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  5. Reviews of Hotel Indigo Kuala Lumpur on the Park, an IHG Hotel

Reviews of Hotel Indigo Kuala Lumpur on the Park, an IHG Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

No. 5, Jalan Puncak, 50250 Kuala Lumpur, Malaysia

#48 of 484 hotels in Kuala Lumpur

Guests' Choice

Review Score

Based on 114 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    8.7

  • Facilities

    8.9

  • Staff

    8.9

  • Value for money

    8.6

  • Free WiFi

    8.9

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 5, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    All was good

    -hotel is located exactly near KL Tower, 10minutes walk to Pavillion shopping mall and street full of local food -breathing design of the room: lots of small things are thought over carefully (nuts, fruits, small towels, tea, games, etc) -the bed is wonderful, very nice pillows -restaurant works till late time, so you can order in room -they provide you with bottled water -hairdryer is very powerful-nice for long hair

    Stayed in May 2024

  • Reviewed: May 3, 2024

    8.0
    Nice and memorable
    • Leisure trip
    • Family with young children
    • Standard King Room - High Floor
    • Stayed 4 nights
    • Submitted from a mobile device

    More area for relaxation

    The breakfast was great and staffs were very warm

    Stayed in April 2024

  • Reviewed: May 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Premium Corner King Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    The staff were all very attentive to our needs from the moment we stepped into the property. Efficient and friendly. Our questions and inquiries were met with positive vibes and response. Well done to the Hotel Indigo team!

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    The perfect stay in Kuala Lumpur
    • Leisure trip
    • Couple
    • Premium Corner King Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    Very nice hotel with very friendly staff and an extensive breakfast buffet (a few more vegan options would be desirable here), as well as a rooftop pool and gym. We recommend choosing a corner room as they offer an excellent view of the city.

    Stayed in April 2024

  • Reviewed: April 25, 2024

    10
    Fantastic place.
    • Leisure trip
    • Couple
    • Premium Corner King Room with View
    • Stayed 3 nights

    Absolutely fantastic place. We took a corner room at a higher floor and the view at the city (including Merdeka 118) through floor to ceiling windows was fantastic. That view was also available from the bathroom. :) The room was very clean and comfortable. The staff was friendly and helpful. Breakfasts were very good and varied. The location was fantastic, just at the KL Tower, a few minutes walk from Petronas Towers and the city center and about 20 minutes walk from Pasar Seni. The swimming pool at the roof was also a fantastic place to get some relax.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    9.0
    Great stay in good central location great value for money
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Great location, nice rooms and very comfortable beds good breakfast

    Stayed in April 2024

  • Reviewed: April 20, 2024

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nice rooftop swimming pool, clean, spacious room, well-designed interior, friendly and proff. staff, good food, located a stone's throw from the Kuala Lumpur Tower.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    I was expecting more
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Poor quality and limited variety in breakfast Weak/Borderline non working Wifi Room decoration not my taste / too decorative Scratched wooden floors & dirty carpets

    Good Location Friendly Stuff Spacious room

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    We have had a good hotel to vist KL
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 5 nights
    • Submitted from a mobile device

    We have had top breakfast! It was a pity that the Coffee machine was not . ok, “ cold” coffee en tea!! And the service was different few days perfect en2 days not enough personal

    Room , sanitair, swimming pool, location Friendly personal.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    10
    Excellent
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very nicely designed, spacious, clean, and new hotel, with a work desk and seating area in the room. Large and nice bathroom. It has everything you need: toiletries, tea, coffee, and a wide selection of drinks in the fridge, as well as snacks. Nice rooftop bathroom. The staff is professional and friendly. Breakfast offers both Asian and European selections. Good dinner

    Stayed in April 2024

  • Reviewed: April 18, 2024

    8.0
    Very nice and authentic hotel with tasty food
    • Leisure trip
    • Couple
    • Standard Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Nothing

    Deco, authentic, breakfast

    Stayed in April 2024

  • Reviewed: April 17, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    View from room not great, but view from pool and other widows fine.

    Recommend this hotel as nicest we stayed in.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    8.0
    Good on stay and amenities, bad on location if chosen to walk.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Location of the hotel when booked on Grab/Maxim takes the car to the back side of the hotel. Also if walked from the nearest monorail station, it's quite a hike to reach the hotel and not recommended with kids and luggage. Would love to have a refreshing welcome drink after reaching by walk.

