Carretera Tulum Ruinas Boca Paila Km 4, 77780 Tulum, Mexico
#125 of 238 hotels in Tulum
Guests' ChoiceBased on 206 hotel reviews
8.3Cleanliness
8.5
Comfort
8.5
Location
9.0
Facilities
8.1
Staff
8.9
Value for money
7.8
Free WiFi
7.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Jena
CanadaThe service and the hospitality.
Stayed in April 2024
Reviewed: April 15, 2024
Lynne
United States of AmericaIt was all great!
Right on the beach! Location was perfect. Having access to a pool which was great for my son and being directly in the beach was magnificent. All the staff was super nice. Also had a delicious free breakfast. It was quiet which I loved. Perfect for my son and I. Close to a few good restaurants and a convenience store.
Stayed in April 2024
Reviewed: April 10, 2024
Gurau
United KingdomThe room was very small and the first night the water took about 20 minutes to warm up in the shower.
The beach was wonderful! If you're looking for a more low-key/accessible hotel that is still on the beach this is a great option. Breakfast is nice and the reception staff are very helpful on matters related to the hotel or any other recommendations you might need.
Stayed in March 2024
Reviewed: March 23, 2024
Philipp
GermanyBarhroom tiny, furniture worn out. Be careful. There is a racoon family living and coming every evening looking for food. Don't leave anything outside on the terrasse or otherwise it will be gone. We lost one hat and the otherone we found on the roof. If you want to enjoy the evening on the terrasse then you'll have company by the racoon which is not shy at all. For us so annoying that we left inside.
Location at the beach, little pool to refresh and beach chairs and beds at the beach free of charge for hotel guests.
Stayed in March 2024
Reviewed: March 22, 2024
Malcolm
United KingdomOur room was near the kitchens so a bit noisy in the morning if you want to sleep late. Piped music in the eating areas was way too loud.
Cozy beach vibe. Pretty low key place for Tulum (which is nice!) . Quite Tulum Mayan site. Nice restaurant above the beach
Stayed in March 2024
Reviewed: March 8, 2024
Penelope
CanadaI was disappointed that the beach was so crowded and noisy during the day.
Cute little room with a glimpse of the ocean
Stayed in March 2024
Reviewed: March 1, 2024
Flavia
RomaniaThe price was unjustified high
The location, the staff, the food was great
Stayed in January 2024
Reviewed: March 1, 2024
Annemarie
NetherlandsA very sweet smelling electrical diffuser but we took it out and no cover for the showerdrain. We used a plastic bag and a bottle.
The location is nice, beds are good and the breakfast is fine. Nice staff and very nice beds on the beach. Room was clean and spacious enough.
Stayed in March 2024
Reviewed: February 27, 2024
Julie
GermanyThe hotel is really charming in a shabby chic way (that looks much better than in the pictures). Breakfast was really good, with a beautiful ocean view. The rooms are very simple but you can tell everything is made from the heart.
Stayed in February 2024
Reviewed: February 23, 2024
David
United KingdomIt’s getting a little tired looking in places. There was insufficient shade available on the beach chairs, and the private area is quite cramped between to other hotels. The included breakfast was good enough but the coffee was very bitter.
This hotel is located in the quieter area before you get to the party zone proper. The beach is excellent, lovely fine sand and a warm sea.
Stayed in February 2024
Reviewed: February 11, 2024
Andre
CanadaFood was ordinary and overpriced, which was generally normal for most beach restaurants The pool was too small to use and no one used it
Modest bric a brac architecture Staff at the front desk were helpful Beach chairs and beds were comfortable Included breakfast was good
Stayed in February 2024
Reviewed: February 11, 2024
Zoe
AustraliaNo parking
Location was perfect, beachfront, room was very clean, beds comfortable, small private hotel, with beach kabanas and breakfast was lovely.
Stayed in February 2024
Reviewed: February 3, 2024
Carmen
CanadaBeach is too small and they let in people not staying at the hotel. Beach was always busy nowhere to sit.
It’s quaint and very simple yet nice style
Stayed in January 2024
Reviewed: February 3, 2024
Sarah
United States of AmericaThe persons working the front desk were not very friendly or helpful and overcharged us for the room.
The room was very nice and the beds very comfortable. The breakfast was good and the beach was wonderful. The cleaning staff and wait staff were very nice.
Stayed in February 2024
Reviewed: February 3, 2024
Valeriya
United States of AmericaThe cleaning products used smelled a little too chlorine-ey…
I enjoyed the location and the staff. This is not the loudest part of town - yet it is by the beach and has enough food options around.
Stayed in January 2024
Reviewed: January 18, 2024
Jason
BelgiumBeautiful property right at the beach with an amazing beach to spend the day right at your footsteps
Stayed in January 2024
Reviewed: January 13, 2024
Tara
United States of AmericaLocation is perfect right on the beach!!! Peaceful, relaxed, just what I wanted!
Stayed in December 2023
Reviewed: December 7, 2023
Fernando
BrazilVery clean and well located!!
Stayed in December 2023
Reviewed: November 22, 2023
Sarah
United States of AmericaRocks in water, food was not great. Music on the beach terrace needs improvement/speaker was skipping. Ocean front view porch could use a cushion on the bench and a small step to the door to make it easier to get inside.
Room quality, beach proximity, decent location, staff!!
Stayed in November 2023
Reviewed: November 18, 2023
Nadia
CanadaInconsistency with drink prices and poor service at the beach. First day paid double for what we got the second day.
Incredible location beachfront and quiet
Stayed in November 2023
Reviewed: November 1, 2023
Paola
CanadaLocation, accessibility to the beach, small
Stayed in October 2023
Reviewed: September 4, 2023
Samir
United KingdomThe Internet was not working well.
Good place to stay for a few nights
Stayed in August 2023
Reviewed: August 22, 2023
Michelle
United States of AmericaFriendly staff!
Stayed in August 2023
Reviewed: July 28, 2023
Jose
MexicoBathroom really needs maintenance.
Beach access, and beach facilities, breakfast included top notch! Service by hotel staff was amazing
Stayed in July 2023
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