had to pay more cash on extra taxes not mentioned on bookings.com

Good location, big room and good bed, good airflow through numerous windows and nice filling breakfast.

Stayed in September 2023

Maintenance of my room such as opening of door, hot water to be supplied timely, are to be carried out.

Good location. Impressive of having dinner, sitting under starry sky, at the rooftop restaurant.

Stayed in May 2023

The breakfast could be better.

Good Location, next to the bus station. Big room.

Stayed in May 2023

cleaning

staff

Stayed in April 2023

The shower was cold, the air conditioner didn't work

I liked the behavior of the staff as well as the design of the room

Stayed in March 2023

Dirty

Location

Stayed in January 2024

Poor quality of the facilities.

Location near the Medina

Stayed in December 2023

sink .. no plug ,no hot water in sink, shower

Not The Presidential Suite, was given another room poor quality

Stayed in December 2023

Smell of cigarette I think coming from the next room .Noisy from the outside

Great location just outside of the fanous Blue gate of the old Medina. The hotel is outdated and is only ok if you are out most of the time. The breakfast was pretty descent with good Moroccan coffee, and a few varieties of bread with some spread. A bit noisy cause it’s next to a mosque and you can hear people talking all the time form the outside: I would say il won’t be staying in this hotel if I ever get a chance to be back in Fes. I only booked this hotel for 2 nights since the first day I was out all day for an 8 hours Chefchaouen tour . The next day a walking tour inside the Medina and then left to go to Casablanca.

Stayed in October 2023

I think there is no elevator

They are knowledgeable about the city. I asked them about the local cuisine. They gave good advice. Very good location.They have airconditioner.

Stayed in October 2023

Nothing, everything was perfect

The best in town

Stayed in August 2023

The room was dirty, dusty floor and furniture, everything broken especially in the bath, there was no soap and I asked for for it the reception guy said he'd bring it in 5 minutes, he just ignored. Too close to the mosque so every night between 3:30-4:30 Azan and praying too loud and the room not isolated, the neighbors are also too loud till after midnight. So you must forget sleeping! They also charged me city tax which wasn't in the pricing info in Booking.com, so that's also not okay!

I only liked the location close to medina.

Stayed in June 2023

The hotel is open so stray cats go in and sometimes they poop all around. Some rooms don't have a window to the outside but to the atrium of the hotel.

Location is great - right at the entrance of medina. They have a wonderful roof terrace with nice prices. You can see that the hotel is a bit run down but that is why you pay how much you pay....

Stayed in May 2023

First and foremost the staff is absolutely superb. Very helpful, fair people and great company. The value for money is very right, given the space, the location and the facilities. The great rooftop terrace is the perfect place to relax after spending time in the somewhat hectic medina, which is adjacent to the hotel.

Stayed in April 2023

their treatment was great

Stayed in March 2023

I really enjoyed the moment. Clean, quiet, cozy and close to the old Medina, not to forget the staff are so nice and welcoming, I'll definitely book again next time

Stayed in October 2022

everything was perfect

Stayed in October 2022

Lmohim darna 10 ghir mossa3ada!!! lbit fiha ri7a. toilet mharass. breakfast include f taman wlakine f hôtel makaynch. kans7kom tawro service dyalkom w tkhadmo m3a kolchi Machi ghir ZO3R. good luck 😁

Stayed in May 2022

I got the hotel with a deal on Booking (13 euros per night), so I was not expecting much. But the whole place is like in a ruin, with no service whatsoever. I was there for 3 days and most of the time I found no staffers in the hall. The room was vey spacious, but the bathroom was very narrow, with no window and a very bad shower (the kind without a box, you just flood the whole bathroom), with its shower head spraying in all directions and not a drop of hot water. Besides that, I was not the only denizen of the room, for I spotted (and finally killed) a medium-sized cockroach (would have talked about this with the staffers if I could find one). The ground floor is closed and it seems in a ruin. The worst part of my stay, however, was the payment. Contrary to what Booking.com says, they would not accept credit cards, but only cash. In addition to that, the staffer to whom I gave my money promised he would give bring me 60MUD change, but he never showed up (and, guess what, I was unable to find him anywhere, so he still has my money). I KNOW that the hotel was very cheap and I wasn't expecting too much, but this IS too much on the other side.

This hotel si very close to the Blue Gate, so the location is perfect. Apart form a small prayer house, with its calls for prayer very early in the morning, the neighbourhood is quiet and not too hot in the summer. The room I had was very spacious and air conditioning functioned well

Stayed in July 2022

Great and helpful staff. Amazing view from the top. Recommended.

Stayed in May 2022

not very hygienic,

location is near to the blue gate of fez medina and staffs very friendly. And they have affordable laundry service also .

Stayed in May 2023

There are no comments available for this review

Stayed in October 2023

There are no comments available for this review

Stayed in July 2023

There are no comments available for this review

Stayed in April 2023