Somebody had previously smoked in the room. They showed me two other rooms with a to me unacceptable view. Eventually they shifted me to the room next door, which at first was 'fully booked ".

The locality

Stayed in May 2024

More sunbeds around the swimming pool. Our rooms had windows for back part of hotel, the lookout was disappointing.

The rooms we booked were very good, next to each other and large enough for us.. The hotel took into considerations our requests we wrote in advance. We like this old style of the hotel. We enjoyed the swimming pool, wich was open till night, so we could swim always after the sightseeing or shopping.

Stayed in March 2024

Overall, a little tired but some updates have been done.

The staff were wonderful: friendly & helpful. It was built with good quality. Older hotel but well maintained. Loved the large rooms with high ceilings. Breakfast was good. Enjoyed the rooftop terrace.

Stayed in March 2024

Nothing to dislike

Great location and large rooms. Good price for the area.

Stayed in February 2024

The pool and poolside was small and filled up quickly.

Great breakfast. Nice spacious room and perfect location close to everything, but not too lively. The staff was very friendly ans super helpful. We particularly enjoyed the rooftop with a view and a bit of a breeze, and we could watch the fireworks on new years eve from here!

Stayed in January 2024

The hassle using Booking.com. I had to nake three separate bookings for one week !

Excellent position, good pool area, friendly and helpful staff.

Stayed in February 2024

The cost of the food in town, antiquities [$37/day plus the cost to get there ($12-$80/d) and the cost of a guide ($45/d)] was way too high. Everything was higher than comparable places in Malaysia and Thailand. Despite the relatively high cost for what was offered, the people seem to not receive much from all the tourist money. Their kindness and polite demeanor cannot hide their sadness, reminiscent of descriptions of North Korea to some extent. This creates a rather unpleasant overall experience for the visitor making difficult a return.

Location of the property and kindness of the people.

Stayed in January 2024

Couldn’t think of anything I didn’t like.

This is so far my favorite hotel in Asia (I’ve travelled in Vietnam, Thailand, Bali). Very clean and spacious facilities, infused with aroma scents. Loved the pools, perfect for sunbathing. Hotel staff was super helpful and polite, they opened doors every time you entered or left the hotel. Our hotel room was just perfect: very spacious, clean and the furniture looked fresh. It was comfortable to work there. Breakfast buffet had lots of choices and an omlet station.

Stayed in December 2023

It's not a failing of the staff in any way, it's just that the hotel itself has thin walls and echos so it's not very quiet. The window we had looked out directly at a shed of some sort. The wifi was not secured by any sort of password.

The breakfast buffet was great! I had a massage the first night and it was so good I went back for another the next day. The masseuse was strong and focused exactly on the points where my muscles were the most knotted. The staff was very friendly and welcoming. The hotel was very clean.

Stayed in November 2023

Location was great and close to markets. Breakfast had various options and the staff were amazing and very helpful. The hotel is very clean and having a pool was a good bonus to cool down.

Stayed in September 2023

Some items are a bit outdated, not a real problem, but you can notice it. We had an issue with the AC not working when we arrived, but the maintenace team jumped on it and solved it quickly. They take it seriously to ensure you are comfortable, which is very helpful. On a sidenote, there was a huge rat wandering around in the pool area at sunset. We informed three different employees to let them know, but I believe the language barrier might have been an issue. Everything was clean, it probably entered from the street and gave my wife a surprise. To be fair, it was not an issue for me, you are in a jungle area and you should expect insects or animals eventually, but my wife was a bit scared when she saw it. I would still recommend the hotel and repeat myself if given the option.

Hotel is nice, big rooms, very friendly staff. Room was quiet and shower worked fine with hot water. Very clean and in overall comfortable. Breakfast was ok, and they have a nice pool to chill out after a long day exploring. Supermarket and pharmacy across the street, very convenient. Hotel organized airport transfer and also a driver for visiting the temples. Had a great experience and would repeat.

Stayed in October 2023

Nothing that I could thing of.

The location was perfect. It was a little bit away from Pub Street, which is what I wanted so there was no noise but it was still close enough after a short walk. Also, having 2 supermarkets across the street was also very handy. The rooms are spacious and kept clean throughout. Plus having 2 pools was good, especially on a hot day after walking around the temples.

Stayed in October 2023

The amazing staff helped my vacation by serving delicious food and making suggestions on things to see and do and how to get to those locations. The location is in short walking distance to the markets, restaurants and bars yet far enough to not hear loud music thumping from those locations

Stayed in September 2023

I felt very lucky to stay at this location as it is close to everything in 5min walk yet I could get a good sleep in my great room with balcony and the staff I interacted with are very helpful that I extended my stay and the food is delicious

Stayed in September 2023

The pillows were a bit hard.

The location couldn't be better. Everything you could need was just a short walk away. Rooms were big. English language movie channel on the TV. Staff was superb. Breakfast was great. Prices in the bar and the restaurant were good. We couldn't ask for a better hotel.

Stayed in August 2023

Nothing - we loved it

Very friendly, happy and helpful staff. The hotel undoubtedly exceeded our expectations. Great room, well appointed and clean, The pool area is lovely, the pool sparkling and cool. The pool attendant/cocktail bar manager was always welcoming and made great cocktails - you must try the one made with dragon fruit. Siem Reap is terrific and this hotel is close to everything

Stayed in April 2023

Two wonderful pools, very friendly and helpful staff, clean and comfortable.

Stayed in April 2023

1 shower was very cold and didn't drain well but we had a second over the bath that was okay.

Friendly staff, nice spacious room, very clean. Lovely pool and bar area. Was a very short walk to restaurants and pub street. Breakfast had a wide variety and was delicious.

Stayed in April 2023

restraunt

location and rooms were spacious

Stayed in April 2023

Our pickup got messed up, but our pickup location was strange so it's not really their fault

Great room, pool, breakfast, staff. I would highly recommend this place and would stay again

Stayed in April 2023

Dated bathroom, choice at breakfast was a little limited. Had to keep curtains closed at all times to block out heat from the sun.

Location was good for restaurants and night life but the hotel was far away enough to be quiet.

Stayed in March 2023

We got a corner room which was a bit noisy.

Spacious room, great location, price and breakfast, 2 swimming pools, helpful staff, supermarkets and restaurants just a few steps away

Stayed in March 2023

Nothing really

The hotel is lovely, the rooms are very nice, and the location is excellent. This s a very good value for the money. Easily accessible to grocery store, laundry, and restaurants.

Stayed in February 2023

the bed a little hard.

clean, good location in the centre, lovely decor, nice pool. staff were all so friendly from the from of house to cleaners, door man/ woman and break staff.

Stayed in March 2023