Pillows not very comfortable, the room cleaning process was a bit “invasive”: half-full bottles of water and plastic bags we wanted to re-use were thrown away, clothes we left in the room where put in the wardrobe without asking.

Good position, friendly and helpful staff (Abdu was great!) cleanliness, nice terrace, good breakfast

Stayed in April 2024

Everything was great.

Abdul was excellent host. He helped me a lot and goes extra mile to meet my needs .

Stayed in April 2024

Location and staff

Stayed in February 2024

Property is great , location is really central just off one of the main streets heading directly to the square. We had a really enjoyable stay., Abdu and Mona were great hosts , so friendly and welcoming. On our arrival Abdu met us from the taxi drop off and escorted us to the property where we were welcomed with tea and cake. Breakfast was good and the sun terrace had lovely rocking chairs. Thank you for a lovely stay.

Stayed in January 2024

Nothing

Very nice place and staff

Stayed in October 2023

The host were incredible and welcoming. Mouna’s tajine was excellent.

Stayed in November 2023

A Very good place, clean and calm, near to jamaa lefna square. Moulay hafid was welcoming. Mona and Abdechakour (the staff) were very friendly and helpful. Also they have delicious breakfast 😋 .

Stayed in November 2023

Very nice staff. Thanks abdu and mona for the good care and good breakfast!

Stayed in November 2023

The staff was very nice and welcoming. Mona was very friendly and made us feel home :)

Stayed in October 2023

Bath rooms did not have exhaust. We had a very bad experience getting to the Riad. As per Google Maps our driver reached a point from where we would have to make it on foot to the Riad. We managed to get hold of the receptionist on phone who agreed to come to meet us . After about 30 m of waiting we tried to call the reception and found no reply. Our Driver said he would handle it with local help and found two local youths who were ready to prey on unsuspecting tourists. Although our driver was a Moroccan Berber, he could do little as the local boys asked 200 MD for pushing our bags and kicked up a row in front of the closed Riad door with the help of other locals. In the end we paid 100MD after the receptionist Mr.Nasser, returned -he had gone looking for us- - probably to the opposite side from where we had approached! However on the way back Mdm.Mona of the Riad was kind enough to escort us and drag a strolley bag for us to the Jemma... Other visitors would do well to contact the Hotel before hand and find ways and means to get to the hotel without incident. If you can handle your own luggage and trudge for about 400 m, no issues. Also be wary of the locals at Marrakech ..no wonder there are many policemen in the medina and Marrakech in general ....

Close to the main square ,Jemaa el Fnaa--400steps from the opening. In the medina, means it is surrounded by shops and people! You can buy food, water et al any time ... Plus some importaant tourists attractions within walking distance of the Riad. In fact our 4 hrs. WALKING day tour started from Riad Dar Pamella!!The rooms were comfortable, Mr.Nasser and Mdm.Mona very polite, hospitable and caring.

Stayed in October 2023

the breakfast was terrible, not like in pictures (maybe because we asked if it was possible ti have it 6:45) and the place is a bit dark. the bathroom was not clean as we imagine.

the bed was comfortable

Stayed in November 2022

Soufiane and mouna were so welcoming and respectful , especially Mouna, I would like to thank her for her availability and for her funny conversations, she really made us feel like home.

Stayed in September 2022

I was satisfied by all and also the stuff, they are really friendly to me special mounia

Stayed in May 2022

We had a standard room and our only window faced the ground floor courtyard, where everybody passed. So we almost didn't open the window ever.

The staff was very kind and the riad is beautiful and secluded, despite being in the very heart of the medina.

Stayed in May 2022

Faisal was so helpful.

Stayed in April 2022

Both staff really nice. It's them that make the place. Keep up the good work Faisal.

Stayed in April 2022

not very bright on the ground floor where we had the room. They don't accept credit cards, so we were forced to go to an ATM with 2 cards to withdraw money.

close to all the tourist points of the Medina. in an alley adjacent to one of the most chaotic souks.

Stayed in December 2023

Centrally located, five minute walk to the main square and Medina. Staff were very helpful.

Stayed in October 2023

the manager was pleasant enough although far too pushy trying to sell dinners and other things. My flight was delayed so it was only on the next day that I realised that I hadn’t been given the right room - paid for a larger room with direct access to patio and toiletries etc. the manager kept away from me once I had complained to his staff and then when I found him the day I was leaving and said “you gave me the wrong room” he looked sheepish and said “yes” - no apology. I would stay there again but do check that you get what you’ve paid for!

well kept, great location, very clean. charming and friendly lad to working in the kitchen and friendly breakfast waiter. taxi driver was reliable and very nice

Stayed in May 2022

this was the first riad (we stayed in around 10different ones) where it felt like we have not left the medina market. The receptionist- guy- was so annoying- he tried to sell us everything. I wouldnt say that he knew english- but it didn’t stop him from never ending monologue about things we didn’t care about or were not interested in. Also,- if you want peace and relaxation- this is not the place- they have crazy loud AC on the terrace- so you cannot enjoy chill rooftop evening. Or in the mornings- next door they have a school or kinder-garden- if you are into 100kids learning to sing arabic- this is the place! also the sheets had holes.

Riad is in great location- clean and nice looking.

Stayed in May 2022

Such a nice host! We felt at home from the beginng!

Stayed in April 2022

There are no comments available for this review

Stayed in April 2024

There are no comments available for this review

Stayed in January 2024

There are no comments available for this review

Stayed in September 2023