Reviews of Mercure Hotel Amsterdam West This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Oude Haagseweg 20, Slotervaart, 1066 BW Amsterdam, Netherlands
#335 of 462 hotels in Amsterdam
Guests' ChoiceReview Score
Based on 767 hotel reviews
7.5Score breakdown
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Cleanliness
8.1
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Comfort
8.1
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Location
6.7
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Facilities
7.7
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Staff
8.1
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Value for money
7.2
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Free WiFi
8.3
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Reviewed: May 7, 2024
Bao
China44 Reviews3 helpful votes8.0“Too far to old city”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Parking fee
Near airport
Stayed in May 2024
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Reviewed: May 6, 2024
Ioana
Romania2 Reviews8.0“Beautiful hotel, great staff. But I wouldn’t recommend to stay unless you have a car.”- • Leisure trip
- • Solo traveler
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel is really good. But I wouldn’t recommend to stay unless you have a car. To get to the center from the hotel is easy, there is a bus close by and then a tram taking you directly to most of the city parts. The travel time is around 35 min. But coming back is the difficult part, because you need to go to the airport and take the bus to the hotel, which is a 40 to 50 min ride.
I liked that it was clean, beautiful rooms, the mini fridge always stocked with drinks you can have free of charge. They have a very comfortable bed, and the green spaces outside are really nice. The food they serve it's also really great.
Stayed in May 2024
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Reviewed: May 4, 2024
Mirela-tatiana
Netherlands1 review8.0Very Good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Personal was not so kind...
Stayed in May 2024
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Reviewed: May 1, 2024
Mark
United Kingdom2 Reviews8.0“Location and cleanliness and very friendly staff.”- • Business trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
Booking.com pricing was higher than the actual pricing shown on Hotel website
Location was good, did not have breakfast as Booking.com showed breakfast was included when I booked, but breakfast WAS extra, rooms were spacious and clean, staff were very helpful and friendly.
Stayed in April 2024
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Reviewed: April 16, 2024
Metin
Turkey27 Reviews4 helpful votes6.0“Summer ıt can be enjoy but winter time hard with kid to stay because of location”- • Leisure trip
- • Family with young children
- • Junior Suite
- • Stayed 4 nights
- • Submitted from a mobile device
Location and need to walk 10 min for bus stop
Clean, big room and stuff is very polite
Stayed in April 2024
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Reviewed: April 16, 2024
Jacob
Philippines118 Reviews9 helpful votes8.0Very Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Ongoing construction
Nice staff great breakfast
Stayed in April 2024
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Reviewed: March 20, 2024
Apoorva
India10 Reviews1 helpful vote6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel is located very far from the city. There is a bus stop nearby but it is difficult to reach since there is no direct road connecting the hotel and the bus stop.you need to cross the highway.
The staff was nice and welcoming
Stayed in March 2024
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Reviewed: March 17, 2024
Simon
Germany5 Reviews6.0“Okay if travelling by car”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The next useful stop for public transportation is a 20 minute walk (a bus from the airport goes almost directly to the hotel, but only in one direction). Don't come here if not by car. In the morning it was quite loud on the corridor, the door didn't keep the noise away, I woke up because of yelling people
It was clean, the personnel was polite, you can buy snacks and drinks in the entrance area, the air conditioning was subtle (and didn't blow right in your face)
Stayed in March 2024
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Reviewed: March 16, 2024
Cristina
United Kingdom2 Reviews8.0Very Good- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Website was telling kitchen open but in reality was closed
Stayed in February 2024
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Reviewed: March 6, 2024
Tracy
Australia75 Reviews8 helpful votes6.0“Nice clean rooms but too far”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted from a mobile device
Had to change rooms as the safe and refrigerator didn't work. The rooms were hot and we couldn't turn off the heating. A long way to the city by bus. No nearby shops or restaurants
Friendly staff and being near the airport.
Stayed in February 2024
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Reviewed: February 20, 2024
Jodie
United Kingdom1 review6.0“Average”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Not much food choice and very expensive Air conditioning was really poor and no fans as an alternative. No ironing board in the room Limited TV Channels
It was clean and the room was spacious Mini fridge in the room
Stayed in February 2024
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Reviewed: February 17, 2024
Paola
United Kingdom10 Reviews8.0“Pleasant stay”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
Transport access to the city centre
Stayed in February 2024
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Reviewed: February 9, 2024
Tannieljade
Australia7 Reviews2 helpful votes9.0“Good stay”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 3 nights
- • Submitted from a mobile device
The fridge did not work in our room. Thankfully we did not need to use it during our stay. Location is great if you need to be close to the airport, but it's a but of a trek to get into central Amsterdam.
