle bus convenient. Superb hospitality. Quiet and spacious room. Nice Teppanyaki too.
Stayed in February 2024
Reviewed: February 28, 2024
Christina
United States of AmericaThis was a very nice hotel. It was located near downtown Osaka. We were able to walk to most things or walk to the closest train station.
Stayed in January 2024
Reviewed: February 15, 2024
Shaun
PhilippinesIt was a little pricey
The staff were simply, phenomenal!
Stayed in February 2024
Reviewed: January 16, 2024
Elysha
AustraliaOperating hours of shuttle service
Beautiful gardens, chinaware, etiquette, excellent service, clean rooms, friendly staff
Stayed in January 2024
Reviewed: January 10, 2024
Anthony
AustraliaThe pool etc were not included
Breakfast was very nice, room was very comfortable. Location was fantastic for the major Umeda shopping area.
Stayed in January 2024
Reviewed: January 8, 2024
Hanny
AustraliaNothing
The relaxed ambience. The spaciousness and comfort in the room. Love the swimming pool and the gym. Staffs were super friendly and helpful
Stayed in January 2024
Reviewed: January 5, 2024
Sumeet
AustraliaNone
Everything was perfect 👍
Stayed in January 2024
Reviewed: January 3, 2024
Chris
South AfricaBreakfast
Location
Stayed in January 2024
Reviewed: January 3, 2024
Saif
United Arab Emiratesnothing
Nice location and clean hotel
Stayed in December 2023
Reviewed: January 3, 2024
Rupen
SingaporeNothing.
The staff were exceptionally friendly and helpful. The hotel was amazing and comfortable. It was a 12 minute walk to the nearest train station, but it was easy to navigate and not a hassle.
Stayed in December 2023
Reviewed: January 2, 2024
Erenie
AustraliaBeautiful Hotel
Stayed in December 2023
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