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Reviews of Heart of Amsterdam Hotel

Oudezijds Achterburgwal 118/120, Amsterdam City Center, 1012 DT Amsterdam, Netherlands

#351 of 462 hotels in Amsterdam

Guests' Choice

Review Score

Based on 1024 hostel reviews

7.4

Score breakdown

  • Cleanliness

    7.3

  • Comfort

    7.3

  • Location

    9.2

  • Facilities

    7.1

  • Staff

    8.7

  • Value for money

    7.4

  • Free WiFi

    8.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 25, 2024

    8.0
    Great location, friendly staff, value for money
    • Leisure trip
    • Solo traveler
    • Standard Single Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Thin walls so could hear other guests Extra charge for breakfast Very steep and narrow staircases

    Location was perfect Clean room and bathroom Powershower & hot Towels provided and shampoo/body wash

    Stayed in April 2024

  • Reviewed: April 22, 2024

    7.0
    Room 5 was like a shoe box so small found left over little bits of food and a good few hairs on my sheet/covers so d
    • Leisure trip
    • Travelers with friends
    • Twin Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Room 5 was like a shoe box so small found left over little bits of food and a good few hairs on my sheet/covers so did my friend which honestly made me wanna book another place it was on the ground floor with a window when you looked out the window ya could see right into the room across from us an there was like a smoking area between the two rooms which had a note outside of it saying no entry but o checked the door an it was never locked so we where ascared to keep the window open in the night so stuffy an horrible we asked could we be moved to a different room the man at the desk said not till tomorrow at 3 an you will have to be out of room 5 by 10 so it can be cleaned for someone else ( it wasn’t clean for us tho) that meant we had to get up an out of the room pack all our stuff again

    I liked how central the place is it’s in the red light district and walking distance to all the main things in the dam

    Stayed in January 2024

  • Reviewed: April 21, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the front door was really loud at all hours of the night/morning slamming shut and the other residents were really noisy walking through the building

    very convenient, great location, was able to store luggage while waiting to check in and out.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Solo traveler
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff of the reception was really friendly and helpful, I really like it how they treated me. The room was comfortable and bathroom was clean.

    Stayed in April 2024

  • Reviewed: April 19, 2024

    7.0
    Good , great city
    • Leisure trip
    • Travelers with friends
    • Bed in 8-Bed Mixed Dormitory Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Not isolated at all you can hear everyone outside at night, the bed blankets were fairly small and covered 3/4 of my body only. Ban snorers from rooms couldn’t sleep for 2 nights

    Great location, and easy access from anywhere , max 5 min by bike.

    Stayed in April 2024

  • Reviewed: April 17, 2024

    7.0
    Good
    • Business trip
    • Travelers with friends
    • Triple Private Room
    • Stayed 2 nights
    • Submitted from a mobile device

    They renovated the reception and it was a bit dusty

    The location is excellent. The staff is willing.

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Okay
    • Leisure trip
    • Family with young children
    • Quadruple Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    There was no elevator, the beds are really small

    Location

    Stayed in March 2024

  • Reviewed: April 14, 2024

    8.0
    Good location hotel
    • Leisure trip
    • Group
    • Private Budget 6 Beds room
    • Stayed 3 nights
    • Submitted from a mobile device

    No lift

    Good location,hotel in the center of Amsterdam, near everything

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Brilliant
    • Leisure trip
    • Travelers with friends
    • Triple Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    10/10 such nice staff couldn’t fault it!

