No. 555, Phum Kruos, Khum Svay Dangkum, Siem Reap, Cambodia
#70 of 359 hotels in Siem Reap
Guests' ChoiceBased on 61 hotel reviews
9.3Cleanliness
9.5
Comfort
9.6
Location
8.8
Facilities
9.4
Staff
9.6
Value for money
9.2
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: April 23, 2024
Ninet
CanadaQuiet, clean, perfectly organized, good service, good breakfast.
Stayed in April 2024
Reviewed: March 31, 2024
Katariina
PhilippinesThe last day we had a late flight and were hoping to keep one room until our departure. Hotel was almost empty of guests but we got only a slightly extended checkout. We had planned to spend time and money at the spa but decided not to do it because of the rigid attitude of the staff. It had cost nothing extra for the hotel to let us to keep the rooms but the management/staff didn’t seem to understand how to keep good guests happy. The gym equipment was a bit outdated. The sofas in the suite living room were incredible uncomfortable.
Wonderful well-kept gardens and poolareas. Lots of space. Everything was very clean. Beautifully decorated and spacious rooms.
Stayed in March 2024
Reviewed: March 22, 2024
Colin
United KingdomTwo fantastic pools and gardens. Rooms are fantastic also. Best hotel in Siem Reap
Stayed in March 2024
Reviewed: March 22, 2024
Casey
United States of AmericaThe Facility, Pools, staff and everything in general was amazing. Sad to leave.
Stayed in March 2024
Reviewed: February 26, 2024
Cyndi
VietnamNothing
The swimming pools were absolutely huge and in very relaxing gardens with small birds all around:)
Stayed in February 2024
Reviewed: February 19, 2024
Regina
CanadaThe pillows were too thick, very hard to sleep in
We loved the ambiance of the resort, it was very relaxing and beautiful. Plus all the staff were so nice and accommodating.
Stayed in February 2024
Reviewed: February 18, 2024
Jason
AustraliaExcellent selection of Western and Asian breakfast, something for everyone
Stayed in February 2024
Reviewed: February 17, 2024
Nobuki
VietnamA bit old MEP facilities
Hospitality, Pool, Calm location, Relax environment, Great value
Stayed in February 2024
Reviewed: February 16, 2024
Petra
GermanyEverything was to our expectations.
Excellent breakfast buffet, plenty of choices, freshly cut fruits, very good coffee, very friendly and helpful staff.
Stayed in February 2024
Reviewed: February 14, 2024
Florina
RomaniaThe smoke from the burning gatbahe at the edge of the property every night. It is imposible to enjoy a glas in the beautiful garden
Stayed in January 2024
Reviewed: February 12, 2024
Florina
Romaniathat everywhere in Cambodia waste is burned in the evening. At the base of the property, waste was being burned (I don't know if from inside or outside), but the resulting smoke made the air unbreathable. I would have gladly stayed on the terrace of the restaurant for a glass of wine, but it was impossible to sit because of the smoke. It's a shame, the restaurant loses money.
huge garden, clean pool, an excellent place, breakfast
Stayed in January 2024
Reviewed: February 9, 2024
Srinivas
ThailandGood spread but not too lavish. More than adequate and they were very willing to pack breakfast for early departures.
Stayed in February 2024
Reviewed: February 6, 2024
Robert
United States of AmericaNothing
From hotel arranged pickup at airport, person check in, fabulous room, excellent dining room and very friendly people, this was absolutely first class experience! We had requested the hotel to also arrange for an English speaking guide, air conditioned van, and 4:30 am pickup ( to catch sunrise at Angkor Wat ) and everything was fabulous. They even provided breakfast for us to go!
Stayed in February 2024
Reviewed: February 2, 2024
Sanjay_shirodkar
IndiaFood is very expensive and very limited options. Initially I was given room in a isolated wing with construction undergoing in floor below me, after i raided concern, I was transferred to a better wing & room.
Staff is very cooperative, they arranged Veg Breakfast for us for entire stay. Swimming pools are too good. Room size are nice. Resort is full of green plants and trees.
Stayed in January 2024
Reviewed: January 31, 2024
Phillip
AustraliaThe only thing the resort should look at the tiles around the pool area, they are very slippery when wet, we saw a few guest slip.
The staff was more then helpful, we made a mistake with our flights and accommodation. Mr Krisna on the front desk went above and beyond to help us. Mr Vave at breakfast time was always there to greet us with a beautiful smile and welcome us each morning.
Stayed in January 2024
Reviewed: January 26, 2024
Long
FranceThe hotel being empty, the ambiance was really nice. Two huge pools. We barely saw two other guests.
Stayed in January 2024
Reviewed: January 24, 2024
Vivienne
United KingdomNothing
Fantastic room opening onto a lovely, almost private swimming pool. The staff were extremely friendly and helpful. The menu for hotel food was a little restricted especially for vegetarians. So we took the local tuk tuks into town where there was a wide variety of places to eat depending on your budget. Overall we had a delightful time and would thoroughly recommend this beautiful hotel. Sheer luxury!
Stayed in January 2024
Reviewed: January 20, 2024
Tejas
SingaporeSome of the staff seem to be following very strict and outdated rules, as if from a book, with no flexibility. They're not in a rush to accommodate your questions and requests. But if you are assertive and keep asking they'll eventually help, but it takes longer than is necessary. If this was resolved it would be perfect.
If you get a good deal, this is an amazing place to stay. It's just as beautiful as it looks in the photos. The rooms are amazing, the breakfast is great and the grounds are really beautiful. Honestly, if you get a good room at a good price, it's really worth staying.
Stayed in January 2024
Reviewed: January 15, 2024
Ann
New ZealandNone
Very much
Stayed in January 2024
Reviewed: January 13, 2024
Narantuya
MongoliaStaffs were friendly, food was delisous.
Stayed in January 2024
Reviewed: January 2, 2024
Miranda
Kuwait. I would not rate the food excellent, but we have stayed at many hotels and it met our needs for our 4 night stay. For lunch and dinner we found better options in other parts of Siem Reap.
The family connecting room was very spacious and clean! Daily room service, fully stocked and restocked with all the personal care amenities, etc. The resort truly feels magical with the Koi fish pond, two super large pools and beautiful landscaping. Staff went above and beyond to help us whenever we needed something. The breakfast was above average with plenty of western options. Our kids enjoyed the pancakes, pineapple, watermelon and juices. My husband and I liked the egg station. The resort is about a 10 min drive to Pub Street and the Old Market area.
Stayed in January 2024
Reviewed: December 31, 2023
Nellija
LatviaLocation - not close to the center and no restourants around. Būt of course just some minutes by tuk tuk you can got to the centre
We like everything in this Hotel
Stayed in December 2023
Reviewed: December 30, 2023
Benjamin
AustraliaThe two pools were outstanding and the main lobby was great for chess and cocktails. Having the sauna and steam room next to each other was also great.
Stayed in December 2023
Reviewed: December 30, 2023
Rahul
IndiaWould love to see more vegan and Vegeterian options in the food menu.
Amazing hospitality. I forgot my work laptop back while departing for the airport and the hotel sent their staff with my laptop bag to the airport 35kms away. Very much Recommended. Awesome spa at the resort and an outstanding experience.
Stayed in December 2023
Showing 1 - 25
London, UK
Telgte, Germany
Padang, Indonesia
Rome, Italy
Neuquén, Argentina
Zadar, Croatia
Patterdale, UK
Kutaisi, Georgia
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