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  5. Reviews of Estadia Hotel

Reviews of Estadia Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Jalan Merdeka, Bandar Hilir, 75000 Malacca, Malaysia

#152 of 211 hotels in Malacca

Guests' Choice

Review Score

Based on 234 hotel reviews

6.7

Score breakdown

  • Cleanliness

    7.0

  • Comfort

    7.4

  • Location

    8.2

  • Facilities

    6.6

  • Staff

    7.9

  • Value for money

    7.0

  • Free WiFi

    6.5

Verified guest reviews from real Bookers

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Showing 76 - 100

  • Reviewed: September 11, 2023

    10
    Compliment for the excellent stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing

    The staff were very friendly and the location was fantastic. The hotel deco and hygiene were great. The staff is kind enough to expedite my check in as I've 2 kids with me.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    4.0
    it was just ok
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    the room was hot. left the aircond on from check in till night, temp maintained 28 °. there wasn’t even a dustbin in the room. the breakfast area is super far and super complicated. so tiring bringing a baby

    property is walking distance to malls and many shops.

    Stayed in September 2023

  • Reviewed: September 10, 2023

    10
    Pleasant and location was very convenient for shopping and food
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights

    No complains

    There was no breakfast in Estadia compared to out stay in Hatten Hotel but it was ok. I ll be great if the restaurants were open for operation in Estadia Hotel.

    Stayed in August 2023

  • Reviewed: September 7, 2023

    3.0
    Quite a dissapointing stay.
    • Leisure trip
    • Group
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The room was not make up properly. Cups were not washed, water bottles were not refill and no hand or face towels. Housekeeping staff need to be train properly and rooms must be checked. Breakfast was served at Hatten Hotel. No signage to direct Estadia guests to Hatten Hotel. Me and wife got lost and took wrong lifts 😠.

    Peranakan Theme Hotel

    Stayed in September 2023

  • Reviewed: July 30, 2023

    9.0
    An enjoyable place to stay without breaking the bank.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 2 nights

    The car parking area is very dark and creepy at night especially when exiting the lift and walking towards it. the lighting for the area could be improved.

    The rooms meet our expectations and are well-appointed. As we have booked 6 rooms in total (including 2 family suites) the rooms are arranged on the same floor and close proximity to each other. The breakfast buffet is excellent with a good spread of continental and local breakfast selections, however, it is hosted at the Chatterz restaurant which is located in the Hatten Hotel. Location-wise, the hotel is within walking distance of Melaka's attractions.

    Stayed in July 2023

  • Reviewed: July 9, 2023

    5.0
    Fair hotel.
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Breakfast was at Hatten hotel which was a walk away. Not ideal for aged travellers. Not convenient access. Room amenities were unclean- esp mini fridge and the pillow cases

    Suites with two room - good idea for families

    Stayed in July 2023

  • Reviewed: June 10, 2023

    3.0
    Bad choice
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night

    Access to hotel lobby from carpark unpresentable. Assigned room on L4 ... aircon not cold, blocked view, pealing wall paper, musky smell. Reassigned room on L6 ... slightly better view, shower room drainage chocked Decided to try Estadia hotel after a disappointing experience with the main (Hatten) hotel 3 months ago. Would not recommend this or Hatten after this experience for some time.

    NA

    Stayed in June 2023

  • Reviewed: May 21, 2023

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Check in very slow

    Near supermarket

    Stayed in May 2023

  • Reviewed: May 11, 2023

    5.0
    Fair
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Bathroom flush spoilt nor repaired despite asking twice Cleaners talk too loud and shouting at each other

    Staff and security pleasant Helpful and kind

    Stayed in May 2023

  • Reviewed: March 19, 2023

    4.0
    not recommended.
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Unfriendly staff. Hotel room abit old. Aircon is not cold even when I set at 17 degree. Torn curtains. Breakfast have to travel quite far to Hatten hotel.

    location.

    Stayed in March 2023

  • Reviewed: March 10, 2023

    5.0
    Fair
    • Leisure trip
    • Group
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Cleanliness, service

    Walking distance to malls

    Stayed in March 2023

  • Reviewed: March 6, 2023

    5.0
    Need improvements
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast was not informed in booking.com that I had to go to the Hatten Hotel, which made it difficult for us cz there were elderly parents and I had to push a wheelchair with a small child. If I knew it wasn't in the same hotel, I wouldn't have chosen the room with breakfast. Really disappointed. Plz update your location breakfest like you update at your direct website. The card sensor to enter the room is also problematic, we need to go to the receptionist. I got 3 cards... But all can't be used n need go to the receptionist repeated . Really annoying.

