Wifi doesn’t work well. I guess it depends on which room you are in, but we couldn’t properly watch a video for example.

Nice place, nice staff, the breakfast package is a nice touch (although don’t expect a full breakfast, it’s 2 toasts per person).

Stayed in May 2025

Nice little boutique hotel, off the beaten path, very warm welcome and dining suggestions provided.

Stayed in April 2025

Location was top! Just outside of Bacalar centre in your own private piece of jungle. Small, private hotel rooms

Stayed in April 2025

Simply amazing, was sceptical at first but please go for it definitely recommend it !

Stayed in February 2025

The location is a bit out of town. We enjoyed the walk.

We really enjoyed our stay at Maison Bacalar. The property and gardens were very cute. The room was spacious, light, airy and functional and very clean. It had a large and very comfortable bed with cotton sheets. A very powerful shower. We really appreciated the coffee maker and the terrace was lovely. Flor gave us the best recommendations for eating out and things to do in Bacalar and the room was cleaned every day. Overall great value.

Stayed in January 2025

No complaints

It’s super cute! The host is friendly and quick to respond. Had so many great and amazing recommendations. They went above and beyond to make our stay epic

Stayed in December 2024

the entrance road was super bad

excellent service and communication, beautiful room

Stayed in December 2024

The place is beautifully designed. Flor, the manager, is friendly, knowledgeable, and helpful. The rooms were lovely and the walk to Bacalar was nice. A great experience overall.

Stayed in December 2024

The road to get to the hotel is in really bad condition and dangerous at night.

Clean, comfortable, good value for the price.

Stayed in December 2024

Away from the town but right at the lagoon and surrounded by lush greenery, so you can wake up to the sounds of birds. Surroundings are beautifully decorated but private area is quite limited to the room and a balcony, there is no garden space. Staff is very quick to respond and helpful with anything one needs including tips, arranging sailing trip.

Stayed in December 2024

Everything was perfect

It’s very clean modernly furnished appartaments with a little kitchen space outside, own comfy bathroom, lots of windows, treaces both down and upstairs, walking distance to the city.

Stayed in December 2024

Super cute and accessible to the main areas. Quiet and pleasing g to the eye

Stayed in November 2024

If you don’t have a car you have to always take a taxi for everything. The road isn’t perfect

The place is very pretty and the staff helpful!

Stayed in November 2024

Couldn't see lake from the room. Other than all good.

The host was great, all clean, the service of the personal was great

Stayed in September 2024

Attentive care of the GM and clean room.

Stayed in September 2024

A bit outside of town but it didn't bother us, and the (short) bit of road to access from the main road is quite bumpy. Just pay attention with a rental car but we had a standard car and had no issues.

Maison Bacalar is beautiful, very well maintained outside and there are lovely touches everywhere. The room was spacious and immaculate. Bed was very comfortable, air con worked perfectly, coffee in the room was nice. Flor was very friendly and helpful, she gave us great recommendations and arranged a sailing tour for us.

Stayed in July 2024

Narrow steep steps, difficult to negotiate with luggage.

Lovely little place, exquisite grounds. Comfortable bed. Really efficient air conditioning. Coffee maker. Fridge - outside the room on the terrace. Owner recommended activities and restaurants via WhatsApp. Recommended.

Stayed in June 2024

Nice room, clean, with everything that's needed in the middle of the trees, located not far from the city center (5 mins with the car).

Stayed in May 2024

Nothing much, just a some lizards in the garden if you are afraid of them as I am.

A lovely gem in Bacalar.

Stayed in April 2024

No breakfast on site but nearby, no immediate access to the lagoon, difficult access road due to rocky surface, 30 minute walk to town along dusty road

Interactive and helpful host who was always available, good air con and fridge, good security, good coffee in the room, comfortable bed, good smart tv (Netflix and Amazon), parking on site, good recommendations of places to go

Stayed in March 2024

Everything was great. Maybe staying a few days longer.

Beautiful new(ish) hotel with a lovely garden and mosaic walkways. For us we liked the fact the room was a good size, clean, had a fridge, coffee maker and good A/C. Also a ceiling fan if that's what you prefer to use. Oh and for once in Mexico, lots of hot water in the shower. The area is nice and quiet as it is a little ways out from the centre of town but it is an easy walk to central Bacalar. Okay, we have never met a more friendly, helpful hostess. Flor went out of her way to ensure we had everything we needed including arranging a taxi the morning we departed. This hotel is her pride and joy and she takes it very seriously in making sure her guests are taken care of. And for those whose Spanish is limited her English is flawless.

Stayed in April 2024

Nothing

Everything! Beautifully decorated, very comfortable and great location. The host is amazing, super friendly and helpful and I wish I could stay longer. This place is a real gem!

Stayed in March 2024

Beautiful, quiet location. Each room is Surrounded by beautiful gardens, and a nice patio with bistro style table and chairs. There is a coffee maker, fridge, and toaster oven, to create simple meals, with all the necessary plates, bowls and cutlery. The attention to detail in both the room and the surrounding grounds creates a peaceful atmosphere. Partial views of the lake are visible from the upstairs rooms. There is a restaurant within walking distance and access to the lake is nearby as well. Location is out of town, but nearby. In 20-25 minutes (walking)you can be in the thick of things. Just a few minutes drive with car. The hosts are wonderful! Flor and Simon care deeply about providing you comfort, rest, and relaxation in a quiet beautiful environment. They are prompt in responding to questions and concerns. Really, a lovely place to stay!

Stayed in March 2024

It is far from the city. It is a lot to walk, we rented a scooter so that was perfect. Recommended to have transportation

Very beautiful property. Clean and comfortable rooms. Staff is super friendly. The manager was very helpful with all the questions we had. We ended up staying one more night. Highly recommended

Stayed in February 2024