Reviews of Grand InterContinental Seoul Parnas, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
521, Teheran-ro, Gangnam-gu, Gangnam-Gu, 06164 Seoul, South Korea
#10 of 507 hotels in Seoul
Guests' ChoiceReview Score
Based on 287 hotel reviews
9.0Score breakdown
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Cleanliness
9.4
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Comfort
9.4
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Location
9.4
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Facilities
9.2
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Staff
9.3
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Value for money
8.2
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Free WiFi
9.5
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Reviewed: April 30, 2024
Daryl
Canada52 Reviews7 helpful votes10“Another excellent stay at the always great Grand Intercontinental Parnas Seoul”- • Leisure trip
- • Group
- • Classic Room
- • Stayed 5 nights
This is total nitpicking, because breakie does rock at the Grand, but the croissants and in particular, pains au chocolat were amazing on past visits. This time they had these "alright" mini croissants at breakfast and no pain au choc. It was kinda like they lost their baker or something since my last visit, but the other breads and pastries they had were still very good. Just missed those pain au chocs and the super excellent croissants they had from before.
The rooms are large and comfy and the beds are amazing. Slept very well. The staff are great. The location next to COEX is unbeatable and the Airport Express Shuttle stops right outside. it's a great location in Gangnum. The breakfasts are really fantastic and healthy as well as yummy. I've stayed here before, it's my third time staying with them.
Stayed in April 2024
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Reviewed: April 28, 2024
Truffles
Philippines7 Reviews2 helpful votes10Exceptional- • Leisure trip
- • Family with young children
- • 1 King Classic High Floor
- • Stayed 5 nights
- • Submitted from a mobile device
Awesome that we were upgraded to Junior Suite, thank you so much for your consideration. Love the breakfast too!
Stayed in April 2024
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Reviewed: April 28, 2024
Kai
Singapore5 Reviews10“Good”- • Leisure trip
- • Couple
- • 1 King Classic High Floor
- • Stayed 7 nights
- • Submitted from a mobile device
Gym & pool
Everything
Stayed in April 2024
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Reviewed: April 22, 2024
Janet
United Kingdom42 Reviews8.0“Nice soft landed for a two week stay in Korea. It is not convenient for downtown”- • Leisure trip
- • Couple
- • 1 King Junior Suite
- • Stayed 3 nights
- • Submitted from a mobile device
Spa and pool area closed. This wasn’t communicated as ‘closed’ just as limited access. Oddly hardly any storage areas for two suitcases. That meant I had to tuck mine under the desk. Very limited after 12 midnight inroom options
Great place to start off a 2 week trip to Seoul. Very nice suite room, comfortable bed and helpful staff
Stayed in April 2024
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Reviewed: April 21, 2024
Charlotte
New Zealand15 Reviews3 helpful votes9.0“A lovely, clean, modern hotel with an amazing shopping mall right underneath!”- • Leisure trip
- • Family with young children
- • 1 King Classic Accessible
- • Stayed 3 nights
- • Submitted from a mobile device
Room was small for 3 people
Clean, modern, close to shopping mall, subway and bus stop
Stayed in April 2024
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Reviewed: April 19, 2024
Connie
Singapore5 Reviews8.0“This is my 2nd stay in this hotel and I still like it. But there is room for improvement”- • Leisure trip
- • Family with young children
- • 2 Single Classic
- • Stayed 4 nights
I checked in past midnight due to the delay in my trains from Busan. I emailed the hotel to inform on my late check-in. I would be happy to have a complimentary snack/ supper when I checked in as we were so tired and hungry after the long wait at the Busan and Seoul Station (taxi queue is horrible). In fact, I would think it will be very thoughtful if your hotel can advise me in advance about the condition at the Seoul Station and maybe offer transport option for us to ease our travel from the station to the hotel. Sadly, nothing is done by your hotel.
