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  5. Reviews of Heng Ann Guest House

Reviews of Heng Ann Guest House This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

98 Jalan Laksamana Cheng Ho 2nd floor, 75000 Malacca, Malaysia

#18 of 107 B&Bs and inns in Malacca

Guests' Choice

Review Score

Based on 316 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.7

  • Location

    8.5

  • Facilities

    8.5

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: June 2, 2024

    8.0
    1st time trying, shared bathroom. Nxt I’ll try attached.
    • Leisure trip
    • Solo traveler
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Suits my budget for an overnight stay only

    Stayed in June 2024

  • Reviewed: May 27, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    The shared bathroom of my room also happened to be open to the entire lobby area, so that's something to consider. Also the place is on a rather busy street, so earplugs are needed (Malaysians love loud cars and bikes). The bed cover blankets were old, very small and uncomfortable (some sort of wooly fabric that is quite harsh on the skin).

    Novel stay sharing the building with a temple. Helpful reception staff, elevator, big parking, good and cheap eateries around, working AC and basic but clean room. Overall a great stay where I would probably return if I'm in the area again.

    Stayed in May 2024

  • Reviewed: May 27, 2024

    10
    Worth the price
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Maybe have a makeover.

    The staff were very nice. Good breakfast options across the street

    Stayed in May 2024

  • Reviewed: May 26, 2024

    10
    Great stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Everything was perfect!

    The staff were great. Willie was amazing to accommodate our requests. Had peaceful sleep after a tiring day out. Will definitely come back.

    Stayed in May 2024

  • Reviewed: May 25, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Very clean and spacious rooms. Lots of local information in reception and snacks we could buy if needed. The staff were really nice and helpful!

    Stayed in May 2024

  • Reviewed: May 23, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    This accommodation was perfect. It was well located. Right across from some very nice food stalls offering several different dishes in the mornings. The location was in a quiet place right below a temple. It was a short, pleasant walk to the centre and was also a short walk to the park for a morning run. The staff were very friendly. The room was nice and a good size for a few nights. The bathroom was nice too. The place was very clean. There was free water on arrival and then a water refill.

    Stayed in May 2024

  • Reviewed: May 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Room is smaller than expected

    Area is very clean and staff were attentive.

    Stayed in May 2024

  • Reviewed: May 20, 2024

    9.0
    Wonderful
    • Business trip
    • Group
    • Twin Room with Balcony
    • Stayed 2 nights

    It is quite far from the UNESCO site (it is still walkable). There are no grocery stores nearby.

    The place is very nice. The room is spacious, it has all you need and it is comfortable. The bathroom has hot water.

    Stayed in May 2024

  • Reviewed: May 19, 2024

    9.0
    Excellent value for money stay. Feel safe.
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Good wifi, aircon, water heater and water pressure for shower. Extension cord provided at the bedside table to charge devices (mobile, watch, iPad). Very clean room, bedsheets and towels. Standing fan given to compliment the hot weather and provided an alternative on colder wet days. Fridge and snack bar well stocked at pocket friendly prices. Laundry service available. Lift available to 2nd floor. Feel very safe. Friendly and knowledgeable staff, special shout out to Willy.

    Stayed in May 2024

  • Reviewed: May 8, 2024

    10
    Fantastic
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    WiFi was a bit weak in our room but that's it.

    Lovely guest house, staff were amazing, Willy the owner was so helpful and informative! We were there during the anniversary of the temple and were made so welcome in the festivities! 20 minute walk to the heart of Melaka.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    Best accomm I've stayed in in Malaysia by FAR. Incredible location beneath the most beautiful temple I've ever seen. Friendly staff, cosy, nice rooms and cheap bicycle rental. Also amazing breakfast place across the street!

    Stayed in April 2024

  • Reviewed: April 28, 2024

    9.0
    Excellent.
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The aircon wasn’t mega cold and took a while to cool the room down, but it did slowly work.

