Phoum Sala Kanseng, Khan Svay Dangkum, Siem Reap Central Area, Siem Reap, Cambodia
#32 of 363 hotels in Siem Reap
Guests' ChoiceBased on 239 hotel reviews
9.4Cleanliness
9.6
Comfort
9.5
Location
9.0
Facilities
9.4
Staff
9.8
Value for money
9.7
Free Wifi
9.3
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 15, 2024
Laurentiu
RomaniaThe room and bathroom was very clean, spacious room. There was a kettle in the room, plus tea and coffee. The fridge is very useful to have cold drinks. The staff is very friendly and polite, welcoming us with a local drink and with cold towels. Comfortable beds and good hot water. The Wi-Fi was quite poor inside the room, but for 1 night it wasn't a big issue. I recommend this place since it is quite close to the city center and very close to the Giant Bus terminal.
Stayed in June 2024
Reviewed: June 10, 2024
Nathan
United KingdomWas a little bit out the way but was not much of a problem, Grabs to attractions are very cheap, short walk to pub street
Lovely property, nice warm pool with swim up bar. Staff incredibly helpful and kind
Stayed in June 2024
Reviewed: June 9, 2024
Sarah
AustraliaAlthough our room was well equipped, the infrastructure was a bit old which made our stay a little uncomfortable - the bed was a bit hard and the air conditioner didn't work well enough to get the room cool. It's also a little out of the main town area with not too much around, which is fine if you don't mind walking or catching a tuk to go eat. Still great value with the deal we got though!
The pool area was gorgeous and great for lounging in in the afternoons, the staff were very helpful and the restaurant was pretty good too!
Stayed in June 2024
Reviewed: June 3, 2024
Davis
SingaporeIf we were to return to siem reap I would definitely book this hotel again...we were gutted to leave! I've stayed in some amazing hotels in siem reap and phnom penh, But I was blown away by the amazing siem reap hospitality and the people and beautiful design.
Stayed in May 2024
Reviewed: June 2, 2024
Gerrit
Germany.
Beautiful hotel in Siem Reap with excellent restaurant. The staff was very kind and helpful. Super clean room and facilities.
Stayed in May 2024
Reviewed: June 1, 2024
Lauren
IrelandIt was a little far from the centre of things, which isn’t an issue as you can quickly book a short and very cheap Grab Tuktuk (5-7 minutes). There was a smell from the sink when I turned on the water - however this seems to occur in most places in Cambodia.
Stunning hotel with a small, nice outdoor pool and bar. It was exceptionally quiet, very clean and I loved the fresh flowers on my bed when I arrived!
Stayed in May 2024
Reviewed: June 1, 2024
Milo
FranceAmazing value, he pool makes the hotel (if the room and amazing breakfast and outstanding staff weren't enough). You must make time for a dip in the pool. Staff: great. Overall, I highly recommend this hotel to anyone staying in siem reap.
Stayed in April 2024
Reviewed: May 28, 2024
Georgia
AustraliaIt’s a little walk to the main part of town but there is a free shuttle (we didn’t use this) or tuk tuks that are waiting inside the gate to take you wherever you need to go!
Loved our stay in this property, the pool bar was a huge bonus in those hot Cambodian afternoons and the rooms were huge! We had troubles with our aircon the first night but it was fixed by the next afternoon. The staff were so friendly and always around to help.
Stayed in May 2024
Reviewed: May 27, 2024
Faceless
CanadaSome issues with the electricity in the hotel room, a bit far from the main attractions in Siem Reap without a motorbike
Amazing staff, excellent value for money, comfortable beds
Stayed in April 2024
Reviewed: May 26, 2024
Catherine
New Zealandthis is a nice little hotel. the room we checked-in was big and clean with all the amentities to use. the staff was very friendly. the location is safe to walk and lively. service offering was great from half day or full day tour to dinner show cooking class and more. we enjoyed the full day tour, driver was nice and friendly he drives safe and was funny, unfortunately we forgot his name.
Stayed in May 2024
Reviewed: May 24, 2024
Donia
SwedenThe staff are extremely welcoming and very friendly. The rooms were nice . The staff at the front desk were very helpful -provided us with lots of information and asistence. hotel was easy to get around to shops restuarant and local market.