I am very grateful to the concierge, Mr Carl, who is tremendously helpful and caring. He explored his means to help/ advise us in booking the bus tickets and patiently explained the details to us to ensure we know what to do (where to board the bus, scan the tickets) On your departure to airport, he helped us to call a maxi cab and brought our luggage to the cab. Throughout the service, his sincerity and professionalism is greatly felt and appreciated. In addition, he speaks frequent English. (I found not all concierge can communicate well in English)
Stayed in April 2024
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Reviewed: April 9, 2024
Hae
South Korea10 Reviews2 helpful votes10Exceptional- • Business trip
- • Group
- • Classic Room
- • Stayed 2 nights
Nothing.
Excellent service, comfortable bed and pillows, amazing bath/shower (good water pressure). Nothing to complain about. There's a convenience store within the building which is very... convenient.
Stayed in March 2024
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Reviewed: March 26, 2024
Henderson
Malaysia4 Reviews10“loved it!”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 2 nights
- • Submitted from a mobile device
late check in, early checkout
clean and new rooms
Stayed in March 2024
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Reviewed: March 20, 2024
Pawitra
United Kingdom14 Reviews10“Pleasant Stay 5* Service Highly Recommended”- • Leisure trip
- • Solo traveler
- • 1 King Classic Accessible
- • Stayed 5 nights
- • Submitted from a mobile device
I had a wonderful stay at Grand Intercontinental Seoul Parnas. The room is very comfortable with great views of the city. All facilities and toiletries in the room are of high standards. The staff are very helpful, polite and professional. The location of the hotel is perfectly convenient - with the lift connecting to the mall and few minutes walk to Samseong metro station. The lobby has live music in the evening and looks very elegant. The food, especially breakfast is superb! I will definitely stay here again in my next visit to Seoul and would highly recommend it!
Stayed in March 2024
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Reviewed: March 15, 2024
Sumit
Japan4 Reviews9.0“Pretty good hotel in downtown Seoul.”- • Business trip
- • Group
- • 1 King Classic Accessible
- • Stayed 2 nights
Nice premium hotel in a happening place. Room was upto the mark and breakfast service pretty good.
Stayed in March 2024
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Reviewed: February 27, 2024
Anne
Hong Kong18 Reviews16 helpful votes8.0“Comfortable and convenient stay”- • Leisure trip
- • Family with young children
- • 1 King Junior Suite
- • Stayed 5 nights
- • Submitted from a mobile device
A minor point - there could have been more hooks in the bathroom to hang towels and robes. The tea selection in the room was meagre (3 teabags) for 3 adults and the choice of tea was unusual - fruity teas.
The hotel was situated next to the Parnas Mall and Co-Ex Star Mall. Just take the hotel lift direct to the Mall and from there it is an easy 3 minute indoor walk to the subway station. The Junior King Suite was spacious and comfortable and there was a good selection of food at the breakfast.
Stayed in February 2024
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Reviewed: February 26, 2024
Voonie
Hong Kong62 Reviews5 helpful votes9.0“Great Stay at the Parnas!”- • Business trip
- • Group
- • 1 King Classic Accessible
- • Stayed 2 nights
Located right next to Hyundai Department Store and also easy access to the subway. The service was excellent and I particularly like the fact that they have this anti-static mat outside the room and lift buttons. Really helps during winter when the air is dry.
Stayed in January 2024
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Reviewed: February 24, 2024
Erwin
Indonesia7 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • 1 King Classic Accessible
- • Stayed 3 nights
- • Submitted from a mobile device
None
Family
Stayed in February 2024
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Reviewed: February 18, 2024
Yee
Hong Kong4 Reviews10“The hotel serves its customers with heart.”- • Leisure trip
- • Couple
- • 1 King Classic Accessible
- • Stayed 5 nights
- • Submitted from a mobile device
None
Very clean, tidy and spacious
Stayed in February 2024
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Reviewed: January 30, 2024
Rehab
Saudi Arabia1 review10“It was an exceptional stay !! Thank you”- • Business trip
- • Family with young children
- • 2 Single Classic
- • Stayed 7 nights
- • Submitted from a mobile device
The bellows.
