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Reviews of Maison Bacalar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

almendra lote 6 regimen 8, Mz 245, 77935 Bacalar, Mexico

#25 of 132 hotels in Bacalar

Guests' Choice

Review Score

Based on 35 hotel reviews

9.0

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    7.6

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    9.1

  • Free WiFi

    9.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 18, 2024

    10
    A lovely stay in this beautiful hotel with stylish taste. A beautiful garden full of beautiful flowers and plants. A hos
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing much, just a some lizards in the garden if you are afraid of them as I am.

    A lovely gem in Bacalar.

    Stayed in April 2024

  • Reviewed: April 2, 2024

    9.0
    A nice place to come home to after a hot day!
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No breakfast on site but nearby, no immediate access to the lagoon, difficult access road due to rocky surface, 30 minute walk to town along dusty road

    Interactive and helpful host who was always available, good air con and fridge, good security, good coffee in the room, comfortable bed, good smart tv (Netflix and Amazon), parking on site, good recommendations of places to go

    Stayed in March 2024

  • Reviewed: April 2, 2024

    10
    Exceptional
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great. Maybe staying a few days longer.

    Beautiful new(ish) hotel with a lovely garden and mosaic walkways. For us we liked the fact the room was a good size, clean, had a fridge, coffee maker and good A/C. Also a ceiling fan if that's what you prefer to use. Oh and for once in Mexico, lots of hot water in the shower. The area is nice and quiet as it is a little ways out from the centre of town but it is an easy walk to central Bacalar. Okay, we have never met a more friendly, helpful hostess. Flor went out of her way to ensure we had everything we needed including arranging a taxi the morning we departed. This hotel is her pride and joy and she takes it very seriously in making sure her guests are taken care of. And for those whose Spanish is limited her English is flawless.

    Stayed in April 2024

  • Reviewed: March 15, 2024

    10
    Perfect! Perfect place to relax, perfect place to recharge, perfect place to enjoy the beauty that surrounds you!
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Beautiful, quiet location. Each room is Surrounded by beautiful gardens, and a nice patio with bistro style table and chairs. There is a coffee maker, fridge, and toaster oven, to create simple meals, with all the necessary plates, bowls and cutlery. The attention to detail in both the room and the surrounding grounds creates a peaceful atmosphere. Partial views of the lake are visible from the upstairs rooms. There is a restaurant within walking distance and access to the lake is nearby as well. Location is out of town, but nearby. In 20-25 minutes (walking)you can be in the thick of things. Just a few minutes drive with car. The hosts are wonderful! Flor and Simon care deeply about providing you comfort, rest, and relaxation in a quiet beautiful environment. They are prompt in responding to questions and concerns. Really, a lovely place to stay!

    Stayed in March 2024

  • Reviewed: February 24, 2024

    10
    Cosy friendly place
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It is far from the city. It is a lot to walk, we rented a scooter so that was perfect. Recommended to have transportation

    Very beautiful property. Clean and comfortable rooms. Staff is super friendly. The manager was very helpful with all the questions we had. We ended up staying one more night. Highly recommended

    Stayed in February 2024

  • Reviewed: February 18, 2024

    10
    Great relaxing hotel with the best hosts
    • Business trip
    • Solo traveler
    • Deluxe King Room
    • Stayed 2 nights

    The view to the lake was obstructed with trees but nothing they can do about that

    the hosts were the best hosts of my trip. They took the time to explain everything and were not rushed. Also, they were very kind. The rooms are well designed and very clean. Quiet location, great for relaxing.

    Stayed in February 2024

  • Reviewed: February 17, 2024

    10
    Very recommended cuite cosy and privat place. It’s worth taking for little money in town to escape from the noise and bu
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Wonderful and cosy place with a beautiful garden and artistic details. Great personal host, who loves to spoil you. We love to come back.

    Stayed in February 2024

  • Reviewed: February 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 2 nights

    Friendly and helpful hosts, beautiful new facility. Slightly overpriced in my opinion. You may need a mode of transport to get around. I rented a bike in town but if leaving before sunrise or coming back after sunset, there are no lights on the street and the road is not great. It was a a challenging and adventurous experience.

    Stayed in January 2024

  • Reviewed: January 25, 2024

    10
    Exceptional
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The apartments are located in the beautiful garden. The owner is extremly helpful. There is a possibility of refrigiraterand free water Coffee maker in the room. Rooms are very clean, hot water in the shower. The best accommodation in our journey in Yucatan.

    Stayed in January 2024

  • Reviewed: January 20, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There’s nothing we didn’t like about the property. One thing to note is that it takes a 25 min walk to bacalar town where all the restaurants and bars are. The good part of it: you’re in pure nature :)

    The host is super nice and helped with anything we needed, which was very lovely. We felt very welcome!

    Stayed in January 2024

  • Reviewed: January 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Not so easy the lake access.

    The bird, and flower in the garden.

