Resort World Genting, Genting Highland Resort, 69000 Genting Highlands, Malaysia
#272 of 292 hotels in Genting Highlands
Guests' ChoiceBased on 4980 hotel reviews
5.9Cleanliness
6.3
Comfort
6.3
Location
7.7
Facilities
6.2
Staff
6.7
Value for money
6.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: October 18, 2023
Esther
MalaysiaThe temperature room is comfortable for me.
Stayed in September 2023
Reviewed: October 18, 2023
Lok
MalaysiaCheckin not User friendly for elderly…
Nice envirolment
Stayed in October 2023
Reviewed: October 18, 2023
Lok
MalaysiaCheckin not User friendly for Elderly.
Acceptable
Stayed in October 2023
Reviewed: October 12, 2023
Patrick
MalaysiaNone
kioks checkin.
Stayed in September 2023
Reviewed: October 12, 2023
Jane
SingaporeThe cleanliness and services. The service that serve us is bad 👎👎
I would like to feedback that if can top up some water bottle. And the cleanliness have to improve.
Stayed in October 2023
Reviewed: October 8, 2023
Anna
SingaporeToo small
Value of $
Stayed in October 2023
Reviewed: October 8, 2023
Ang
Singaporedo not like the layout of the toilet as the shower room is small and no hook to hang clothes and towels. quite old.
location and comfortable.
Stayed in August 2023
Reviewed: October 4, 2023
Bong
MalaysiaPillow smell after change also same, linen not really clean, kattle and safe box not function.
High floor very cool, room also nice
Stayed in September 2023
Reviewed: October 3, 2023
Tan
MalaysiaFacilities
Location Near By Lift
Stayed in October 2023
Reviewed: October 3, 2023
Yeong
MalaysiaFacilities
Near to center
Stayed in October 2023
Reviewed: October 2, 2023
Nikki
SingaporePretty noisy in the middle of the night.
Overall central stay and easy to travel within
Stayed in September 2023
Reviewed: September 30, 2023
Jonathan
BruneiI booked two rooms, both rooms were not provided with mineral water. The twin room was not provided with mineral water & tea/coffee. I mean with the price I was paying, this should have been provided. I was expecting to stay in Tower 2 or 3 for new rooms but was given in Tower 1 with old rooms. Not enough power outlets for charging our handphones etc. Bathroom/ toilet is too small.
Bed is ok but can still be improve for a better comfort
Stayed in September 2023
Reviewed: September 29, 2023
Lai
MalaysiaCheap food
Window With fresh air
Stayed in September 2023
Reviewed: September 27, 2023
Doreen
United KingdomCheck-in at counter meant paying another 20MYR so we all did it on the kiosk. My booking with Booking.com included Tourism fee of £3 but had to pay again 10MYR when checking in with the kiosk.
Stayed in September 2023
Reviewed: September 26, 2023
Abu
MalaysiaThe room is quite far from entrance because I’m stayed at Tower3(New Building) The passenger lift, not enough, always full during pack hours The door for Toilet Room and the bathroom consider as small. If someone with big size surely cannot enter.
The room is quite nice and clean Very silent room.
Stayed in August 2023
Reviewed: September 23, 2023
Koh
SingaporeCheckin by machine - a bit confusing But counter staff was good and understanding
Twin room is abit too small Whereas triple room is nice 'Checkin by machine is a little confusing Location is OK But price is reasonably good by Booking.Com Overall no complain Thank you!
Stayed in September 2023
Reviewed: September 21, 2023
Tay
SingaporeToo noisy from other room and illegal smokers in the casino and hotel area. Every room should supply with 2 bottle mineral water.I didn't know as a member I can get free room, You guys should email me if I entitle for it and updated me.
Cool weather and lot of eatery.
Stayed in September 2023
Reviewed: September 18, 2023
Lai
MalaysiaHuman staff counters are limited, and took more than half an hour to serve us, being the 6 in queue.
Fortunately there is early check in with a little bit of cost
Stayed in September 2023
Reviewed: September 15, 2023
Vicky
MalaysiaThe toilet is too small
The weather
Stayed in September 2023
Reviewed: September 14, 2023
Low
Singaporethe corner room was quite noisy. Always disturb by housekeepers when they keep open & close the door.
checking in was quite smooth and fast.
Stayed in August 2023
Reviewed: September 12, 2023
Shah
SingaporeI booked 2 room for 3 Nights for my family. 1 Tripple Room & 1 Twin Room. ~ Both Located at different floor. (Even though I have requested for same level during Booking) ~Tripple Room have Great View but Twin Room have Wall as View. Really Disappointed. Toilet/Bathroom Very Small.
Check-in was fast & Easy. Location was Perfect .... near to all attractions.
Stayed in September 2023
Reviewed: September 11, 2023
S
SingaporeNA
Facilities
Stayed in September 2023
Reviewed: September 11, 2023
Sandy
MalaysiaThe price i paid for is so unreasonable
Location Good
Stayed in August 2023
Reviewed: September 10, 2023
Lynna
MalaysiaThe themepark time sheduler is too short
The foods
Stayed in September 2023
Reviewed: September 10, 2023
Kevin
United KingdomCheck in, bedroom mattress, dated and tired room
Check out
Stayed in September 2023
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