    Excellent staff, cool property being below a temple (definitely go and visit it upstairs!), walking distance to the main town but also near the local restaurants that are cheaper. Big clean room and good value for money.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room with Shared Bathroom
    • Stayed 1 night
    • Submitted from a mobile device

    Would prefer a lamp above each bed as it would have been convenient for mum to get up multiple times for bathroom and medication break without switching on all the lights and waking me up..plus she had to switch on her handphone light first and then walk to the switch. Other than that, there is no trouble at all.

    This place is really calming, comfortable and the staff is amazing, especially Willy the Superhero! He's always there,ever ready to help and guide us. My mum liked the place as its arrangement is good and even the toilets are simple and nice. We liked that there's a living room, dining place, fridge, microwave oven, oven, snacks and many more ourside the room! The best part is that there is the Goddess of Sea's temple on the 3rd floor. We prayed and felt calm. Would definitely recommend this Guesthouse.

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Twin Room with Balcony
    • Stayed 1 night

    Elevators without sensors are very dangerous.

    Strategic location, it is close to other attractions. The food at the kopitiam opposite is nice. The aircon is really cold. The shower head is very comfortable to use.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Deluxe Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Tidak tahu cara memilih air panas

    The location is very good

    Stayed in March 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Shared Bathroom
    • Stayed 3 nights
    • Submitted from a mobile device

    Relaxed spiritual environment. Food nearby. Use Grab to tourist attractions in town and walk home from there.

    Stayed in April 2024

  • Reviewed: March 28, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    nothing x

    we loved staying here! it was so cool being in a temple which is right above and is beautiful! the room and bathroom was clean and comfortable and the location is perfect - about 15 min walk from River and the tourist attractions. staff is lovely.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    9.0
    very nice stay !
    • Leisure trip
    • Travelers with friends
    • Twin Room with Shared Bathroom
    • Stayed 2 nights
    • Submitted from a mobile device

    staff was really friendly and helpful, we had to check in late and they sent us very detailed information to get there! room comfortable and cozy place

    Stayed in March 2024

  • Reviewed: March 14, 2024

    9.0
    A wionfder place to stay , quite but with very good reatarants nearby.
    • Leisure trip
    • Solo traveler
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The room is big, comfortable and clean, the hotel has a big parking place, it is very rare for a low price hotel, the staff are very eager to hoop and solve my problem.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Cool stay in a temple, wonderful staff. Would return
    • Leisure trip
    • Couple
    • Twin Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Rooms are basic but reflected in the price

    The property is level 2 in a temple which is really cool Location about 20 mins walk to jonker walk Staff are so welcoming and helpful Good price

    Stayed in February 2024

  • Reviewed: February 27, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Shared Bathroom
    • Stayed 4 nights
    • Submitted from a mobile device

    So noisy! Room next to the road, not that bad. But temple under construction….

    Staff was great, hospitality too. Great cultural set up in a temple, perfect for Chinese new year!

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    nothing

    In the same building with Tian Hou Temple. Love it.

    Stayed in February 2024

  • Reviewed: February 23, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Twin Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything great. Just note that there are no sideways near the guesthouse. So if you're not comfortable going next to a big street, you'll need a grab. However don't worry: grab is cheap

    Sleeping under a temple was an unique experience. Just for that, I'd recommend it. There are of course more reasons: 1) the staff is so nice and helpful. So far the new best in Malaysia. 2) the room (i highly recommend to take one with a balcony) is big and well equipped. 3) there is free hot and cold water, other drinks can be bought at reasonable prices (you're allowed to use the fridge as well). 4) the location is actually very good. You're next to the probably biggest chinese cemetery outside of China. There are good and cheap restaurants nearby and you can walk into oldtown.

    Stayed in February 2024

  • Reviewed: February 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Family Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    Reception is extremely helpful with lots of information on what to see and do while in Melaka. We loved that it was located under a Chinese temple.

    Stayed in February 2024

Showing 1 - 25

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