Staff were friendly. Room was clean and decently sized. We had dinner in the restaurant which was delicious and reasonably priced.
Stayed in February 2024
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Reviewed: February 5, 2024
Ahmed
Belgium1 review6.0Pleasant- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
The Staff
Stayed in February 2024
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Reviewed: January 19, 2024
Neil
United Kingdom29 Reviews1 helpful vote9.0“Close to airport, only stayed one night only due to cancelled flight.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
Nothing
Clean. Great bed and shower. Nice meal in restaurant.
Stayed in January 2024
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Reviewed: January 5, 2024
Miranda-anosa
United Kingdom73 Reviews9 helpful votes8.0“Great location for those needing to be close to airport”- • Leisure trip
- • Solo traveler
- • Privilege Double Room
- • Stayed 2 nights
Because it was far from the city centre, it wasn't easy to walk around but still very good location.
The look was clean and very comfortable. Location was great as I wanted to be close to the airport and not necessary the city itself.
Stayed in October 2023
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Reviewed: December 29, 2023
Wendy
United Kingdom9 Reviews8.0“Lovely hotel, amazing city and lovely near to Christmas time.”- • Leisure trip
- • Family with young children
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The area around bus stops would be better with a bit more lighting as quite dark when returning late at night (we were there in December). Nice if the hotel bar stayed open a little later than 10pm as would have enjoyed a last drink before bed.
Bus into the centre was easy to use and took about 15 minutes. The hotel was quiet, clean and the staff at reception were friendly and helpful.
Stayed in December 2023
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Reviewed: November 30, 2023
Sherece
United Kingdom5 Reviews1 helpful vote8.0“Felt safe”- • Leisure trip
- • Solo traveler
- • Standard Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
The room was clean, I felt safe as a solo traveller.
Stayed in November 2023
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Reviewed: November 27, 2023
Diogo
Portugal1 review7.0Good- • Leisure trip
- • Travelers with friends
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
No bathroom slippers, city taxed incorrectly overcharged on check even though it was already payed on the check in
Clean, warm and friendly staff
Stayed in November 2023
-
Reviewed: November 25, 2023
Anne
United Kingdom1 review7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Decor a bit outdated.
The staff were helpful. Booked us a taxi for the next day & arranged the morning call.
Stayed in November 2023
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Reviewed: November 21, 2023
Grant
United Kingdom5 Reviews9.0Wonderful- • Leisure trip
- • Solo traveler
- • Privilege Double Room
- • Stayed 2 nights
- • Submitted from a mobile device
It’s in the middle of nowhere!
Very clean and tidy, staff were very good and clearly took pride in the hotel. Bar/restaurant staff were great as well, I had good conversations with them while I was waiting on my meal
Stayed in October 2023
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Reviewed: November 19, 2023
Nicholas
Australia3 Reviews1 helpful vote7.0“About what you'd expect but trips into Amsterdam Central add up.”- • Leisure trip
- • Solo traveler
- • Standard Twin Room
- • Stayed 2 nights
Beware that getting into Central Amsterdam whilst easy can add up in costs as I was charged 6 euro for basically every trip into the city centre. Also the shower is setup in a way that floods the floor everytime it was used.
Very tidy rooms with ample space. Reasonable value for money. Easy enough to access central Amsterdam through bus. Simple trip to the Airport when departing.
Stayed in November 2023
-
Reviewed: November 16, 2023
Boris
Germany20 Reviews1 helpful vote6.0“Service on the website is not up to date”- • Business trip
- • Solo traveler
- • Privilege Double Room
- • Stayed 1 night
- • Submitted from a mobile device
Waited one hour for an airport transport that never came. Asked in the hotel about the shuttle, they don’t have it since a while. Why it’s still on the website? It cost me one hour of my life. No real excuse or compensation.
Room was okay
Stayed in November 2023
-
Reviewed: November 14, 2023
Arnaud
France42 Reviews2 helpful votes8.0“A safe bet”- • Business trip
- • Group
- • Standard Double Room
- • Stayed 4 nights
Not worth 4 stars. Rooms are pretty small. Might need a little refreshment at some point. Elevator not meeting the basic safety requirements
Great breakfast. Pleasant restaurant and bar. Conveniently located, between the EXPO Greater Amsterdam and the city centre. Soundproofing ok despite the proximity of highway and railway
Stayed in November 2023
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