    The room is spacious, beautiful and clean, suitable for the needs of a large family. The staff is helpfull and quick to act when there is a problem. My kid & parent very comfortable & happy of the room & living room.

    Stayed in March 2023

  • Reviewed: March 2, 2023

    4.0
    Condition of hotel deteriorated.
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Dirty floor, bath towels dirty (perhaps hung for months when room unoccupied), sanitary taps not functioning well

    Good location to Malacca central

    Stayed in February 2023

  • Reviewed: February 27, 2023

    5.0
    Fair
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 3 nights

    Maintenance

    The overall condition of the Hotel has deteriorated since the last time I stayed there, just seems a little run down. The phones and the refrigerator in the room were not working, however after we informed the front desk, they were replaced.

    Stayed in February 2023

  • Reviewed: February 25, 2023

    2.0
    Very Poor
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The fridge wasn't working and they were notified but no action taken.

    Walking distance to e erything.

    Stayed in February 2023

  • Reviewed: February 23, 2023

    10
    good stay
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was a bit small, we had no area to pray

    The location is good, bed were comfortable

    Stayed in February 2023

  • Reviewed: January 5, 2023

    2.0
    Very Poor
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Mould stains in toilet Hair on bed Lots of hair on carpetd

    Location good.

    Stayed in January 2023

  • Reviewed: January 2, 2023

    4.0
    Not enjoying
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room price not meet my expectation. Overrated. And they should update the latest picture.

    The location is good

    Stayed in January 2023

  • Reviewed: December 29, 2022

    9.0
    Stay was great & comfortable.
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights

    A cafe would be great inside Estadia

    The room we got was a suite which suited well with our family needs & comfort. Its too bad you dont have a membership package cos i would have signed up for it for booking accessibility & privilege booking for future travels .

    Stayed in December 2022

  • Reviewed: December 19, 2022

    9.0
    Overall, it was good that location, parking, room and the Peranakan theme was well maintained. look forward to the reope
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    breakfast was not served. pity!

    Deco, theme and location.

    Stayed in December 2022

  • Reviewed: December 15, 2022

    3.0
    not an enjoyable stay
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 4 nights
    • Submitted from a mobile device

    room aircon was warm & toilet choke, toileteries has to call for replenishment, carpet has smells & dusty, kettle was rusty & some lights not working

    family room

    Stayed in December 2022

  • Reviewed: December 14, 2022

    4.0
    Safety
    • Leisure trip
    • Couple
    • Deluxe Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Facilities run down Bed not comfortable cos mattress is old Housekeeping left room door open. I discovered it only when I return to the room at night. Fortunately nothing was missing. Complain to the duty staff. No action was taken and the management didn't even come back to me to assure me or even to verify that the room door was left opened. It was scary.

    Location

    Stayed in December 2022

  • Reviewed: November 30, 2022

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Cleanliness, dusty at most corners

    Stayed in November 2022

  • Reviewed: November 16, 2022

    2.0
    Run down hotel that looks nice in pictures
    • Leisure trip
    • Family with young children
    • Deluxe Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Old, dirty carpets with visible stains on them, rusty fittings (the shower screen door's handle came off when I tried to open it) and the aircon was almost non-existent.. as it was already late and we had an early morning the following day, we decided to put up with it instead of changing rooms because we were tired from a long journey.

    Courteous and helpful staff.. I booked two rooms and upon reaching, the guest services officer on duty informed us that they were fully sold out for the rooms I had booked, so she upgraded us to a family suite at no extra cost.

    Stayed in October 2022

  • Reviewed: October 23, 2022

    3.0
    Its cheap but the room temperature was a complete let down
    • Leisure trip
    • Solo traveler
    • Deluxe Twin Room
    • Stayed 2 nights

    Room temp set to 16.5 Deg C but feels like 27 Deg C for the 3 days I stayed in it. Only after insistence did Housekeeping sent me a fan; which stayed with me for the full duration of 3 days. That was how bad the temperature situation was. Toilet tend to flood after showering, due to a glass door that doesn't close shut. No swimming Pool, No Breakfast possible All the shops in its reception level are empty and unoccupied. Its a sad scene.

    Location and ease of coach boarding is the only plus point for staying in this hotel

    Stayed in October 2022

Showing 76 - 100

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