    Stayed in December 2023

  • Reviewed: January 13, 2024

    9.0
    In love with Mexico
    • Leisure trip
    • Couple
    • Deluxe King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    The only thing that was not so great, is that there is no closet and we brought a lot of clothes. There are only two shelves and a few hangers in the bathroom, where everything gets pretty moist. Half of one shelf is occupied by the safe. And the streets are tough to drive, yes. But that was the case everywhere we went. The owners care about it and have the roads bank up. It just does not improve much, because apparently no one knows how to do it right 😂

    Flora and her husband welcomed us so warmly 🥰 this was the best place I could have picked for our one week stay in Bacalar. We love it quiet and peaceful and don't mind to walk or drive a bit when we want some action. It was a shame we had to cancel one night, because we decided the drive to Cancun airport would be too stressful and long for the morning of New Year's Day before our flight back. We were handed everything we needed and asked for, sometimes we didn't even had to ask. It was also great to hear about some cultural details and having questions answered. Rooms were very clean and were cleaned daily. It's easy, just leave a little tip every other day. The shower, smart TV and AC worked just great and the beds and pillows were very comfy. The balcony very welcoming and we had a slight view of the lagoon. The whole surrounding of the rooms and the details where very cute and magical.

    Stayed in December 2023

  • Reviewed: January 6, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The owner Flor was easy to reach on WhatsApp, helped us find the best restaurants in town and booked a taxi to the bus station for us. As we don't speak Spanish, this was extremely helpful for us. Also, she is an extremely warm and welcoming woman.

    Stayed in January 2024

  • Reviewed: January 4, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    The roads in the area are very rough.

    Lovely cosy place. The hostess is very sweet and helpful with both tips and practical stuff. We enjoyed the balcony a lot and the clean fresh rooms. Easy to go swimming by the nearby hotel. The other very nearby hotel La Casa Lamat serves a lovely breakfast and lunch. They also rent out kayaks , which we discovered too late, but clearly where I would go to rent if I come back. Much better than in town.

    Stayed in December 2023

  • Reviewed: December 2, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Pretty little hotel near the lagoon and just outside the town center. Flor is a lovely hostess and very kind. Hotel has everything you need and is a quiet oasis in Bacalar. Perfect place!

    Stayed in November 2023

  • Reviewed: August 4, 2023

    10
    I will definitely come back and recommend!
    • Leisure trip
    • Group
    • Deluxe Room
    • Stayed 3 nights

    Nothing, we liked everything

    The beds were super comfortable and the host super nice and always aware of her guests and what they needed. Very helpful and recommended a lot of cool things to do in the area.

    Stayed in July 2023

  • Reviewed: April 10, 2023

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The recommended taxi driver was way more expensive than any other taxi drivers. Don’t drive with him, just choose randomly any other taxi.

    Host was really kind and supportive. The food recommendations were awesome.

    Stayed in April 2023

  • Reviewed: April 5, 2023

    9.0
    Modern comfort and Fabulous value in a fine location
    • Business trip
    • Solo traveler
    • Deluxe Room
    • Stayed 1 night

    They may want to add a suitcase stand or somewhere to put your open suitcase so it doesn't have to be on your bed. And maybe improve the front yards a bit.

    This is almost a new place, with high ceilings and lots of windows. It's VERY comfortable, and has great air conditioning. I was hoping for a better view as one of the photos showed a view of the water, but there was a palm tree in the way. If they could move the palm tree, there would be a much nicer view, lol. I requested a different room for the 2nd day, and the manager made the switch! The location is pretty good as you can just take a walk down to the beach, or hop in a $2 cab ride to the public park/dock along the water. The Manager/Owner was VERY QUICK to respond to anything I asked about or needed and offered some great suggestions of places to go - including a massage parlor for approx $40.

    Stayed in March 2023

  • Reviewed: March 11, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Great service & lovely decorated apartments & garden

    Stayed in March 2023

  • Reviewed: February 25, 2023

    10
    I wish to come back there!
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We loved everything! Maison is brand new guest house with 6 rooms only what makes it really special. Located in beautiful garden full of singing birds🙂 Rooms are specious, beds very comfortable, everything spotless. And on the top of that is Flor, the owner and wonderful host. Very helpful and warm person. Thank you for all your help Flor!😘

    Stayed in February 2023

  • Reviewed: February 20, 2023

    10
    Great.
    • Leisure trip
    • Travelers with friends
    • Deluxe Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Too far away from the center. 30 min to walk but with a car no problem.

    Flora was wonderful. her spirit was everywhere. She gave us so many helpful tips concerning restaurants, breakfast and trips to go. The rooms were very clean, in the morning you could make yourself a coffee or tea. we could park our car on the street in front of the house. Thanks once more Flora.

    Stayed in February 2023

  • Reviewed: February 14, 2023

    9.0
    A nice place as expected. We recommend it.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A bit more lagguage place. The road to the hotel was very bumpy, but this is common in Mexico anyway.

    The hostess was very kind and helpful. We got a lot of good advice. The shower was perfect, the bed was comfortable. There was a small area to sit out in a tastefully arranged garden.

    Stayed in February 2023

  • Reviewed: February 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Room
    • Stayed 2 nights
    • Submitted from a mobile device

    It's a 30 min. walk to the centre, but there are ample taxis available.

    Super kind host, new clean rooms and went to sleep with the sound of crickets.

    Stayed in February 2023

  • Reviewed: January 18, 2023

    10
    Lovely!!
    • Leisure trip
    • Couple
    • Double or Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great location!! New and beautiful! loved the place and exceptional customer service!! Will be back for sure!!

    Stayed in January 2023

Showing 1 - 25

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