The Breakfast!!
Stayed in January 2024
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Reviewed: January 29, 2024
Joon
United States of America7 Reviews2 helpful votes10“Very good”- • Leisure trip
- • Couple
- • 2 Single Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
No sauna
Location
Stayed in January 2024
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Reviewed: January 23, 2024
Helene
United Kingdom5 Reviews9.0Wonderful- • Leisure trip
- • Family with young children
- • 2 Double Premium
- • Stayed 1 night
- • Submitted from a mobile device
Very comfortable room Clean and lovely Impeccable staff Excellent location We will come back for sure !
Stayed in January 2024
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Reviewed: January 21, 2024
Candy
Brunei3 Reviews1 helpful vote10“Superb service!!”- • Leisure trip
- • Family with young children
- • 1 King Classic
- • Stayed 7 nights
Superb service from the amazing InterContinental Hotels & Resorts Grand Seoul Parnas team! My family and I felt so welcome throughout our stay; every precious staff welcomed us with a warm smile and was extremely helpful. We didn't have difficulty communicating as all the staff spoke English well. The room we stayed in was spacious and clean! I would also like to highlight that the concierge, reception, and housekeeping team did a very good job on their part, and we can't wait to return to South Korea and stay with InterContinental Hotels & Resorts Grand Seoul Parnas again!
Stayed in January 2024
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Reviewed: December 30, 2023
Marco
Indonesia28 Reviews10 helpful votes10“A luxury hotel in seoul, great location”- • Leisure trip
- • Couple
- • 2 Single Junior Suite
- • Stayed 8 nights
- • Submitted from a mobile device
The building needs renovation soon
Staff is very attentive
Stayed in October 2023
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Reviewed: November 16, 2023
Myong
United States of America19 Reviews8.0“it was nice stay”- • Leisure trip
- • Couple
- • Classic Room
- • Stayed 4 nights
First receptionist when checking in was not cordial - told me the room check in was at 3 and told me to come back at 3 pm. After a meal, another receptionist was very accommodating and check me for room at 12 pm.
it was excellent, and lobby level in a restaurant. Had all the breakfast things from all over the world - eastern and western
Stayed in October 2023
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Reviewed: November 11, 2023
Marco
Indonesia28 Reviews10 helpful votes8.0“Great location, great 5 star hotel, need renovation soon”- • Leisure trip
- • Family with young children
- • 2 Single Junior Suite
- • Stayed 3 nights
a bit on the expensive note
It is a top notch hotel but need renovation soon
Stayed in October 2023
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Reviewed: November 10, 2023
Göran
Sweden4 Reviews1 helpful vote10“We appreciated the cleanliness, the service minded staff and high quality of the hotel facilities.”- • Leisure trip
- • Family with young children
- • 1 King Junior Suite High Floor
- • Stayed 5 nights
Not enough wardrobes and hangers for clothes in the room.
Excellent location. Very good breakfast.
Stayed in November 2023
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Reviewed: November 6, 2023
Alice
Germany23 Reviews5 helpful votes9.0“Wonderful”- • Solo traveler
- • 1 King Classic High Floor
- • Stayed 4 nights
- • Submitted from a mobile device
The only thing that bothered me during my stay was that the grand lobby was closed due to decoration activities. This wasn’t told me beforehand. The lobby with high tea options & the only bar at the hotel is in a way the heart of this property.
Very friendly staff Exceptionally clean rooms and a wonderful housekeeping and room service! The hotel should be very proud of its attentive, friendly and very helpful staff. As a female solo traveller I was treated with the utmost respect and my wish for a quiet room was fulfilled.
Stayed in October 2023
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Reviewed: October 27, 2023
Howda
Libya1 review9.0Wonderful- • Leisure trip
- • Family with young children
- • 1 King Junior Suite High Floor
- • Stayed 10 nights
- • Submitted from a mobile device
Breakfast was not included in the room rate.it should be included .
Stayed in October 2023
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