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  5. Reviews of City Hotel Amsterdam

Reviews of City Hotel Amsterdam This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Prins Hendrikkade 130, Amsterdam City Center, 1011 AP Amsterdam, Netherlands

#253 of 462 hotels in Amsterdam

Guests' Choice

Review Score

Based on 1226 hotel reviews

7.9

Score breakdown

  • Cleanliness

    8.2

  • Comfort

    8.0

  • Location

    9.2

  • Facilities

    7.7

  • Staff

    8.9

  • Value for money

    7.5

  • Free WiFi

    8.1

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 26, 2024

    8.0
    Comfortable, cosy, & convenient
    • Leisure trip
    • Solo traveler
    • Executive Single Room
    • Stayed 4 nights

    Unless I missed it, there didn't seem to be an electric outlet in the bathroom, only a hairdryer that was permanently attached to the wall. (The layout of the electric outlets in general was a bit strange, though I know that's often a problem in building built pre-electricity, so ultimately that aspect didn't bother me too much—just the lack of one in the bathroom.)

    It's a small room (do pay attention to the square meters per room they mention on their website if that's something that matters to you!), but I was quite impressed by how efficient the layout was. Small, yes, but well laid-out and more than sufficient for my needs. The bed was very comfortable; I slept well every night. The staff were very friendly and welcoming, and while I personally never spent much time in the lobby itself, it had a welcoming atmosphere and I noticed that many guests did take advantage of it and seemed to enjoy themselves. The breakfast was good—featuring bread and toast, fresh fruits, meats and cheeses, eggs both boiled and scrambled, various spreads, baked sweets, etc—and the dining room, like the lobby, also felt quite nice and welcoming. The location of the building itself was also quite good. The train station was conveniently nearby, and most places I wanted to go were within 10-15 minutes walking distance.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    8.0
    Wonderful hotel, great location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The wifi connection in our room was spotty. It would go in and out. No problem using it in the lobby or hallway.

    Excellent hearty breakfast buffet. Helpful staff. Small but comfortable rooms with shelf space for all our clothes, and there was a table and chair in the room. The location is excellent. Quiet area, walking distance to Central Station and all trains, trams, buses, and metro. Several restaurants nearby. We had to check very early to catch our flight, and they made us breakfast to go.

    Stayed in April 2024

  • Reviewed: April 21, 2024

    9.0
    All thing very good
    • Leisure trip
    • Group
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms breakfast

    Stayed in April 2024

  • Reviewed: April 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Steep stairs

    Great location Comfortable large room Good breakfast

    Stayed in April 2024

  • Reviewed: April 14, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Good breakfast excellent location

    Stayed in April 2024

  • Reviewed: April 12, 2024

    8.0
    my stay was great and will definitely be returning to this hotel
    • Leisure trip
    • Couple
    • Basement Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    no fridge in room but this isnt major

    Room was clean and beds were comfy the location was perfect

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The location is absolutely fantastic, and the room exudes a welcoming warmth. The staff is exceptional, always ready to assist with any queries or requests you may have.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good location. Clean and fresh. Great selection at breakfast.

    Stayed in April 2024

  • Reviewed: March 31, 2024

    9.0
    Great value for money!
    • Leisure trip
    • Solo traveler
    • Executive Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    I’ve stayed at City Hotel several times over the years when visiting Amsterdam. Perfect location, friendly staff, clean. Couldn’t ask for anything more!

    Stayed in March 2024

  • Reviewed: March 23, 2024

    9.0
    Wonderful
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Window view of the room, directly on breakfast room.

    Location

    Stayed in March 2024

  • Reviewed: March 18, 2024

    7.0
    Nice enough but work needed.
    • Business trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bed sheet wasn't long enough to cover the food of the bed. The noise from reception with guests having a party after midnight was disturbing. There was no hot water in the morning, no hot showers unfortunately.

    Location and ease of check in and check out. Breakfast was good too.

