Rodney Bay Village, 00124 Gros Islet, Saint Lucia
#11 of 48 hotels in Gros Islet
Guests' ChoiceBased on 210 hotel reviews
8.4Cleanliness
9.1
Comfort
9.0
Location
9.2
Facilities
8.5
Staff
9.0
Value for money
8.4
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 9, 2024
Damien
United KingdomThere was nothing I dislik
The pool was nice and facilities where great.
Stayed in April 2024
Reviewed: January 24, 2024
Ellen
United Kingdomthe noise from the night club - being pool side was loud - the toilet kept filling all night
stff were great- breakfast was nice
Stayed in January 2024
Reviewed: January 24, 2024
Robert
United KingdomThe music! There’s bound to be music from the bar and it’s loud enough to hear wherever you’re sitting. The second offering of different music from the restaurant area creates a wall of noise.
The staff are very friendly.
Stayed in January 2024
Reviewed: January 8, 2024
Marín
VenezuelaThe pool was too cold
Stayed in January 2024
Reviewed: January 3, 2024
Katherine
United States of AmericaSafe was irreparably broken in the room, doors had issues with opening, very loud entertainment by pool (which is great unless it is 11 pm-12 midnight- this could be because it was during holiday)
Free breakfast... Great location...staff is very helpful
Stayed in December 2023
Reviewed: November 6, 2023
Andrea
United KingdomLocation, very clean. Lots of facilities in room. Good WiFi
Stayed in November 2023
Reviewed: October 26, 2023
Susan
United KingdomNot on beach, not enough shade around pool
Clean, modern and well managed
Stayed in October 2023
Reviewed: October 18, 2023
Marcella
Trinidad and TobagoI was promised a gift for being on my honeymoon, but never received. i am a kid when coming to promises.
I liked how Diverse the breakfast was, and the staff was very helpful and friendly.
Stayed in September 2023
Reviewed: October 15, 2023
Bo
United KingdomA lovely quiet room walking out to the pool. The staff were very welcoming and professional.
Stayed in October 2023
Reviewed: August 29, 2023
Conyette
Trinidad and TobagoGym needs some AC and up grade weights.
Close to main activity street. Lovely pool. Breakfast was best and dinner great. Staff friendly.
Stayed in August 2023
Reviewed: August 8, 2023
Petiphar
United KingdomGreat service
Stayed in August 2023
Reviewed: August 8, 2023
Rhonda
United KingdomWe were disappointed that the spa was closed but the hotel did offer to book elsewhere if we wanted.
Just returned from an amazing stay at Coco Palm with my family. All the staff at the hotel are so friendly - special shoutouts to Anaman who answered all our questions and arranged our tours and the chef (sorry not sure of his name), he went out of his way to make my Nan an early dinner. Rooms: had everything you needed, one thing that impressed us a lot was they had UK plug points as well as their own plug points - we’ve not seen this in hotels aboard before. Location: there’s plenty of restaurants, bars and shops around the hotel. Tours/sights: we highly recommend going to Pigeon Island, the views are beautiful and worth the trek up the hills. We did the land & sea tour, you get more info when driving across the island and then you relax on the catamaran going back up. We also did the sunset cruise on Saturday evening and again the views were stunning and the crew were fantastic.
Stayed in August 2023
Reviewed: August 1, 2023
Curtis
BahamasThe experience was excellent
Stayed in July 2023
Reviewed: July 30, 2023
Andrea
SpainNice staff. Very quick to solve any issues. I recommend this hotel
Stayed in July 2023
Reviewed: July 26, 2023
Memba
United KingdomA little dated
Stayed in July 2023
Reviewed: June 6, 2023
Linda
United States of Americalocation
Stayed in May 2023
Reviewed: April 26, 2023
Carol
Guyanathe breakfast menu was the same for 3 mornings and the restaurant was expensive
Stayed in April 2023
Reviewed: April 18, 2023
Kalifa
Trinidad and TobagoI did not like that; the directory of the resort, operating hours of the restaurant, and pool hours were not printed and placed somewhere in the room for ease of reference. The AC in my room was not working well. I forgot to report it before I left.
I visited for my anniversary weekend. Breakfast was great. It had a variety of food options to choose from, and my anniversary dinner was very delicious. The staff were very friendly and professional and attended to all my needs and queries. The room was well kept and clean. The furniture arrangement complimented it well. My pool view was amazing, beautiful view.
Stayed in April 2023
Reviewed: April 12, 2023
Karen
United KingdomIt was a bit away from the beach.
The rooms were well kept and spacious. It was in a lovely location and the breakfasts were excellent.
Stayed in March 2023
Reviewed: March 31, 2023
Aakila
Trinidad and Tobagothat there is no hot tub they should really invest in one
food was amazing
Stayed in March 2023
Reviewed: March 30, 2023
Alison
Saint LuciaWe only encountered one issue; the screeching sound from the bed; was quite annoying! However, the actual sleep was restful.
The whole ambiance was excellent and relaxing. An added bonus was the staff; they made us feel at home. Definitely returning soon!!
Stayed in March 2023
Reviewed: March 29, 2023
Martina
United KingdomNot much space to dry my clothes. Had a room next to footballer who decided play music 00:15. Boys cricket team which occupied swimming pool for few days. It was ok. Will I stay again: probably not
Great location, friendly staff and very good choice for breakfast.
Stayed in March 2023
Reviewed: March 21, 2023
Hayley_1989
United KingdomDrinks at the bar were delicious however rhe bar staff were uninterested and not friendly, often at times being quite rude.
The hotel was beautiful and super clean! The bedroom was a great size with a large bed and lovely balcony window which let lots of light in. The breakfast was also very tasty, lots of choice with hot and cold foods including a chef preparing your own choice of omelette. Location was good a short walk to Rodney Bay and some restaurants and bars near by. Easy to get picked up from the hotel for various trips if necessary
Stayed in March 2023
Reviewed: March 12, 2023
Daniela
CanadaNicely appointed property. The rooms in the newer building are clean and bright. We had a garden view room and it was very quiet. Easy walking to Reduit Beach and Rodney Bay shopping areas and restaurants. The on-site restaurant is very good. Staff are super friendly. Great stay.
Stayed in March 2023
Tarquinia, Italy
Çanakkale, Turkey
Lleida, Spain
Alcazar de San Juan, Spain
Dijon, France
Tronadora, Costa Rica
Zwierzyniec, Poland
Skopje, North Macedonia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content