Stayed in May 2024
Reviewed: May 24, 2024
Angela
United States of AmericaFab one night stay of which we were upgraded to highter floor for extra special views.....staff amazing pool fab and breakfast stunning. would go back in a heart beat
Stayed in April 2024
Reviewed: May 23, 2024
Kailash
Indianothing
great stay, nice location and good staff
Stayed in April 2024
Reviewed: May 23, 2024
Kenan
Swedenlocation of the hotel is quite nice it safe to walk around and near to local stall restuarant and shops. the room we had was nice with good space and big comfortable bed and was overall clean, the frontdesk team was very informative and polite.
Stayed in May 2024
Reviewed: May 22, 2024
Jennifer
United Kingdomthe hotel was quite nice. check in was quick and frontdesk team was very polite, attentive and informative. the room we got was clean with good space and have all the amentites we need. the pool was nice and the offers from the hotel was good as well - from tours to dinner show and other attraction or activity as well.
Stayed in May 2024
Reviewed: May 22, 2024
Scott
United KingdomWe stay 3 days at this hotel and everything was easy and pleasured while we there. Room it's good, the hotel is in great location not close to centre but it's quiet and also just 2-3 minutes ride to centre or 10 minutes walk. Stuff is very helpful and very friendly. While I'm back in siem reap definitely I will stay here again!
Stayed in April 2024
Reviewed: May 21, 2024
Georgia
United Kingdomlovely hotel that was absolutely delightful.great service and location for me. The staff went above and beyond to make my stay comfortable and enjoyable, always greeting me with warmth. Beautiful room with big space and good cleanliness, I can't wait to return again soon.
Stayed in May 2024
Reviewed: May 20, 2024
Aimee
United Kingdomhotel staff who was friendly and helpful . The rooms have good space clean and well appointed, comfortable bed and room was quiet. The tour arrange by the hotel was nice fun and not too expensive for a whole day tour. Food From onsite restuarant was nice everything tasted fresh and good . nice pool to hang around in the evening with some drinks.
Stayed in May 2024
Reviewed: May 19, 2024
Mauri
FinlandCleanliness is good room have good space and big bed with all the things you might need to use like bathrope slipper and other amentites. the Staff were very friendly and informative. the pool was nice and restuarant was serving good and fresh food, we had dinner and it was delicious.
Stayed in May 2024
Reviewed: May 17, 2024
Michael
United States of AmericaCleanliness is good. hotel staff who was friendly and helpful . The rooms are spacious big bed with very basic amentites to use that you'll need. The hotel staff at the front desk were so friendly and help us arrange tours and it was worth it .Food From onsite restuarant were nice everything was fresh. The staff made the stay wonderful.
Stayed in May 2024
Reviewed: May 16, 2024
Natalie
FranceThe staff was so attentive and went above and beyond to make sure my stay was fun and memorable, room was comfortable and quiet with quick room service. the pool was nice and location is good overall.
Stayed in May 2024
Reviewed: May 16, 2024
Ian
United States of AmericaNot much of anything
Breakfast was great...the swimming pool, a godsend, staff was lovely.
Stayed in May 2024
Reviewed: May 15, 2024
Madelene
FranceReally good hotel, great service with friendly helpful staff. love the massage after a long day at the temples. nice room with balcony and good space with all the amentites you use daily, quiet and comfortable.
Stayed in May 2024
Reviewed: May 14, 2024
Nicolas
FranceVery nice hotel with easy access at reasonable price. Good location that safe and great to walk around, there's also tuktuk at the front in case you need a quick ride. I have dinner at the bar restaurant of the hotel and it was quite nice, fresh and tasty. the room were nice with good space and great amentites, room service from the house keeping team was quick and well cleaned. Will definitely stay here again in future.
Stayed in May 2024
Krakow, Poland
Hanioti, Greece
Provincetown, USA
Weligama, Sri Lanka
Massa, Italy
Blackpool, UK
Albufeira, Portugal
Tunis, Tunisia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content