    Breakfast was good however I came to know only on the last day that they serve the Famous The Tarik.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    10
    Great interior - charming pool
    • Leisure trip
    • Family with young children
    • Standard King Room - High Floor
    • Stayed 3 nights
    • Submitted from a mobile device

    Great service. Clean facility ! Amazing interior and relaxing pool area. A little bit pricy compared to others . Wich makes it a treat .

    Stayed in April 2024

  • Reviewed: April 13, 2024

    9.0
    Lovely yet there are still more to improve.
    • Leisure trip
    • Couple
    • One-Bedroom Suite with View
    • Stayed 3 nights
    • Submitted from a mobile device

    The valet parking is a no no, I dislike. Every day I want to go out I have to pay RM20 for the valet. The hotel should compensate for that like any other hotel. The breakfast buffet is okay but need more selection.

    The hotel is beautiful, room is beautiful, service from all the staff is very friendly and helpful.

    Stayed in April 2024

  • Reviewed: April 13, 2024

    8.0
    However, I request baby cot when booking and even request from counter, reception didn’t bring it to my room. Other is r
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Every facilities new and private

    The hotel is new and good to relax

    Stayed in April 2024

  • Reviewed: April 7, 2024

    9.0
    Nice design and comfortable stay
    • Leisure trip
    • Couple
    • Premium Corner King Room with View
    • Stayed 1 night
    • Submitted from a mobile device

    Usually most of the hotels can waive parking fee but they charge guest for parking, bad first impression, lousy breakfast and very limited option.

    Superb view, great service by security guard, nice room service, very well design room, amazing pool and super comfortable environment

    Stayed in April 2024

  • Reviewed: March 27, 2024

    10
    Great
    • Leisure trip
    • Couple
    • King Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Have to ask for toiletries, but even at 3am they were there in 15 mins

    Great design, clean, attentive.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Great and lovely experience
    • Business trip
    • Group
    • Standard King Room
    • Stayed 4 nights

    The door of bathroom and the door of tea cabinet will crush to each other when you use them at the same time.

    prestige clean and fantastic room facilities.

    Stayed in March 2024

  • Reviewed: March 26, 2024

    10
    Unforgettable experience!! 10 stars hotel
    • Leisure trip
    • Couple
    • Premium Corner King Room with View
    • Stayed 3 nights
    • Submitted from a mobile device

    I liked everything

    The hotel was a state of the art building, super modern and well decorated! The staff is so nice and helpful. Our bedroom was super clean and tidy, the bathroom was beautiful with an amazing view over they city, bath tub and shower. There’s a big TV and the bed is big and really comfortable. Location is great, as it’s 16 min walking distance to the Petronas Towers and to great street food markets! The gym is well equipped and the pool is on the roof top with a breathtaking view! We only stayed 3 nights but wished we had stayed more! Great service, 10-10 stars 🌟

    Stayed in March 2024

  • Reviewed: March 25, 2024

    10
    Great support!
    • Leisure trip
    • Family with young children
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    everything was great

    During our vacation my husband has broken his leg, and this was the only hotel which provided us so much support that I was shocked. They provided us a wheelchair for free, helped with the luggage, always helped with elevators, dining etc. Very friendly personnel, great room (spacious and comfortable), good environment, close to the center. IHG is my favorite holding, I am now sure that they really care about their guests.

    Stayed in March 2024

  • Reviewed: March 24, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Nothing

    Friendly staff, good breakfast, clean and beautiful room

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sensor lights in bathroom is annoying. Sometimes you don’t need light when using bathroom. But it turns on automatically and it can be too bright for the other person in the room.

    Seems like a brand new hotel. Really liked the design, just as unique as other Indigo hotels. Location is great. Walking distance to Twin Tower. Close to rail and monorail lines that can take you further. Staff was helpful and friendly especially when I needed to extend my stay. Room is spacious. Table, chair and day bed made it easy to eat and relax in room. Bathroom is spacious. Walk in wardrobe is a nice design. Breakfast is good too, lots local delights. Make to order noodle bar is fun.

    Stayed in March 2024

  • Reviewed: March 22, 2024

    10
    Fabulous hotel, great facilities and very helpful staff
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing

    Very chic with great facilities

    Stayed in March 2024

Showing 1 - 25

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