    Stayed in April 2024

  • Reviewed: April 8, 2024

    7.0
    Brilliant location and worth the price of the room
    • Leisure trip
    • Group
    • Triple Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Small room on top floor, 6 floors of narrow and steep stairs, horrible view outside the window, very stuffy room with no space the walls were at a slant for 2 of the beds no room at all

    The location was brilliant, we could get everywhere on foot

    Stayed in April 2024

  • Reviewed: March 28, 2024

    7.0
    Stay was plesent but the stairs would put me off staying there again
    • Leisure trip
    • Group
    • Quadruple Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The stairs were to steep an we were on the top floor

    Good location and nice room

    Stayed in January 2024

  • Reviewed: March 25, 2024

    7.0
    Good
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Easy and convenient.

    Stayed in March 2024

  • Reviewed: March 25, 2024

    8.0
    Birthday celebrations in a great location to be amongst it all
    • Leisure trip
    • Group
    • Private Room (6 Adults)
    • Stayed 2 nights
    • Submitted from a mobile device

    Very comfortable beds and location

    Stayed in March 2024

  • Reviewed: March 23, 2024

    8.0
    Perfect for really living in the heart of Amsterdam
    • Business trip
    • Family with young children
    • Triple Private Room
    • Stayed 1 night
    • Submitted from a mobile device

    The stairs are really typical of the area but probably if you have a big luggage that could be a problem. I’m sure the staff will take care of that because they’re very nice.

    The property is very typical of Amsterdam. The rooms are modern with a great bathroom and everything you need for the stay. The staff is super kind. It’s located in the really heart of Amsterdam. Really close to metro station so it’s very easy to travel around the city and arrive from the airport. The lady at the check-in was super nice to get informed how I could reach the Ziggo Dome without calling a taxi and save some money. Perfect for families and friends.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Perfect location and friendly staff.
    • Leisure trip
    • Group
    • Quadruple Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast and pillows could be better. Loud guests were not the property’s fault, but still… one night was quite difficult to sleep because of the noise in the stairs and in the bedroom above us.

    Great location, friendly staff, clean room. Despite the central location, our room was super quiet, no noise from outside.

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Triple Private Room
    • Stayed 2 nights
    • Submitted from a mobile device

    room was cramped for 3 people

    right in the centre of everything

    Stayed in March 2024

  • Reviewed: March 17, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Twin Private Room
    • Stayed 6 nights
    • Submitted from a mobile device

    Refurbishment, had no idea it was being done. Room basic,not even a wardrobe. Bedding only changed on last night. There for 6 nights. Understand it's in Amsterdam, but very noisy, felt as though floor and walls were paper thin.

    Location and reception staff we're welcoming

    Stayed in March 2024

  • Reviewed: March 17, 2024

    8.0
    Everything we needed
    • Leisure trip
    • Travelers with friends
    • Twin Private Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Was a bit noisy, but that is to be expected for the location.

    Room was very clean and had everything we needed for a city break. Excellent location.

    Stayed in February 2024

  • Reviewed: March 8, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Twin Private Room
    • Stayed 3 nights
    • Submitted from a mobile device

    How you could hear everything going on around the hotel thin floors and walls

    Close to the city centre and not very far from the central station

    Stayed in March 2024

  • Reviewed: March 7, 2024

    6.0
    Excellent customer service superb staff at all times especially the lady I met at the reception firs
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    No breakfast for me.

    Stayed in February 2024

  • Reviewed: March 6, 2024

    8.0
    Wonderful experience
    • Leisure trip
    • Solo traveler
    • Bed in 12-Bed Mixed Dormitory Room
    • Stayed 1 night
    • Submitted from a mobile device

    The staff were excellent at all times.

    Stayed in February 2024

  • Reviewed: March 3, 2024

    8.0
    Cheap and cheerful
    • Leisure trip
    • Group
    • Twin Private Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Dark room

    Great location

    Stayed in December 2023

  • Reviewed: March 2, 2024

    8.0
    Overall our stay was very good, would return again.
    • Leisure trip
    • Travelers with friends
    • Twin Private Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Slightly noisy from ongoing renovations in the reception.

    Location was brilliant, beds was comfortable and bathroom was modern and clean.

    Stayed in March 2024

  • Reviewed: February 27, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Triple Private Room
    • Stayed 1 night
    • Submitted from a mobile device

    We was right at the top floor with no lift, I had to put my mattress on the floor to sleep as the bed was too soft I kept rolling out of it

    Location, clean hotel nice room

    Stayed in February 2024

Showing 1 - 25

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