    Stayed in March 2024

  • Reviewed: March 16, 2024

    7.0
    Good
    • Solo traveler
    • Executive Single Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room was like a shoe box with a small window with no views at all. I missed the breakfast because I had to leave early for the airport.

    I only spent some hours at night because of a missed connection flight, it was comfortable and clean. I could have a coffee before going to the airport again thanks to the kettle and complimentary teas and coffee in the room. The staff was very friendly and helpful giving me good indications to take my train.

    Stayed in January 2024

  • Reviewed: March 11, 2024

    7.0
    Very enjoyable
    • Leisure trip
    • Family with young children
    • Superior Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    View from window was awful. Scaffolding and a roof. We kept curtains closed all the time

    Location was fantastic. Breakfast was lovely and great it was included as you could relax

    Stayed in March 2024

  • Reviewed: March 9, 2024

    8.0
    Had a lovely weekend.
    • Leisure trip
    • Family with young children
    • Small Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    My single room was very small with low ceilings so anyone over 5 ft 10 would need to let the hotel know when booking. Having said that the room adequate and spotless.

    Breakfast was fine. The hotel was perfectly located in a quiet area but still within 10 minutes or so from the centre.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing not to like.

    Good location. Good choice at breakfast. Clean & comfortable.

    Stayed in March 2024

  • Reviewed: March 8, 2024

    8.0
    Enjoyed the stay. Would return.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights

    Sound from the extractor fan

    Location and breakfast were very good

    Stayed in March 2024

  • Reviewed: February 28, 2024

    8.0
    Staff was very helpful and kind, felt comfortable in public spaces.
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 3 nights

    Little outside light in room, bathroom fittings (eg., hooks for towels) too high for a small person to reach.

    Great breakfasts, great linens on bed.

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    all good, but please next time, more customer service in payments.
    • Business trip
    • Group
    • Superior Double Room
    • Stayed 1 night

    Could have been a bit more flexible in payments, the credit card wasn't accepted immediately, therefore I have had to use another one, but however. not a big issue.

    Location is very well based in center of Amsterdam, close to the main station Centraal, therefore everything is accessible and nicely prepared. We did get to all our appointments in time. happy to advocate for it.

    Stayed in February 2024

  • Reviewed: February 20, 2024

    8.0
    Reception was very welcoming and polite
    • Leisure trip
    • Travelers with friends
    • Quadruple Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Had a kitchen but didn’t provide utensils

    It was close to everything and was in a perfect location

    Stayed in February 2024

  • Reviewed: February 16, 2024

    9.0
    Perfect place to explore the city
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 3 nights

    A few yoghurts could have been added to the breakfast selection. A building itself looks like historical renovated building ceilings are sometimes quite low. Mind the staircase - typical feature for Amsterdam, cannot be avoided! :)

    Had a very cozy room for one person, relatively small but was with necessary things available. Good breakfast, enough to restore energy level for the day. Excellent location - only a few hundred meters from the central station.

    Stayed in February 2024

  • Reviewed: February 15, 2024

    7.0
    Clean comfortable and very friendly staff
    • Leisure trip
    • Travelers with friends
    • Basement Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    No window

    Location

    Stayed in February 2024

  • Reviewed: February 13, 2024

    9.0
    Nice hotel with great location
    • Leisure trip
    • Solo traveler
    • Small Single Room
    • Stayed 1 night

    My room was in the basement & there was no lift, which is quite common for properties in Amsterdam.

    Centrally located hotel with great breakfast & helpful reception staff.

    Stayed in February 2024

  • Reviewed: February 9, 2024

    9.0
    2 irish 19 year old lads
    • Business trip
    • Couple
    • Basement Twin Room
    • Stayed 3 nights
    • Submitted from a mobile device

    We rented bikes from hotel for the 3 days we stayed,was really cheap. We slept really good. Breakfast was good👍

    Stayed in February 2024

  • Reviewed: January 28, 2024

    7.0
    Good experience
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    No fridge on the room.

    Fair value for money

    Stayed in January 2024

Showing 1 - 25

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